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Tri-Cities Chrysler Dodge Jeep Ram

Kingsport, TN

4.5
197 Reviews
We know you have plenty of options when it comes to buying a car in the Kingsport area, but when you’re looking for a Chrysler, Dodge, Jeep, RAM dealership with a proven track record of delivering quality Chrysler, Dodge, Jeep, RAM vehicles and dependable, friendly service to all of its customers, rely on Tri-Cities Chrysler Dodge Jeep RAM. At our Chrysler, Dodge, Jeep, RAM dealership, we put community before everything else, and we’ve followed through on that commitment by building a dealership culture that is friendly, approachable, and ready to give back to the people we serve in communities like Johnson City, Elizabethton, Bristol, Rogersville & Greeneville.
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869 E Stone Dr

Kingsport, TN

37660

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Showing 197 reviews

August 14, 2026

They where helpful and they try working with you and try to get you the best deal More

by Bethanievickers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2026 -

Tri-Cities Chrysler Dodge Jeep Ram responded

Knowing that you felt supported by our team and appreciated our effort to secure a great deal is rewarding. We’re glad you’re enjoying your used Mazda CX-30. Nick Jennings General Sales Manager nick.jennings@victorynissan.com

August 13, 2026

Excellent customer service department. Extremely knowledgeable and efficient personnel! Friendly and courteous personnel. I would highly recommend them! More

by PS49SAMSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

Tri-Cities Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Tri-Cities Chrysler Dodge Jeep Ram are glad to have you as a customer. Nick Jennings General Sales Manager nick.jennings@victorynissan.com

August 12, 2026

I’ve bought lots of vehicles from here, and every time we come out happy and pleased with our decision ! Rick the sales manager there always goes above and beyond for us anytime we are in the market to purch More

by wes_sergent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Marion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Laster
Aug 12, 2026 -

Tri-Cities Chrysler Dodge Jeep Ram responded

After many purchases with us, knowing you continue to leave pleased means a lot to our team. We’re honored our sales manager could go above and beyond and that you chose your new Ram 1500 once more. Thank you for recommending us for your vehicle needs. Tyler Neal General Sales Manager tyler.neal@tricitiesdodge.com

August 12, 2026

Great deals an mat is great sales man I would recommend anyone to go here More

by OSBORNE8725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel O'Dell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Compton
Aug 12, 2026 -

Tri-Cities Chrysler Dodge Jeep Ram responded

Knowing you found both great deals and friendly assistance means a lot to our team. Enjoy your Ram ProMaster 1500, and thank you for recommending us. Tyler Neal General Sales Manager tyler.neal@tricitiesdodge.com

April 27, 2026

They have not called me back like they promised they would regarding an issue I have with my truck. Very disappointed. I feel like they took my money and now they do not care. I like the truck and at More

by Woodswoman
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyon Smith, a manager whose name I don’t recall
May 01, 2026 -

Tri-Cities Chrysler Dodge Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Tyler Neal General Sales Manager tyler.neal@tricitiesdodge.com

April 09, 2026

No complaints! Everyone was nice and seemed to be knowledgeable in their work. Thanks everyone! More

by mitchellgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2026 -

Tri-Cities Chrysler Dodge Jeep Ram responded

Thank you for letting us know how well your Ram 1500 service went. We’re pleased our team was friendly and knowledgeable throughout. We look forward to assisting you again. Tyler Neal General Sales Manager tyler.neal@tricitiesdodge.com

March 28, 2026

it was HORRIFYING NEVER GO THERE AT ALLL ! !!!!!!!!!!!!!!!!!!!! I TOLD THEM NOT TO FIX ANYTHING THAT THE INSURANCE WON ,T PAID FOR BUT THE DID IT ANY WAY SCREW ME OVER FOR ALMOST $1,000.00 More

by SRAARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DON,T KNOW
Apr 02, 2026 -

Tri-Cities Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Tyler Neal General Sales Manager tyler.neal@tricitiesdodge.com

March 25, 2026

I didn’t have an appointment, but they took my truck and got it serviced quickly. More

by timhavely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Tri-Cities Chrysler Dodge Jeep Ram responded

It’s great that Justin and our service team welcomed you without an appointment and completed your Ram 1500 service so quickly. We appreciate you letting us care for your truck and the five star rating. Tyler Neal General Sales Manager tyler.neal@tricitiesdodge.com

March 16, 2026

Great experience and would recommend to others. Friendly staff and fairly quickly transaction, definitely rate them a 10. More

by JASON.LANEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Tri-Cities Chrysler Dodge Jeep Ram responded

It’s great to hear you found our team friendly and the process efficient. Congratulations on your new Ram 2500. Dylan and our team appreciate your recommendation and look forward to assisting you again. Tyler Neal General Sales Manager tyler.neal@tricitiesdodge.com

March 13, 2026

Had first oil change on jeep everything went great and service representatives were very friendly and knowledgeable More

by cbkitty63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2026 -

Tri-Cities Chrysler Dodge Jeep Ram responded

Thank you for choosing us for your Jeep Grand Cherokee L’s first oil change. We’re glad our team’s friendliness and expertise made the experience smooth. Joshua and the rest of our crew look forward to helping you again. Tyler Neal General Sales Manager tyler.neal@tricitiesdodge.com

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