Tri County Toyota

Kelly lied in order to make the sale telling us that when it came time for service someone would pick up the car and return it when the service was complete -- it was a great idea, we bought the car. When i it came time for service someone would pick up the car and return it when the service was complete -- it was a great idea, we bought the car. When it came time to have the car serviced, the service department said "we don't do that!". When we requested a call back from the service manager to ask about this selling point, he didn't return three phone calls requesting a call back. We went in to see him. He told us that Service doesn't do that, that sometimes the sales people make that statement to make the sale. I went in to talk with the sales manager who saw nothing wrong with making that statement in order to make the sale. Bad idea, in my book. Says they care more about the sale than the customer. We want to buy our cars from a company that cares about the customer as much as he cares about the cars he is selling. Toyotas are good cars, just use another dealer. More

I've purchased several vehicles from Tri-County, but this will be my last. I have complained about a noise in the driver's side door/window from the first week after I purchased my Highlander, only to this will be my last. I have complained about a noise in the driver's side door/window from the first week after I purchased my Highlander, only to be told that no one in service heard anything (for the last 1 1/2 years). Today I was in for inspection/emission and once again (as I always do) stated my concern about the noise. I was finally told that the window was missing a bolt and that eventually it would break if I didn't pay $150 to have it fixed. I complained that I had been concerned about this from the time I bought the car and was told that they'd be willing to repair it for $100 rather than $150. How about for free, since it was obviously a problem when I bought it?? More

We used the COSTCO plan to purchase a replacement vehicle. Mathew was very helpful. He was extremely knowledgable about the cars and their options and the COSTCO plan. He walked us through the vehicle. Mathew was very helpful. He was extremely knowledgable about the cars and their options and the COSTCO plan. He walked us through the choices on the lot and took us on the test drive. He answered all of our questions and was not pushy. He followed up with us, and after trying several other cars and dealerships we returned to Tri County to purchase our car from Mathew. I certainly a do recommend him for anyone else's car purchase. This is our second Toyota from Tri County. More

Friendly, knowledgeable and to me, most important, personable. I appreciated telling Mike what I wanted and he delivered. I also appreciated the Finance Managers attitude and knowledge of the produc personable. I appreciated telling Mike what I wanted and he delivered. I also appreciated the Finance Managers attitude and knowledge of the product. More

I have been coming to TriCounty since 2005. This is my second Rav 4 and my fourth Toyota. Even though it's 27 miles from my home, I like the service I receive here. second Rav 4 and my fourth Toyota. Even though it's 27 miles from my home, I like the service I receive here. More

I had a 2003 Tacoma truck with 130500 miles on it & wanted to buy another one. Don Richards took the time to ask me questions about my intended use (camping) and showed me the 4Runner. To me, it's almo wanted to buy another one. Don Richards took the time to ask me questions about my intended use (camping) and showed me the 4Runner. To me, it's almost the same as the Tacoma but enclosed (no bed). I drove it and fell in love. Don worked with me to get the options I needed and made the deal happen. I will definetly go back to him when this new 4Runner hits 130000 miles. Such a pleasure to deal with. More

Best dealership Tri-County Toyota & Sales Person Bruce Bransfield, a good hearted, honest sales person, we bought 10 cars from him in 10 years and always left the dealership not feeling pressured by Bruce Bransfield, a good hearted, honest sales person, we bought 10 cars from him in 10 years and always left the dealership not feeling pressured by the dealership or Bruce. More

Fred was very helpful! My husband and I were torn between the Sequoia & the 4 runner. Fred let us test drive both, park them next to each other to compare cargo space, length, height..etc. He never made us f the Sequoia & the 4 runner. Fred let us test drive both, park them next to each other to compare cargo space, length, height..etc. He never made us feel rushed or that he was too busy for us. When we finally made our decision (4 runner) he helped us through all the paper work. He setup an appointment for me to come in and teach me the computer system (radio, navigation, phone...). There was a lot to learn and again he took his time explaining things and didn't make me feel rushed. We love our new 4Runner and our experience with Tri county! Thank you Fred! Ashlee & Jeff Flanegin More

Don was easy to work with, not too pushy, found the truck I was looking for and worked to get me a great rate. John in financing was very polite and explained everything very well. I was looking for and worked to get me a great rate. John in financing was very polite and explained everything very well. More

Don was extremely helpful in finding me what I want and the price range I wanted it at. He answered any questions that I had with impeccable knowledge. I will continue to come back to this dealership and a the price range I wanted it at. He answered any questions that I had with impeccable knowledge. I will continue to come back to this dealership and ask for him every time I trade in my car. I will also refer him to friends and family with a 5 star rating. More