Troncalli Subaru

I purchased a new Subaru Outback in July. The decision was between a Mazda CX-5 and a Subaru Outback. Although the decision seems simple now, at the time it wasn't. It came down to 2 things - the knowle was between a Mazda CX-5 and a Subaru Outback. Although the decision seems simple now, at the time it wasn't. It came down to 2 things - the knowledge of Subaru in general and all the Subaru models Chris Wright had and the experience at the dealership. My wife had leased a Mazda CX-9 a few months back and, although the purchasing experience was OK, the knowledge of the employee was minimal and the financial experience was a nightmare. We had to go back and forth to the dealership 6 times because they couldn't get the paperwork right. The experience at the Troncalli Subaru dealership was great! Chris Wright was very helpful, knowledgeable and supportive. He thoroughly explained the details of the Outback (and Impreza) to us and even the background of Subaru. They even helped with and supported our 3 and 6 year old boys running around the place! The financial process was easy and we had zero return visits for missed paperwork! Overall I would highly recommend a Subaru (my wife is thinking of getting one too!) and would highly recommend purchasing it from Troncali Subaru! More

Buying my new 2013 Subaru Outback from Troncalli was a breeze. I was contacted by Eric Kosa soon after I filled up my internet application at cars.com, and it was great working with him. I felt that my ca breeze. I was contacted by Eric Kosa soon after I filled up my internet application at cars.com, and it was great working with him. I felt that my car buying needs were taken care of at each step. The communication was excellent, but not excessive. I never felt pressurized in any way, and had all my questions answered patiently. The pricing was reasonable as well compared to another dealership that I visited (which was closer to where I lived). I greatly recommend Troncalli Subaru for anyone considering to buy a Subaru in the Atlanta area. More

This was my third new Subaru, and the first I purchased at troncalli. They were very friendly and helped me get a great deal. I look forward to working with them again when my wife's Outback comes off leas at troncalli. They were very friendly and helped me get a great deal. I look forward to working with them again when my wife's Outback comes off lease in June. Service has been excellent on all 3 Subaru. More

Sales experience on the purchase of a new 2012 Subaru Outback exceeded all expectations. Was welcomed back to the dealership (like a long lost relative, returning home) by both Bob Cichocki and Tom Mart Outback exceeded all expectations. Was welcomed back to the dealership (like a long lost relative, returning home) by both Bob Cichocki and Tom Martin. Before leaving on Saturday (after my test drive) Bob advised that Conrad wanted to see me and say hello. My return on Monday was to purchase a new Subaru. I had decided over the weekend, I wanted to test a different model, to make sure that I was purchasing what would do best for my long term use. This additional test drive was quickly arranged. We returned to the dealership for a quick, efficient painless closing on the purchase of our new Subaru Outback. Even Conrad Macarthur, came thru from Service to his his congratulations on the purchase of a new Subaru. The only question, I could possibly have, is why doesn't everyone treat their customers (or as they are called at Troncalli, their guests) as the dream team at Troncalli Subaru does? Many thanks once again for the outstanding experience ! More

I was initally contacted by Eric Kosa and later by Tom Martin in regards to a new Subaru Outback by email. Eventually, we settled on a reasonable price online and I went to the dealership on a Saturday a Martin in regards to a new Subaru Outback by email. Eventually, we settled on a reasonable price online and I went to the dealership on a Saturday and concluded my deal. Eric Kosa and Tom Martin and all of the staff were friendly and helpful and it wasn't the typical unpleasant in your face pressure you feel at other dealerships. Eric spent a lot of time with me going through the car and answering all of my questions. I felt like I got a good deal on a great car and definitly would do business with them again. I have had prior experience with their service department with my old Subaru and really enjoyed working with Bill who is an excellent mechanic. More

I have been a Troncalli customer for over 20 years and have always been satisfied with their excellent sales and service. Their employees are honest, efficient, curteous and professional. I'm now on my have always been satisfied with their excellent sales and service. Their employees are honest, efficient, curteous and professional. I'm now on my second Subaru Outback and always feel confident in all the work done on my automobile and know it's safe to take on any trip with my family. If my car needs to be fixed, they fix it. If it does not need to be fixed, they tell me the truth. What more could anyone ask. Sincerely, Gene Alderman Cummig, Ga. More

Chris Wright was a fantastic person to deal with. Great conversations, extremely helpful, I couldn't be happier with my new BRZ! Chris and the rest of the staff at Troncalli are absolutely the BEST! Anyo conversations, extremely helpful, I couldn't be happier with my new BRZ! Chris and the rest of the staff at Troncalli are absolutely the BEST! Anyone looking to buy a Subaru or specifically a Subaru Sports Car, Chris Wright is by far the perfect sales consultant for you! Thanks again Chris and everyone at Troncalli for making my buying experience the best I've ever had! More

I originally was shopping on-line to purchase the I originally was shopping on-line to purchase the Outback. I new what I wanted in the car and price was a major factor. Eric Kosa responded almost i I originally was shopping on-line to purchase the Outback. I new what I wanted in the car and price was a major factor. Eric Kosa responded almost immediately in spite of it being late in the day. He made me a great offer. We talked the next day and made the appointment for Saturday to make the purchase. I applied for the financing on-line that same evening. By doing so Mike Lubanski had all of my paperwork ready when I arrived. The showroom was clean and comfortable. Everyone was very pleasent to work and talk with. The whole process took less than two hours including a tour of the the building and to meet the people I will be dealing with for service. This is our 5th Subaru in about 14 years. Subaru is definitely not the least expensive car out there. The price is reflective of the safety, comfort, standard features, options and the company behind them. More

My persuit of the best AWD system available led me to Subaru and Bob Cichocki (Subaru Bob) the very best Sales Person I have ever encountered. I informed him up-front that I was researching and not ready Subaru and Bob Cichocki (Subaru Bob) the very best Sales Person I have ever encountered. I informed him up-front that I was researching and not ready to purchase but when I was ready I would purchase from him because of his patience/expertise and no preasure tactic of sale. Bob patiently took my wife and myself on numerous test drives explaining every aspect of Subaru and Troncalli Subaru including introductions to Tim Martin (sales Mgr) and Conrad Macarthur (Serv. Mgr) After nearly two months of research I returned to Subaru Bob and ordered our Subaru, a 2012 Outback Limited taking delivery In Dec. 2012. Recently my wife and I drove to Wisconsin and experienced a slight malfunction as the (Check Engine Light) came on, we called the service dept.and Tom Martin quited our fears and took the time to locate the nearest Subaru dealer in Madison Wisconsin with phone numbers and directions. The problem was quickly located/serviced and corrected, (Loose Gas Cap) and we were on our way. I have to ad the fact that Iam 78 years old and have purchased a number of automobiles during my lifetime and I have never experienced the pleasures of the car buying experience given that Troncalli Subaru, Subaru Bob, Tom Martin, Conrad Macarthur and the entire staff of this dealership, including Subaru manufacturing. Thank you Mr. Troncalli and your entire staff. More