Troncalli Subaru

Very Satisfied Experience As we have been previous Subaru owners, the folks at Troncalli didn't have to sell us our car - we knew exactly what we wanted. We had been to two ot As we have been previous Subaru owners, the folks at Troncalli didn't have to sell us our car - we knew exactly what we wanted. We had been to two other dealers before going to Troncalli and weren't very impressed. At Troncalli we were warmly welcomed by Bobbi Patterson who explained that she was in the process of finalizing the sale of a new Subaru. She immediately arranged for us to test drive the Outback model we wanted. We also were able to test drive a new Forester comparably equipped to the Outback. When we returned, she was finished with the previous customer, and spent two hours answering our questions and taking us on another test drive. By then, we were ready to complete the sale - except that there wasn't a 2015 model in the color we wanted at any Subaru desler in the southeast. Bobbi said "no problem" and arranged for us to order a 2016 model for the same agreed on price as the 2015. Since we were in no hurry, we signed the contract. When we sent to pick up our car yesterday, Bobbi spent over two hours with us going over all of the features with us. She has a great sense of humor, but at the same time is very experienced and thorough. We couldn't be happier with our expetience at Troncalli thanks to Bobbi and the Sales Mgr. Mike _____. Bobbi personally introduced us to the Service Mgr and the Parts Mgr. boyh of whom were very friendly and welcoming. The only drawback on our whole experience os that Troncalli Subaru is 82 miles from our home, but at least we have a beautiful rural drive most of the way!?? More

Perfect Service! Troncalli Subaru service department is as good as their sales department. My service advisor, Tim is always polite, honest, professional and efficient Troncalli Subaru service department is as good as their sales department. My service advisor, Tim is always polite, honest, professional and efficient. He keeps you informed and updated. More

New car purchase Just purchased a new outback from Troncalli Subaru. worked with Subaru Bob. Most of the transaction was done over the phone. Once Bob found out my p Just purchased a new outback from Troncalli Subaru. worked with Subaru Bob. Most of the transaction was done over the phone. Once Bob found out my preferences for the vehicle he took over and sent me everything. The purchase was very smooth and when I went to the dealership to take delivery on a car I had never seen I was very pleased. Bob made sure the vehicle was equipped to meet my needs, and he spent time making sure I was happy with what I was buying. He made sure to go over all the features of my new car and answer any questions I might have about the car. I would recommend Troncalli Subaru and Subaru Bob to anyone looking to buy a Subaru. Thanks for a great buying experience. More

GREAT PLACE TO BUY A SUBARU My sales contact was Stephanie Culver, a wonderful person to work with. Stephanie worked hard to get all the information I ask for and more. Stephan My sales contact was Stephanie Culver, a wonderful person to work with. Stephanie worked hard to get all the information I ask for and more. Stephanie was courteous and just great to work with to get me a good price with no bull. We would (will) buy from her again. Highly recommend for all your automotive needs. Ronnie More

Regular maintenance visit Scheduled my appointment for maintenance online. which is very easy convenient, and was able to get my car in a bit early. Everything was done well an Scheduled my appointment for maintenance online. which is very easy convenient, and was able to get my car in a bit early. Everything was done well and within enough time for the staff to wash my car! Troncalli is the best dealership, for sales and service, I have ever dealt with. More

Good car buying experience This was our first time buying from Troncalli and first time Subaru owners. Casey did a great job explaining the many details of our new Forester. This was our first time buying from Troncalli and first time Subaru owners. Casey did a great job explaining the many details of our new Forester. More

Excellent Service The service department is excellent. Fast and efficient and friendly. They take the time to explain what had been done to your vehicle. The car wa The service department is excellent. Fast and efficient and friendly. They take the time to explain what had been done to your vehicle. The car wash is a nice bonus! More

Good Experience Casey was courteous and forthright, no games. He made it easy to buy and even synced my phone to the car before we left the dealership. I would recomm Casey was courteous and forthright, no games. He made it easy to buy and even synced my phone to the car before we left the dealership. I would recommend the dealership and Casey without hesitation. More

Excellent customer service I was on the market for a 2016 Subaru WRX and emailed over a dozen dealerships for quotes. Stephanie Culver was the most responsive, straightforward, I was on the market for a 2016 Subaru WRX and emailed over a dozen dealerships for quotes. Stephanie Culver was the most responsive, straightforward, and caring person I had the pleasure of working with while searching for my WRX. Unlike other dealerships, Troncalli did not bombard my inbox with spam on a regular basis or call me daily. Instead, Stephanie quickly figured out what exactly I was looking for (trim/options) and was readily available to answer my questions about what Troncalli had in stock and what my options were for getting the exact car I was looking for. In addition to her great customer service, she and Troncalli offered very competitive pricing and were willing to match the best offers I received from other dealers. If you're in the Georgia area (or within a few hours' drive of Atlanta), I strongly recommend reaching out to Stephanie at Troncalli Subaru. I will certainly be in contact with Troncalli when I purchase my next Subaru. More

Troncalli Does It Again! After buying my 2015 Outback (see previous review), I needed a used car for my son. Once again, Troncalli, specifically Stephanie Culver, came thru! After buying my 2015 Outback (see previous review), I needed a used car for my son. Once again, Troncalli, specifically Stephanie Culver, came thru! Mike Lubanski really pressed the banks to get me a better rate on financing, which he did. I was in and out in under 2 hours. In addition, I have had 2 complimentary services on the Outback since December and Tim Brown is a true professional. If you prefer hassles, broken promises, and aggravation, go somewhere else. If you want an excellent car buying experience, Troncalli is the dealer to go to! More