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Troncalli Subaru

Cumming, GA

4.5
359 Reviews
Generations of our family have been serving the needs of the community for more than 50 years. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
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820 Atlanta Highway

Cumming, GA

30040

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Showing 359 reviews

March 18, 2016

The guys in the service department are wonderful! Bought my car from Troncalli in 2003 and have had it serviced there ever since. Have known many of the guys for a very long time. They keep my car More

by Traveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark the parts guy, Conrad Macarthur, Michael Stewart
Apr 20, 2016 -

Troncalli Subaru responded

We are proud to be your dealership of choice for each of the 220k+ miles and counting! Thank you for the review and we look forward to many more opportunities to keep your Subaru in top condition.

March 16, 2016

Best Salesperson Stephanie Culver is the best salesperson I have dealt with in 50 years of car buying. She excels in every facet of her profession. I have bought 3 O More

by DcwBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lubanski, Stephanie Culver, Michael Stewart
Mar 16, 2016 -

Troncalli Subaru responded

Thank you for the review and compliments about Stephanie! We hope you enjoy plenty of happy miles in the 2016 model before the sales team has the pleasure of showing you the 2020 lineup.

March 03, 2016

Painless, actually pleasant experience We walked in with virtual no knowledge about Subaru except "Go there before you decide" Bob was so informative and walked us thru every step in our More

by sjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob "Subaru Bob" Cichocki
Mar 16, 2016 -

Troncalli Subaru responded

We are glad you appreciate Bob's efforts to provide an informative overview. Subaru makes fantastic vehicles so we don't think of it as "selling" them, but rather acquainting drivers with the features that make them unique. Thank you for the review and compliments!

February 29, 2016

Excellent Buying Experience We were thoroughly satisfied with our buying experience at Troncalli Subaru. The sales person was polite and very informative. She showed us all th More

by bj638
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobbi Patterson
Mar 16, 2016 -

Troncalli Subaru responded

It is the innovative differences that puts Subaru vehicles in a class by themselves and we are glad to hear that Bobbi thoroughly familiarized you with them so you could enjoy every mile from the very first one! Thank you for your review and compliments.

February 29, 2016

Experienced, honest and knowledgeable My experience was excellent. Subaru Bob knew his product and followed up on every question I gave him. Customer Service was excellent and I would re More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob "Subaru Bob" Cichocki
Mar 16, 2016 -

Troncalli Subaru responded

Thank you for the review and compliments about "Subaru" Bob! You are absolutely right - Bob loves Subaru vehicles and the opportunity to share the joy of owning them. We hope you enjoy plenty of miles on the open road (paved and unpaved) before we have the honor of introducing you to your next one.

February 24, 2016

Troncalli Great Customer Service These days it's hard to find good Customer Service. Unfortunately that is the New Business World. Yet, I got to say I've been really pleased and surp More

by Juan, OutbackBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Coy, Michael Stewart, Kevin Slatton
Mar 16, 2016 -

Troncalli Subaru responded

Thank you for the staff compliments, posting and review and driving all the way to do business with us. We look forward to making every visit to see us worth the miles it takes to get there!

February 24, 2016

The Very Best Experience! I have not used a dealership for general service on my cars for more than 20 years. But I was so pleased with my purchase experience at Troncalli, tha More

by Jeanne C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
Mar 16, 2016 -

Troncalli Subaru responded

Thank you for taking the time to post your comments and we are glad to hear that Tim has taken great care of you and your Subaru. We are here for you whenever you need us and it is nice to know that taking a chance after 20 years to try a new service department was worth it!

February 23, 2016

Very Satisfied Contacted Stephanie because of the many positive internet reviews. I agree with all the rest...she is not only very professional and knowledgeable b More

by Outbacker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Culver
Mar 16, 2016 -

Troncalli Subaru responded

It is great to know that Stephanie made sure you didn't miss out an any options that were available to you. Thank you for the review and compliments!

February 17, 2016

Great Experience I haven't purchased a vehicle from a dealership in quite some time so I was naturally a bit hesitant when my family went to look at the new Subaru Cro More

by ShannonP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob "Subaru Bob" Cichocki
Feb 17, 2016 -

Troncalli Subaru responded

We appreciate your kind words, we love "Subaru Bob" too!

February 13, 2016

Excellence in Sales The reason your dealership gets the highest possible rating: two words: Stephanie Culver. Seriously, I have purchased many cars over the year, bu More

by trish77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Culver
Feb 15, 2016 -

Troncalli Subaru responded

We appreciate you taking the time to say nice things about us! Thanks.

Feb 15, 2016 -

Troncalli Subaru responded

We appreciate you taking the time to say nice things about us! Thanks.

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