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Tri State Nissan

Winchester, VA

Overview
Employees
Reviews
Vehicles
4.8
1,064 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia. As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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1230 Millwood Pike

Winchester, VA

22602

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Showing 1,064 reviews

February 02, 2023

Very pleasant service staff and a nominal wait add up to a great experience. I forgot to remove $200.00 in cash and a $1,200.00 9mm pistol from the passenger seat. I was pleased to see all of my cash and m More

by tmcdougle427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Stogdale
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Feb 05, 2023 -

Tri State Nissan responded

We are so happy to read such a great review about Tri-State Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 01, 2023

Everyone has the client number 1. Everything goes very smoothly when you go through the sevice department. More

by sportsplus.jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2023 -

Tri State Nissan responded

Thanks, we are very happy to have provided you with such a positive experience! We hope to see you soon!

February 01, 2023

Stress free process and informative. No pressure, I was happy with the whole process for my purchase. More

by goldie372000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2023 -

Tri State Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Tri-State Nissan! We can't wait to see you again, have a great day.

January 31, 2023

Got a great deal fast and the staff was polite and professional. The sales team brought the make and model vehicle that I was interested in from another dealership on the same day! Car was detailed More

by Jasonkrop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cohen Mowery
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Feb 03, 2023 -

Tri State Nissan responded

Thank you for taking the time to leave a review for us at Tri-State Nissan. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 31, 2023

Bob Pressler went above and beyond for customer satisfaction. He is very relatable and personable More

by Ltp14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Pressler
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Feb 03, 2023 -

Tri State Nissan responded

Ltp14, we're happy you found our staff to be so supportive during your experience here at Tri-State Nissan. Thanks again for the recommendation, and have an amazing day!

January 31, 2023

Easy to set service appointment and can also show up without appointment. Staff is friendly and not pushy with repairs. More

by carlos429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Tri State Nissan responded

Thanks, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tri-State Nissan.

January 30, 2023

Great service and sales support, consistently over the span of time we’ve been customers. More

by KP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Diaz, Mike Steen and of course Jeremy! , Brian Nieves
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Feb 02, 2023 -

Tri State Nissan responded

Kp, we're happy you found our staff supportive during your experience here at Tri-State Nissan. We always strive to provide top-quality service to every guest, and we are pleased to hear that you enjoyed your experience here at Tri-State Nissan! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 29, 2023

Our experience was very nice. They took care of us. We are pleased all around More

by Jmullens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2023 -

Tri State Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Tri-State Nissan! We hope to be of service to you again in the future. Best wishes, Tri-State Nissan

January 29, 2023

They went above and beyond to make me feel like a valued customer. The entire process was smooth and professional. More

by Kevin V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cohen
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Feb 01, 2023 -

Tri State Nissan responded

Kevin V, we are so pleased you enjoyed your visit to Tri-State Nissan! We want every single customer that walks through our doors to experience the same level of service. We look forward to serving you in a future visit and hope that you give us the opportunity to introduce you to our latest offerings. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2023

Skylar in service went above and beyond! ! The best customer service ever!! She definitely will be who I request as my advisor from now on. More

by Abshireid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Report | Print
Feb 01, 2023 -

Tri State Nissan responded

Abshireid, we are so pleased you enjoyed your visit to Tri-State Nissan! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tri-State Nissan! We are honored by your choice to do business with us, and look forward to your next visit.

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