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Tri-Cities Chrysler Dodge Jeep Ram

Kingsport, TN

4.4
181 Reviews
We know you have plenty of options when it comes to buying a car in the Kingsport area, but when you’re looking for a Chrysler, Dodge, Jeep, RAM dealership with a proven track record of delivering quality Chrysler, Dodge, Jeep, RAM vehicles and dependable, friendly service to all of its customers, rely on Tri-Cities Chrysler Dodge Jeep RAM. At our Chrysler, Dodge, Jeep, RAM dealership, we put community before everything else, and we’ve followed through on that commitment by building a dealership culture that is friendly, approachable, and ready to give back to the people we serve in communities like Johnson City, Elizabethton, Bristol, Rogersville & Greeneville.
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869 E Stone Dr

Kingsport, TN

37660

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Showing 181 reviews

September 23, 2025

Can’t duplicate the problem with this dealership. Total lack of customer service. Never again!! More

by KELLY.ADDISON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Dell
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

Tri Cities Dodge was very helpful in getting our vans scheduled and the work completed on time. The staff is amazing and has great communication skills. We will definitely be using you again in the fut More

by csamuel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2025

Response time was truly fantastic. Communication and willingness to walk me through all issues superb More

by MICHAELJREEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan baker
September 04, 2025

Tyler did an excellent job informing me of the work being done to my car. More

by BRCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

I appreciate everybody in the service department, especially Matt. He is very helpful very understanding and will work with you to get the problem resolved. More

by BANDES9707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
September 03, 2025

Everyone was super nice and extremely helpful! Especially Kirstin the internet manager! She helped me pick out my car, and start the bank process. Before I knew it, I was driving home with a new c More

by alisemcdowell02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Marion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirstin Doane
August 29, 2025

The dealership has very friendly staff and knowledgeable. Check-in was smooth and professional. Service Department area and shop was very clean and neat. Will come back for future service. More

by carnut1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Halverson, Bill Price
August 09, 2025

Great service, very fast even without an appointment. The staff is professional and friendly and the waiting area is clean and comfortable. More

by PVRR342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Prompt service. Best Jeep dealership by far in the area. Will continue to come here for service. More

by MSCOONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

This transaction was fraud and should not have been completed. This is fraud and this dealer did not catch it. More

by CLARENCEMURRIN
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Graves
1.0
This rating includes all reviews, with more weight given to recent reviews.
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