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Tri State Nissan - Service Center

Winchester, VA

4.7
367 Reviews

367 Reviews of Tri State Nissan - Service Center

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February 09, 2023

Very professional and prompt service. All items discussed were completed with out any concerns and price was transparent More

by Bduvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Tri State Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 08, 2023

Bob is amazing and so kind to deal with. I love the service hours too! More

by Obx4heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Tri State Nissan responded

Thanks, we are so happy to read such a great review about Tri-State Nissan!

February 07, 2023

Good purchase/trade-in experience… good preliminary (free) services for the initial set of times-versus-mileage service schedule… slightly concerned at the pricing moving forward and if we’re focusing More

by Screen Name
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Tri State Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Tri-State Nissan!

February 06, 2023

Great ethical and fast service! No trying to sell me things I don’t need. More

by colton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Tri State Nissan responded

Colton, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tri-State Nissan.

February 02, 2023

Very pleasant service staff and a nominal wait add up to a great experience. I forgot to remove $200.00 in cash and a $1,200.00 9mm pistol from the passenger seat. I was pleased to see all of my cash and m More

by tmcdougle427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Stogdale
Feb 05, 2023 -

Tri State Nissan responded

We are so happy to read such a great review about Tri-State Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 01, 2023

Everyone has the client number 1. Everything goes very smoothly when you go through the sevice department. More

by sportsplus.jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2023 -

Tri State Nissan responded

Thanks, we are very happy to have provided you with such a positive experience! We hope to see you soon!

January 31, 2023

Easy to set service appointment and can also show up without appointment. Staff is friendly and not pushy with repairs. More

by carlos429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Tri State Nissan responded

Thanks, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tri-State Nissan.

January 31, 2023

Bob Pressler went above and beyond for customer satisfaction. He is very relatable and personable More

by Ltp14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Pressler
Feb 03, 2023 -

Tri State Nissan responded

Ltp14, we're happy you found our staff to be so supportive during your experience here at Tri-State Nissan. Thanks again for the recommendation, and have an amazing day!

January 29, 2023

Our experience was very nice. They took care of us. We are pleased all around More

by Jmullens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Tri State Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Tri-State Nissan! We hope to be of service to you again in the future. Best wishes, Tri-State Nissan

January 28, 2023

Skylar in service went above and beyond! ! The best customer service ever!! She definitely will be who I request as my advisor from now on. More

by Abshireid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Feb 01, 2023 -

Tri State Nissan responded

Abshireid, we are so pleased you enjoyed your visit to Tri-State Nissan! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tri-State Nissan! We are honored by your choice to do business with us, and look forward to your next visit.

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