Tri State Nissan

Tri State Nissan responded

Thank you so much for sharing your experience! We’re absolutely thrilled to hear that you had such an enjoyable time working with Rich Bailey and the team at Tri-State Nissan. It’s wonderful to know you felt no pressure—just honest, professional support every step of the way. That’s exactly the kind of relationship we aim to build, reflecting our Marlow Auto Group core values of Integrity, Relationships, and Exceeding Expectations. Thank you again for trusting us! We can’t wait to welcome you back whenever you’re ready for your next adventure.

Tri State Nissan responded

Thank you so much, Stephen! We’re thrilled to hear that your experience at Tri-State Nissan was smooth, informative, and enjoyable from start to finish. Huge shoutout to Devin for helping make the process easy to understand and educational—that’s exactly the kind of support we strive for. We truly appreciate you taking the time to share your feedback and are grateful for the opportunity to assist you. If you ever have more questions or need anything in the future, we’re just a call away. Thanks again for choosing Tri-State Nissan—we’re here for the long run!

Tri State Nissan responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience at Tri-State Nissan. Knowing that our team delivered excellent customer service and professionalism truly means the world to us. We’re committed to exceeding expectations and building long-term relationships, and your feedback reminds us why we love what we do. Thank you again for your support—we look forward to welcoming you back anytime!

Tri State Nissan responded

Hi Amber, thank you so much for taking the time to share your experience with us. While we’re truly sorry to hear there was some initial miscommunication between our service and rental departments, we’re grateful for your patience and understanding. We’re especially thrilled to hear that Kevin took such great care of you and kept you informed throughout the process—that kind of proactive communication is exactly what we strive for as part of our commitment to exceeding expectations. We’re always working to improve, and feedback like yours helps us grow. Thank you again for your trust and your thoughtful review—we look forward to providing an even smoother experience next time!

Tri State Nissan responded

Thank you so much for sharing your experience! We're thrilled to hear you had another positive visit with our friendly and dedicated team at Tri-State Nissan. Todd Kerns and the rest of our crew always strive to provide exceptional service and make sure your experience is a great one every time. Your loyalty and trust mean everything to us, and we're beyond grateful to have you as part of the Tri-State Nissan family. If you ever need anything or have more feedback to share, we're here for you. Thanks again, and we can't wait to see you next time!

Tri State Nissan responded

Thank you so much, Michelle! We’re absolutely thrilled you had a fantastic experience at Tri-State Nissan! Friendly, professional, and dedicated service is what we aim for, and we're so happy to hear that Douglas Lazo-Julca and the team exceeded your expectations. We’re delighted you love your new Kicks—it’s a fantastic choice! Building long-term relationships and making sure our customers drive away with a smile is what we’re all about. If you ever need anything in the future or just want to stop by and say hello, we’re here for you. Thank you again for choosing Tri-State Nissan Enjoy every mile in your new Kicks!

Tri State Nissan responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that Kevin kept you well-informed throughout the process, even when there were challenges along the way. Clear communication is key to delivering exceptional service, and Kevin’s dedication to keeping you updated truly embodies our commitment to exceeding expectations. We appreciate your patience and understanding throughout the repair process. Our team strives to be problem solvers and provide honest, transparent service every step of the way. It's all part of building lasting relationships with our valued customers like you! Thanks again for your kind words and for choosing us. If you ever need anything in the future, don’t hesitate to reach out—we’re here to help!

Tri State Nissan responded

Thank you so much, Beth, for the fantastic 5-star review! We’re thrilled to hear that you had such a smooth and efficient experience at Tri-State Nissan — in and out in under two hours is impressive! It’s wonderful to know that Rich made the process so easy and enjoyable. We’re lucky to have him on our team! We truly appreciate your support and are so grateful you chose to work with us. If you need anything or have any questions about your new vehicle, don’t hesitate to reach out. Thank you again, and we look forward to seeing you next time at Tri-State Nissan!

Tri State Nissan responded

Thank you for sharing your experience with us! We’re so glad to hear that the process was fast and easy — that’s exactly the kind of experience we strive to provide. We do apologize for the delay in getting back to you about your title. Your time is valuable, and we appreciate you bringing this to our attention. We’ll be sure to follow up with our team to make sure you get the information you need. Thank you for choosing us — we look forward to making things right and continuing to provide you with excellent service!

Tri State Nissan responded

Thank you so much for your thoughtful review, Troy! We’re thrilled to hear that Devin, Julius, and Kelian made your experience smooth and enjoyable — our team takes pride in delivering friendly and professional service. We're sorry to hear about the dent near the gas cap, though — please don't hesitate to reach out so we can take a look at it for you. Your feedback means the world to us, and we’re so grateful for your trust in us. Enjoy your new truck, and we hope to see you back soon!