Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tri State Nissan
Winchester, VA
1,145 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia.
As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,145 reviews
February 10, 2023
I have never had a bad experience, if I ever upgrade my car I know were Togo for my next car sales and service are great car I know were Togo for my next car sales and service are great More
by marthaed499
February 10, 2023
I waited 2 hours for an oil change and tire rotation. Was charged $15 more than the last time, reason prices went up. For the second service in a row they did not use my points even though I told them wh Was charged $15 more than the last time, reason prices went up. For the second service in a row they did not use my points even though I told them when I brought my car in that I had points. I was told they weren’t avaible at check out. Then when I showed her the app with my points she refused to redo it saying it was my fault for not telling them when I first arrived. More
by juunebug8
Employees Worked With
My service assistant is not listed
February 09, 2023
The service department is always friendly and willing to assist with my vehicle and truck issues. assist with my vehicle and truck issues. More
by timsmack65
Employees Worked With
February 09, 2023
Very professional and prompt service. All items discussed were completed with out any concerns and price was transparent All items discussed were completed with out any concerns and price was transparent More
by Bduvall
Employees Worked With
February 08, 2023
Bob is amazing and so kind to deal with. I love the service hours too! I love the service hours too! More
by Obx4heather
February 08, 2023
Good purchase/trade-in experience… good preliminary (free) services for the initial set of times-versus-mileage service schedule… slightly concerned at the pricing moving forward and if we’re focusing (free) services for the initial set of times-versus-mileage service schedule… slightly concerned at the pricing moving forward and if we’re focusing on the upsell and cash grab at this time. Note: having repeat, returning customers should offset the need for a dealership’s inclination towards the cash grab. The loyalty says much more. So let’s focus on that positive. More
by Screen Name
Employees Worked With
February 07, 2023
I always make sure to go to this location. This time and the past two times I’ve come in Kevin has helped me. He is very attentive, communicates well, and is always inviting. I’ve never had a This time and the past two times I’ve come in Kevin has helped me. He is very attentive, communicates well, and is always inviting. I’ve never had a bad interaction coming to this Nissan and always leave knowing they did everything correct and to standard. I will absolutely continue coming back when I need car maintenance. More
by Mikiahrichards
Employees Worked With
