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Tri State Nissan

Winchester, VA

Overview
Employees
Reviews
Vehicles
4.7
1,112 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia. As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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1230 Millwood Pike

Winchester, VA

22602

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Showing 1,112 reviews

November 23, 2025

They did an awesome job with my Frontier. It’s running like a brand new truck. Thank you. More

by jeanofarc82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2025 -

Tri State Nissan responded

Thank you, Jean. We’re happy to hear your Frontier is running like new again and that our team delivered great service. We truly appreciate your trust and the chance to keep your vehicle in top shape—thank you again for choosing us.

November 22, 2025

Very pleasant & helpful. Appreciated his explanating things to me and answering my questions. Will be back. More

by VARAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2025 -

Tri State Nissan responded

Thank you, Varaye. We’re so glad to hear that Martin made your visit such a positive one and took the time to explain everything clearly. We appreciate your kind words and your trust, and we look forward to welcoming you back next time.

November 21, 2025

Always good service and done in the time frame that was given when asked when it would ready. More

by junenorwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2025 -

Tri State Nissan responded

Thank you, June. We appreciate you taking the time to share your experience and are glad to hear that Kevin, Todd, and Martin provided good service and met your expected timeframe. Your feedback helps us continue improving the way we serve our customers. Thank you again for your trust and for choosing us for your vehicle’s service needs.

November 19, 2025

Went in for an oil change, got quick, friendly service. Rear view mirror had fallen off, I asked if it could be looked at, if not , I would make an appointment. It was reattached, free of charge. I couldn’ More

by paulriley8814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2025 -

Tri State Nissan responded

Thank you, Paul. We’re so glad to hear that Kevin and the service team took great care of you and went the extra mile to get everything handled quickly—and at no charge. It’s great knowing you left happy and feeling well taken care of. Thank you again for your trust and for sharing your experience with us.

November 12, 2025

Had an oil change, tire rotation and state inspection done via their express line (no appointment). Had a 2 hour wait, but they were very busy. More

by ridgerunner57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2025 -

Tri State Nissan responded

Thank you for taking the time to share your experience. We appreciate your patience during your express visit—our team works hard to balance quick service with quality care, especially on busy days. It’s great to hear Todd took good care of you throughout the process. Thank you again for choosing us for your vehicle’s maintenance, and we look forward to serving you even more efficiently next time.

November 12, 2025

Doug was very personally and worked out the BEST deal for us. I really appreciated him. More

by Mrinbetween1943
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Mankins
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Dec 04, 2025 -

Tri State Nissan responded

Thank you so much for sharing your experience. We’re thrilled to hear that Doug made your visit such a positive one and worked hard to find the best deal for you. He truly enjoys helping customers get exactly what they need, and your feedback means a lot. Thank you again for choosing us—we hope you enjoy every mile in your new vehicle.

November 11, 2025

I highly recommend TriState Nissan for your next vehicle purchase. Doug Mankins was attentive and wonderful to work with. He made me feel like a priority and worked to ensure I landed within my budget. I ar More

by Tuesdi81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Mankins, Jorge Smith
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Nov 13, 2025 -

Tri State Nissan responded

Thank you so much, We are thrilled to hear that Doug and Jorge made your experience such a positive one. Doug has a real gift for making every customer feel valued, and we are glad his friendly approach made the wait more enjoyable. We truly appreciate your kind words, your recommendation, and the trust you placed in our team. Thank you again for choosing us we look forward to welcoming you back whenever you are ready for your next visit.

November 06, 2025

As usual, the work was performed quickly and correctly. Will recommend to anyone needing setvice More

by kcmaop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Pressler
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Nov 13, 2025 -

Tri State Nissan responded

Thank you for sharing your experience. We are glad to hear everything went smoothly and that our team continues to meet your expectations. We truly appreciate your recommendation and thank you again for trusting us with your vehicle.

October 30, 2025

SERVICE WAS SUPER QUICK AND I WAS OUT IN A JIFFY THANKS TO KEVIN MCGINNESS More

by nicluka5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2025 -

Tri State Nissan responded

Thank you so much for the 5-star review and for recognizing Kevin. We are glad to hear your service visit was quick and efficient that is exactly the kind of experience we aim to deliver every time. We truly appreciate your kind words and your trust in our team. Thank you again for choosing us; we look forward to seeing you at your next visit.

October 24, 2025

Excellent service and most of all everything was explained with cost upfront. Would highly recommend this service center. More

by CITYBOYCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2025 -

Tri State Nissan responded

Thank you for sharing your feedback. We’re so glad to know that you received excellent service and clear communication about costs—that transparency is something we take great pride in. We truly appreciate your recommendation and your trust in our team. Thank you again for choosing us; we look forward to serving you on your next visit.

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