
Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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My daughter had bought a car from Troncalli six years ago and was treated fairly. When I saw the car I purchased online and saw that Troncalli was selling it, I approached with no concern. My purchase went and was treated fairly. When I saw the car I purchased online and saw that Troncalli was selling it, I approached with no concern. My purchase went smoothly, I was treated with respect and would most definitely recommend the dealership and Kevin and Tyler to anyone. More
We just purchased our first JEEP Wrangler Rubicon from Troncalli this past Friday. We dealt with Kevin; he returned my calls promptly and was great to work with during the buying process. After the sale Troncalli this past Friday. We dealt with Kevin; he returned my calls promptly and was great to work with during the buying process. After the sale was complete, Kevin turned us over to Tyler. Tyler was great! He took extra time with us even though it was close to closing time. He explained all the features of the Jeep thoroughly and answered our questions. He went through the process of completely removing and putting back on the soft top, which was much appreciated. He even crawled up under the jeep to show us how the disconnect would work if engaged. Both Kevin and Tyler were great to work with. We don’t buy new vehicles very often, but when the time comes again, we will look at Troncalli. More
Had a great experience with Kevin. Showed me what I wanted to see and made the process very easy. I highly recommend him as a sales rep wanted to see and made the process very easy. I highly recommend him as a sales rep More
Had an appointment 09:00 for realignment of front wheels and break light problem. Turned the car in 08:45. 10:55 (thats right 10:55) got the message what to be done and about price. Two hours to find out ab and break light problem. Turned the car in 08:45. 10:55 (thats right 10:55) got the message what to be done and about price. Two hours to find out about just the need too change a break light swith.....it must be done within minutes if there is a professional car mechanic. It cannot be hard to find or understand to chech at the very beginning.....checked out 11:20..... If there is "standard" prices for specific works to be done ....why come and have me agree to a price..?? How could I denied..?? More
I am a previous 2-time jeep owner and I Love My Jeep. I mistakenly purchased my second jeep from a different dealership and I struggled with the service department over a reoccurring problem for at least 1 mistakenly purchased my second jeep from a different dealership and I struggled with the service department over a reoccurring problem for at least 11 months. Jeep even assisted me by assigning a representative to help us alleviate the problem. After 11 months of constant maintenance trips to another dealership, my husband and I asked our rep if we could bring the jeep to Troncalli and try their service department. Troncalli's service department did a fantastic job repairing the problem even though we didn't purchase the jeep from them. I immediately told my husband that I when I got ready to trade my wrangler in I would only go to Troncalli and that is what I did yesterday. Mr. Gonzalez was willing to answer my questions and assist us immediately when we approached him. He "listened" to our situation and helped us meet our needs through our trade. He was patient when we were negotiating our price and payments. Thank you, Daniel Gonzalez, for making this now 3-time jeep owner a very happy customer! More
I can not say enough great things about working with Daniel Gonzalez and Troncalli. Daniel did not pressure us but respectfully helped us make an informed decision. A couple of years ago we were approac Daniel Gonzalez and Troncalli. Daniel did not pressure us but respectfully helped us make an informed decision. A couple of years ago we were approached by another salesman, Tyler that left a bad taste in our mouth for this dealership, however Daniel and all the great managers brought us back around to a great experience. Will definitely buy there again. More
We have used this dealership for over 10 years and always get great customer service. Joe was very helpful in finding the right vehicle for us. We always recommend Troncalli to our friends. get great customer service. Joe was very helpful in finding the right vehicle for us. We always recommend Troncalli to our friends. More
Joe Sullivan deserves recognition for assisting me in purchasing my new Jeep Wrangler a few days ago. Joe was very personable and friendly and went above and beyond to ensure that I was satisfied with my purchasing my new Jeep Wrangler a few days ago. Joe was very personable and friendly and went above and beyond to ensure that I was satisfied with my experience. Joe made buying this vehicle a very enjoyable experience, I had fun. Joe had knowledge of the product and showed me things about the Jeep that I had no earthly idea about. I truly feel that I may not have purchased the vehicle had it not been for Joe's approach. Tye Bergquist was equally helpful and ensures that I was going to get the rate I was looking for. I am thoroughly impressed with this staff and I recommend them to anyone wanting a Chrysler, Jeep, or Dodge product. I believe it is very rare, now a days, to come accross people that can balance being professional and friendly like Tye and Joe. Thanks again for my Jeep! More
Overall, I had a great customer experience purchasing my 2007 Dodge Charger Super Bee. From placing my first phone call to set up an appointment to ultimately purchasing the vehicle (and all the little det 2007 Dodge Charger Super Bee. From placing my first phone call to set up an appointment to ultimately purchasing the vehicle (and all the little details in between) I had the pleasure of working with Kevin who provided great customer service throughout the process. He was very patient in answering all of my questions and made sure I was completely satisfied throughout the process. Thanks again Kevin and Troncalli dealership for providing me with a great ride! More
I would like to start by saying that Daniel Gonzalez is an AMAZING salesman. I came into Troncalli Lodge multiple times because I was unsure of what I wanted. Daniel was very patient with me and worked har an AMAZING salesman. I came into Troncalli Lodge multiple times because I was unsure of what I wanted. Daniel was very patient with me and worked hard not only to get me into the right vehicle, but also the one I wanted! I would give both Daniel and Troncalli Lodge a perfect 10. I am more than happy that I purchased a vehicle through this dealership and I look forward to a long relationship with Troncalli Lodge! More