Trent Cadillac Buick GMC

I would like to thank Mike Pecha and Josh Grasso! Mike is the world's best car salesman and I purchase my second car with him on Friday. If you are in the market for a new or used vehicle, please ch Mike is the world's best car salesman and I purchase my second car with him on Friday. If you are in the market for a new or used vehicle, please check out Trent Cadillac in New Bern North Carolina. Josh is the Finacial Manager, and I had the pleasure with working with him for the first time and it was such a great experience. Nothing but great customer service all around. Everyone at Trent Cadillacs is awesome. Thank you for all you do!!! L Murrell More

Our experience with everyone was friendly, their help was efficient, and there was no pressure. efficient, and there was no pressure. More

Absolutely fabulous customers support and service The experience was 5 start flawless from the first phone call to the purchase 😍 And my sales team was absolutely smashing. I suggest you go no furth experience was 5 start flawless from the first phone call to the purchase 😍 And my sales team was absolutely smashing. I suggest you go no further then here for your next vehicle purchase Just call Trent and you got it More

Lew and Manny were great as always. They continue to ensure our happiness and satisfaction. We look forward to continued business in the future. They continue to ensure our happiness and satisfaction. We look forward to continued business in the future. More

Tommy and Josh in finance are assets to the dealership. They made the process simple and pressure free. They made the process simple and pressure free. More

Amazing customer service, another relaxed buying experience from Trent in New Bern! Big shout out to Tommy and Josh on getting this done so quickly! experience from Trent in New Bern! Big shout out to Tommy and Josh on getting this done so quickly! More

Worked with Lew Branch for some time. He is the best! A great guy & a great dealership. He is the best! A great guy & a great dealership. More

Wonderful service, Jonathan seemed to know our needs and kept a visual eye for the perfect vehicle. My wife and I have purchased four vehicles from Trent and could not be more pleased. I strongly recommend, kept a visual eye for the perfect vehicle. My wife and I have purchased four vehicles from Trent and could not be more pleased. I strongly recommend, Trent GMC, Cadillac, Buick as a dealership you can trust, with your vehicle needs. More

This is by far the best customer service I have ever received from a company PERIOD. My wife and I purchased a 2022 Cadillac from Trent back in January. Unfortunately, we ran into some unforeseen issues received from a company PERIOD. My wife and I purchased a 2022 Cadillac from Trent back in January. Unfortunately, we ran into some unforeseen issues with the vehicle shortly after purchasing that was impossible to know prior to the sell. However, we had a major problem that had me and my wife scared to death and we didn’t know what to do since we had purchased AS IS. One phone call and on the second ring Trent picked up and requested we return the vehicle for inspection. It was indeed a major issue and Trent Cadillac quickly had this problem resolved that would have caused anyone to freak out. THEY DID ALL OF THIS FREE OF CHARGE. They washed and cleaned the vehicle and had it ready within a week. Having said this, they had all right to say that we owned that problem, but they took it upon themselves to own it with us. This is by far the best experience I’ve ever had with a purchase. They had no obligation to fix or repair anything and they went above call of duty to make sure we had the best experience with them. CUSTOMER FOR LIFE. More

Really satisfied with the vehicle. Excellent price for a used Equinox with such low miles. Salesman was cool, funny, personable. Other staff was friendly and the entire experience was Excellent price for a used Equinox with such low miles. Salesman was cool, funny, personable. Other staff was friendly and the entire experience was pleasant. More