Tri-Cities Chrysler Dodge Jeep Ram - Service Center

The dealership is fine with lots of nice vehicles, however, before you drive off the lot you better make sure you have all the pieces and parts you were promised or you will get the runaround from Ski however, before you drive off the lot you better make sure you have all the pieces and parts you were promised or you will get the runaround from Skippy the salesman! My daughter bought a certified vehicle that lacked needed items and she called constantly trying to get answers if the parts were there or if they were ordered. It wasn't until going on her third week of ownership and numerous calls that she received answers, not from Skippy, but from a female manager that solved the problem in 10 minutes! Thanks to her, she now has essential items she needed. More

Friendly service Nice people and always friendly. Took a little while but found out they also did an alignment. So I understand why I had to wait. Nice people and always friendly. Took a little while but found out they also did an alignment. So I understand why I had to wait. More

Nice Facility I like the facility. I like to look at vehicles in the showroom while waiting on service. The service writers are very friendly and it is inside. I like the facility. I like to look at vehicles in the showroom while waiting on service. The service writers are very friendly and it is inside. More

First oil change I purchased my Jeep Cherokee at another dealership, but knew almost as soon as I was driving it home that I would be going to Tri-Cities Chrysler Dodg I purchased my Jeep Cherokee at another dealership, but knew almost as soon as I was driving it home that I would be going to Tri-Cities Chrysler Dodge Jeep Ram for all of my maintenance needs. Much easier to work with and schedule. Other dealership was not as personable or accommodating. More

Got all brake pads changed and rear rotors. Great job Always treated courteously and fairly. Car always left clean. Service staff friendly and approachable. Always call ahead and give accurate and fair Always treated courteously and fairly. Car always left clean. Service staff friendly and approachable. Always call ahead and give accurate and fair pricing for services. More

I would like too give Ricky Leonard an Nick Jennings a great big thanks for being very professional an for doing everything that they could do to ensure that we got the best deal possible. I do recommend great big thanks for being very professional an for doing everything that they could do to ensure that we got the best deal possible. I do recommend tri-cities Chrysler Dodge Jeep Ram of Kingsport Tn. More

Friendly staff and great service. Reasonable prices for service and easily accessible. Service hours allow for people with busy schedules to get service including Saturdays. service and easily accessible. Service hours allow for people with busy schedules to get service including Saturdays. More

Tricities Dodge did an excellent job getting my truck in and out as promised. They always do a great job. Thanks for a job well done. and out as promised. They always do a great job. Thanks for a job well done. More

Auto Service Great experience as always. Minimal wait time which was a pleasant surprise. No complaints. Work seems to be done just as expected. I will be back. Great experience as always. Minimal wait time which was a pleasant surprise. No complaints. Work seems to be done just as expected. I will be back. More

Thanks to a very professional employee, "Skippy" he assisted us on a Sunday afternoon when we were having car problems. Skippy is now the financial manager to a very professional employee, "Skippy" he assisted us on a Sunday afternoon when we were having car problems. Skippy is now the financial manager at Tri City Dodge and the person who sold me the Jeep. Explained my problem and he assisted me in getting the vehicle in the shop on Monday and assisted me in getting a "Loaner". Thanks Skip dealership needs more people like you. More