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Tri State Nissan

Winchester, VA

Overview
Employees
Reviews
Vehicles
4.7
1,145 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia. As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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1230 Millwood Pike

Winchester, VA

22602

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Showing 1,145 reviews

May 14, 2023

The staff was very friendly and worked with me to get me the deal I wanted More

by clsccarman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlad Stanisavljevic
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May 15, 2023 -

Tri State Nissan responded

Thank you for sharing your positive experience with us, clsccarman! We are thrilled to hear that our staff was able to provide friendly service and work with you to get the deal you wanted. We appreciate your business and hope to see you again in the future!

May 12, 2023

Skylar greeted me immediately. Everyone I came in contact with was courteous and professional. Because of the people and the quality of service I've been bring my Toyotas here fo More

by lindaspicerryan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Tri State Nissan responded

Thank you for taking the time to leave us a review, Skylar and the team are thrilled to hear that you had a positive experience with us. We appreciate your loyalty over the years and look forward to continuing to provide you with the same quality service for years to come.

May 12, 2023

Was in and out very quickly for an oil change in a tire rotation. Thats what I like. In and out. More

by pamela_cross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Pressler, Josh Stogdale, Drake Shaw
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May 15, 2023 -

Tri State Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear that you were able to get in and out quickly for your oil change and tire rotation. We appreciate your business and hope to see you again soon for your vehicle's maintenance needs.

May 12, 2023

thank you very good thank very much ok 15 word thank thank you very much More

by MASTERSON.PAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Tri State Nissan responded

You're welcome! We appreciate your kind words and look forward to serving you again in the future.

May 09, 2023

I love the service and how nice everyone is, I will definitely buy my next vehicle from you More

by d.dennis.06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Pressler, Josh Stogdale, Drake Shaw
Report | Print
May 10, 2023 -

Tri State Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team and that you appreciate our commitment to exceptional customer service. We would be honored to help you find your next vehicle when you are ready, and we look forward to serving you again in the future!

May 10, 2023 -

d.dennis.06 responded

I love my Nissan Rogue that I purchased from your dealership and everyone went out of their way during the purchasing process!!!!

May 07, 2023

Excellent customer service from sale to finalizing our purchase. This is our 3rd vehicle purchased here and we would definitely recommend our family and friends to visit and shop with you. Thank you. More

by papandgranny
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cohen Mowery
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May 08, 2023 -

Tri State Nissan responded

Wow, thank you for your kind words and for your continued loyalty to our dealership! We're thrilled to hear that you had an excellent experience with our team and that we were able to provide you with exceptional customer service from sale to finalizing your purchase. It's great to know that we've earned your trust and confidence, and we appreciate you recommending us to your family and friends. Thank you for choosing us for your automotive needs, and we look forward to serving you for many more years to come!

May 05, 2023

Dealership is great but your place in Cincinnati that I mail my payment to is terrible More

by Randyjthomas911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Pressler, Josh Stogdale, Drake Shaw
Report | Print
May 08, 2023 -

Tri State Nissan responded

Thank you for your review! We're thrilled to hear that you had a great experience with us at the dealership. Our team takes pride in providing exceptional service, and it's great to know that we met your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

May 05, 2023

My salesperson at TriState Nissan, Vlad, was exceptionally helpful. He reached out to me almost immediately with assistance when I was deciding between competing SUVs. He helped me through the t More

by sjkillings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Zakery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlad Stanisavljevic
Report | Print
May 08, 2023 -

Tri State Nissan responded

Thank you so much for taking the time to write such a thoughtful and detailed review of your experience with our team at Tri-State Nissan! We're thrilled to hear that Vlad was exceptionally helpful and went above and beyond to provide you with outstanding customer service. It's great to know that his professionalism and dedication made a difference in your decision to purchase your new SUV from us. We're also glad to hear that Julius was helpful, patient, and friendly during the financial process. We strive to make the car buying experience as effortless and enjoyable as possible, and we're thrilled that we were able to do so for you. Thank you for choosing us, and we hope to continue providing you with exceptional service for years to come!

May 05, 2023

You all were very professional, and really friendly, and knowledgeable, I will always bring my Nissan to you all. Great job. Thanks 👍 More

by WOLFEDONNA91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Tri State Nissan responded

Thank you so much for your kind words and for choosing us for your Nissan service needs! Our team takes pride in being professional, friendly, and knowledgeable, and we're thrilled to hear that we met your expectations. We appreciate your loyalty and trust in us and look forward to continuing to provide you with the outstanding service you deserve for years to come. Thanks again for the great review!

May 05, 2023

Bob was very professional. He was courteous and attentive. Definitely an asset to Tri-State Nissan!! More

by ASOURS202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Pressler
Report | Print
May 05, 2023 -

Tri State Nissan responded

Thank you for your kind words! We're thrilled to hear that Bob provided you with professional, courteous, and attentive service during your visit with us. Our team takes pride in providing exceptional customer service, and it's great to know that Bob went above and beyond to make your experience a positive one. We appreciate your business and your kind words, and we'll be sure to pass along your compliments to Bob. Thank you again for choosing Tri-State Nissan, and we look forward to serving you in the future!

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