Trent Cadillac Buick GMC
New Bern, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,407 reviews
A very professional dealership. Very knowledgeable and friendly staff. Ronnie was the best salesperson I have ever dealt with. This car and my next will be from Trent Cadillac. Very knowledgeable and friendly staff. Ronnie was the best salesperson I have ever dealt with. This car and my next will be from Trent Cadillac. More
*****Exceptional Experience at Trent! ***** Thank you! Joshua G., Jeraldy, Timothy A., and CT I recently purchased a vehicle at Trent, and I can honestly say it was the best car-buyi ***** Thank you! Joshua G., Jeraldy, Timothy A., and CT I recently purchased a vehicle at Trent, and I can honestly say it was the best car-buying experience I’ve ever had – largely thanks to Joshua. From the moment I walked in, Joshua was incredibly attentive, professional, and genuinely interested in helping me find the right vehicle. He listened carefully to what I was looking for, answered every question thoroughly (no matter how small), and never once made me feel rushed or pressured. In an industry where time often feels wasted, Joshua respected mine completely and kept the entire process smooth and efficient. What could have been a stressful and daunting task turned into a surprisingly pleasant one because of his knowledge, patience, and positive attitude. The whole team followed his lead and delivered outstanding service from start to finish. If you’re in the market for a new or used vehicle, do yourself a favor and go ask for Joshua at Trent – you won’t be disappointed! Highly, highly recommend! More
What a positive experience! Moe was wonderful. He didn’t rush the process, and took time to explain everything and the different options available to me. He is a very personable Moe was wonderful. He didn’t rush the process, and took time to explain everything and the different options available to me. He is a very personable and welcoming man, and made me feel so comfortable! You are lucky to have him as an employee. All the staff I interacted with, or even passed by, were friendly and all had a positive attitude. The receptionist, Sharon, was welcoming and immediately stopped what she was doing to help me. Timothy Abrams in Finance was a pleasure to speak with - he was patient, and explained everything thoroughly. I’ve had past experiences at other dealerships where staff were patronizing and I didn’t feel respected or listened to. What a different experience at Trent! I will recommend Moe and the dealership to others. More
Lew is what made me buy from Trent. He made the deal smooth and easy. He made the deal smooth and easy. More
Everything was great I am very pleased with with all of my experience with Trent GMC and all the people there as was. my experience with Trent GMC and all the people there as was. More
Dealership is top notch. The service department performed the necessary repairs in a timely manner. I am pleased with the experience. The service department performed the necessary repairs in a timely manner. I am pleased with the experience. More
Excellent sales consultant, was very knowledgeable, professional , and made the process easy, seamless, and enjoyable. professional , and made the process easy, seamless, and enjoyable. More
Trent was very organized, my family and I had a very easy time from when we walked onto the lot until I drove off with my new Envista. Ron was extremely helpful and readily answered any question I had. Ron’s time from when we walked onto the lot until I drove off with my new Envista. Ron was extremely helpful and readily answered any question I had. Ron’s help extended past making the deal, even after I had bought the car he was happy to help with all inquiries, including questions about features on the vehicle and scheduling maintenance services. I have and will recommend Trent to my friends and family looking for new vehicles, and I’ll always tell them to ask for Ron! More
Trent GMC is a very professional and courteous dealership. The entire organization is engaged with the customer experience. I was asked by everyone I came in contact with, “Sir is there someo dealership. The entire organization is engaged with the customer experience. I was asked by everyone I came in contact with, “Sir is there someone helping you?”. Or, “Sir is there something I can help you with.?” These interactions were not an artificial, “let’s see what we can get out of this guy” they were genuine. One of the sales managers was the first to talk to me, he immediately introduced me to Tommy Meyer. Tommy was very professional and frankly mature beyond his age. His knowledge of the Sierra 1500, and his sales presence was refreshing. At no time during my interaction with anyone associated with Trent did I feel as if I was being pressured into a decision. It was my first time dealing with the group, but it won’t be the last. Trent has a customer for life. More












