Tri State Nissan - Service Center

Tri State Nissan responded

Thank you for your fantastic review, Eric! We're thrilled to hear that our team was able to provide you with exceptional service and that they were very nice and helpful. Our team takes pride in providing a fast and efficient experience, while still taking the time to be patient and ensure that our customers feel valued and heard. We appreciate your business and your kind words, and we look forward to serving you again in the future for all your vehicle needs! Thank you for choosing us!

Tri State Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you have had great experiences with both our sales and service departments, and that you found our staff to be professional, courteous, and convenient. Our team takes pride in providing exceptional customer service and working hard to accommodate our customers' needs. We're glad to hear that our hours have been convenient for you, and we appreciate your business and your kind words. Thank you for choosing us, and we look forward to serving you again in the future for all your vehicle needs!

Tri State Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us and that Mike provided you with awesome service throughout the whole process. Our team takes pride in providing exceptional customer service and making sure that our customers have a stress-free experience. It's great to hear that we were able to make the process quick and effortless for you. We appreciate your business and your kind words, and we look forward to having the opportunity to serve you again in the future! Thank you for choosing us for your vehicle needs!

Tri State Nissan responded

Thank you for your fantastic review! We're thrilled to hear that our staff, including our mechanics, were understanding and professional in diagnosing and fixing your car quickly. Our team takes pride in providing exceptional customer service and quality work to ensure that our customers can get back on the road safely and with confidence. We're glad to hear that you're driving again and that we could help make that happen for you. We appreciate your business and your kind words, and we look forward to serving you again in the future for all your vehicle needs! Thank you for choosing us

Tri State Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service department and that we provided you with timely, communicative service at a justifiable price. We understand that vehicle servicing can be stressful, and we're glad that we could help alleviate some of that stress by providing exceptional service. It's great to know that you're satisfied with our service and that you're willing to recommend us to others. We appreciate your business and your trust in us, and we look forward to serving you again in the future for all your vehicle servicing needs!

Tri State Nissan responded

Thank you for your wonderful review! We're thrilled to hear that TriState Nissan has provided you with satisfactory service since you purchased your 2016 Nissan Altima. Our team takes pride in providing exceptional customer service and working hard to ensure that our customers have a pleasant experience. We're glad to hear that Bob has been pleasant to deal with and very knowledgeable about upcoming services required for your vehicle. We appreciate your business and your kind words, and we look forward to serving you again in the future for all your vehicle needs!

Tri State Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Bob and our Nissan service department have consistently delivered top-notch service to you and your family. Our team takes pride in providing exceptional customer service and quality work to ensure that our customers' Nissans run beautifully. We're glad to hear that all three of your Nissans are running well, and we appreciate your business and your kind words. Thank you for choosing us, and we look forward to serving you and your family for all your vehicle needs!

Tri State Nissan responded

Thank you for sharing your experience! We're glad to hear that your service was quick and easy, and that you didn't have to wait long in the waiting room. We strive to provide efficient and convenient service to all of our customers, and we appreciate your feedback. Don't hesitate to reach out to us if you have any further needs or concerns.

Tri State Nissan responded

I'm sorry to hear about your negative experience with our service department. We strive to provide top-notch customer service and it sounds like we fell short in your case. We take all feedback seriously and I would like to apologize for any frustration or inconvenience you may have experienced due to the miscommunication. Thank you for taking the time to leave your feedback and please don't hesitate to reach out to us directly.

Tri State Nissan responded

Thank you for taking the time to leave a review! We are thrilled to hear that you had a great experience with our service team and that they were able to complete your service in a timely manner. We always strive to ensure that our customers' needs are met and are happy to hear that we succeeded in doing so. We appreciate your business and look forward to serving you again in the future!