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Tri State Nissan

Winchester, VA

4.8
1,064 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia. As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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1230 Millwood Pike

Winchester, VA

22602

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Showing 1,064 reviews

March 07, 2021

We loved working with Leo, he was very professional, and knowledgeable. He walked us through the whole process of buying a car, and made sure we found the car that was right for us. Leo made the whole expe More

by Fhead7427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Jackson
Mar 09, 2021 -

Tri State Nissan responded

Thanks for sharing your experience with Leo! We're glad to hear he could make your experience pleasurable and find the perfect car for you! Enjoy your new ride and thanks for choosing Tri-State Nissan!

March 07, 2021

They respond to my request and I ask a few questions about the van they respond with questions instead of an answer form my questions. More

by juanbustos1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle
Mar 09, 2021 -

Tri State Nissan responded

We apologize for any miscommunication or inconveniences we may have caused. Please reach out to me directly, I would be happy to answer any questions you may have. Jeremy Sejbert - General Manager - 540-743-5128

March 05, 2021

Purchasing our auto from Mike Brown at Tri State Nissan was the best possible experience. No pressure, very knowledgeable and quick. We highly recommend you make this your first stop for your Nissan. The More

by mmingle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Brown, Daniel Nelson, Charles Marshall, Matt Keenan, Troy Jackson, Jojo Catalano, Alex Gutierrez, Tony Abuassi
Mar 08, 2021 -

Tri State Nissan responded

We are so thrilled to hear Mike was able to make your purchase special! We appreciate your excellent review and recommendation! Your feedback helps us to know what works and what needs tweaking, so thank you for taking the time to let us know how we've earned your five stars! We hope you love your car and come to see us again for maintenance! - Tri-State Nissan

March 05, 2021

Every employee I encountered at Tri State Nissan was very kind and welcoming. Martin was very professional and took excellent care of me today. Thanks More

by Tennialeftwich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin
Mar 05, 2021 -

Tri State Nissan responded

Reviews like this one make our day! Thanks from the Tri-State Nissan team!

March 04, 2021

The service is outstanding! My vehicle was very promptly taken in. The service advisor came out to fully explain all recommendations providing a price quote before any work was performed. More

by jewles1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Marshall, Matt Keenan
Mar 04, 2021 -

Tri State Nissan responded

It was our pleasure to take care of you! Thank you for choosing Tri-State Nissan, we appreciate your positive feedback!

March 04, 2021

I always appreciate the service and customer service from Nissan. I also appreciate the discount. I’ve been a customer for years and I’ve never had a problem or poor service. More

by ecaz03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
Mar 05, 2021 -

Tri State Nissan responded

Thank you for your years of business with us at Tri-State Nissan! It's always our pleasure to take care of you.

March 04, 2021

I have had my Nissan 2015 Altima serviced at this dealership since I purchased my car there. The service department is well trained. I will continue to have my vehicle serviced here More

by manny338
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
Mar 04, 2021 -

Tri State Nissan responded

Thank you for your loyal business with us at Tri-State Nissan! It's always our pleasure to service your vehicle! We'll see you next time!

March 03, 2021

My service was completed in the quoted time and I would say they went above and beyond. I am very pleased. Kevin showed great customer service. More

by Gothkitten1281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Tri State Nissan responded

Thanks for trusting the Tri-State Nissan service team! We always aim to go above and beyond for our customers!

March 03, 2021

Will be coming to have service done on my vehicle every time I need it. Excellent service and friendly staff. Your one stop shop for great deals. More

by ARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Nelson, Charles Marshall, Matt Keenan, Jojo Catalano, Alex Gutierrez, Tony Abuassi
Mar 03, 2021 -

Tri State Nissan responded

We are very happy to have provided you with such a positive experience! We look forward to helping you with all of your automotive needs! Take care! - The Tri-State Nissan Team

March 02, 2021

The entire team was great! Christopher Malone, our sales rep, was outstanding and very helpful to ensure our questions were answered and our overall experience painless! More

by sonar_chief
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
Mar 03, 2021 -

Tri State Nissan responded

We are so happy our Tri-State Nissan team earned your five stars. Thanks so much!

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