Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
55 Reviews of Troncalli Subaru - Service Center
Sort by
September 12, 2015
Perfect Service! Troncalli Subaru service department is as good as their sales department. My service advisor, Tim is always polite, honest, professional and efficient Troncalli Subaru service department is as good as their sales department. My service advisor, Tim is always polite, honest, professional and efficient. He keeps you informed and updated. More
by smxi
Employees Worked With
Michael Stewart
Helpful August 31, 2015
Regular maintenance visit Scheduled my appointment for maintenance online. which is very easy convenient, and was able to get my car in a bit early. Everything was done well an Scheduled my appointment for maintenance online. which is very easy convenient, and was able to get my car in a bit early. Everything was done well and within enough time for the staff to wash my car! Troncalli is the best dealership, for sales and service, I have ever dealt with. More
by BruceH
Employees Worked With
Bobbi Patterson, Michael Stewart
August 29, 2015
Excellent Service The service department is excellent. Fast and efficient and friendly. They take the time to explain what had been done to your vehicle. The car wa The service department is excellent. Fast and efficient and friendly. They take the time to explain what had been done to your vehicle. The car wash is a nice bonus! More
by mar
Employees Worked With
George , Michael Stewart
July 28, 2015
Excellet Service! Troncalli's service is top notch! Every service visit I have had has exceeded my expectations. Their staff is very friendly, they complete the servi Troncalli's service is top notch! Every service visit I have had has exceeded my expectations. Their staff is very friendly, they complete the service in a timely manner, they never push you to do items that are "questionable", and they top it off with a free car wash. More
by MRMagicFan
Employees Worked With
Not sure of employee that handled my service
June 09, 2015
GREAT SERVICE Love Troncalli! It's always easy to get a reservation for service and the staff is very friendly. Free coffie and snacks, clean bathrooms - all aro Love Troncalli! It's always easy to get a reservation for service and the staff is very friendly. Free coffie and snacks, clean bathrooms - all around good experience. More
by donkey200
Employees Worked With
Bob "Subaru Bob" Cichocki, Michael Stewart
May 24, 2015
Excellent service! Very happy with my first service appointment for my new 2015 Subaru Legacy which I also purchased there. I would recommend this dealership for the pur Very happy with my first service appointment for my new 2015 Subaru Legacy which I also purchased there. I would recommend this dealership for the purchase of the best rated car in it's class as well as the friendliness and no-pressure sales people. More
by Caroline Brown
Employees Worked With
Michael Stewart
February 16, 2015
45,000 Service On a Monday, I scheduled my 2013 Subaru Forester for a 45K service for Friday. When I arrived, they were unable to find my reservation in their compu On a Monday, I scheduled my 2013 Subaru Forester for a 45K service for Friday. When I arrived, they were unable to find my reservation in their computer system, although I had received a confirmation email. No problem. Tim was very accommodating and took my information and keys. When I returned at 5 pm, the car was ready with all that a 45K service entails. I only know this because it said so on the service ticket. I wish they would break down exactly what they have done, such as changing the cabin filter, checking the various fluids and functions that the service recommends. Also, there is supposed to be a complimentary wash, which mine did not get. I still am pleased with the dealership and the friendly atmosphere of everyone there. My complaints are trivial and the car has run great since I purchased it, some 2 years ago. More
by ryoung1701
Employees Worked With
Bobbi Patterson, Michael Stewart
November 18, 2014
fast and efficent and quality service Had a service completed on my 2014 outback and was greeted promptly. Was asked about any problems I might have concerns. They completed my service an Had a service completed on my 2014 outback and was greeted promptly. Was asked about any problems I might have concerns. They completed my service and addressed my questions, and did so in a reasonable amount of time and at a reasonable price. I will return and continue to recommend this dealership for both sales and service. More
by sandy s
Employees Worked With
Bob "Subaru Bob" Cichocki, Conrad Macarthur, Michael Stewart
June 23, 2014
Good luck getting your car back This Saturday, I left my car at Troncalli Subaru for an oil change. I noticed that on the door it said that on Saturdays the service department is ope This Saturday, I left my car at Troncalli Subaru for an oil change. I noticed that on the door it said that on Saturdays the service department is open until 6. I got there to pick up my car at 4:25. THE SERVICE DEPARTMENT WAS CLOSED. I walked over to the sales department and the sales manager said that the people of the service department left at 4. The sales manager walked us back to the service department. I pointed to the sign on the door that said the service department was open until 6 on Saturdays. He seemed surprised. The service manager looked around for the paperwork for my car but couldn't find it. He walked away to ask someone. While I was waiting, I noticed my paperwork sitting in the rear of the service reception area. I brought it to the service manager who spent about another ten minutes trying to find my car and then get it out of the locked lot. When I got my car there, I pre-paid for oil changes. I will be back because of that, but I will wait while the work the work the next time. More
by MarkGrand
Employees Worked With
Don't Remember
May 27, 2014
15K Service Conrad is fantastic. The entire service department is always excellent to work with, though. He had my car in and out of the service center in about a Conrad is fantastic. The entire service department is always excellent to work with, though. He had my car in and out of the service center in about an hour. While waiting, I enjoyed free coffee, water, and a bit of television. :o) More
by marcusoh
Employees Worked With
Marcus Oh, Conrad Macarthur
