Tropical Ford

Vitalie is awesome! We worked with Vitalie a couple of years ago when my husband leased a car and were impressed with how friendly and personable he was. When it came ti We worked with Vitalie a couple of years ago when my husband leased a car and were impressed with how friendly and personable he was. When it came time to purchase a car for our son, why would we go to anyone other than Vitali. He listens to customers and Eli era what they want! Thanks Vitalie!!😊 More

good service without appointment Overall the experience was good. I am disappointed that an invoice of $ 265.67 does not warrant a car wash, however. The car was there for 8.5 hours Overall the experience was good. I am disappointed that an invoice of $ 265.67 does not warrant a car wash, however. The car was there for 8.5 hours, so lack of time was not a factor. Perhaps a car wash is never performed gratis on service calls, or perhaps not applicable to this caliber vehicle, I wonder. I would like to know for the future. More

Radio Repair This problem radio is a known defect the cost is as much as a new radio. I was advises that after market would be cheaper. If this is the best that Fo This problem radio is a known defect the cost is as much as a new radio. I was advises that after market would be cheaper. If this is the best that Ford can do this will be the end of buying a new Ford. This is the second new vehicle . Employees has nothing to do with the Radio Ford has let me down. More

Quick . I went to another dealer to get services and they took 3 hrs. to start the job, that's why I ask them how long will take and the guy told me one and . I went to another dealer to get services and they took 3 hrs. to start the job, that's why I ask them how long will take and the guy told me one and half to two hours.They took lest time that they told me, was lest than 2 hrs. wait More

Awesome !! Everyone there was super awesome !! I spoke with Russell on the phone and was very upset how my day was going with having lost my car key!! He was ver Everyone there was super awesome !! I spoke with Russell on the phone and was very upset how my day was going with having lost my car key!! He was very nice and when I got to the dealer his boss which I didn’t catch his name was very caring and understanding of my situation an my day much better !! Thank you guys !!! More

excellent service The experience was excellent, very good, quite fast service and waiting for the closing of the contract. Your seller, Mr. Jean Michael did everything The experience was excellent, very good, quite fast service and waiting for the closing of the contract. Your seller, Mr. Jean Michael did everything possible to please us and get the car that suited our needs. He ran the extra mile and we got an impression of his services above the estimated one. excellent seller. I'm gratefull of the services and he's kindness. More

Oil change and tire repair Took a long time but job was completed and price was great. Received a free oil change and used points to pay for tire repair. Took a long time but job was completed and price was great. Received a free oil change and used points to pay for tire repair. More

Great Customer Service I went in for my normal oil change and some minor break work. I asked a pricing question regarding a tech update for my truck and the answer I was rec I went in for my normal oil change and some minor break work. I asked a pricing question regarding a tech update for my truck and the answer I was received went above and beyond. They could have simply given me a price however Brian, the service director took the time to research the information in detail, take me to a vehicle so I could see the update in action and then did more research while I waited for my oil change and break job. When Brian returned with the funds if his research he was able to give me step by step instructions on how I could to the tech update myself guving me the option to avoid the fee charged by the dealer. I would rather do business with people I trust, Brian earned my trust and respect in how he dealt with me and how I observed he worked with his staff. Time Well Spent! More

2018 Ford F-250 power stroke Very nice people didn’t try to push me into anything probably the best and easy truck iv ever bought. I’m from out of town so I was worried how it was Very nice people didn’t try to push me into anything probably the best and easy truck iv ever bought. I’m from out of town so I was worried how it was gonna work to buy out of state they took care of everything More

Happy experience at Tropical Ford We visited Tropical Ford dealership hoping to purchase a vehicle. As we entered the front door we were greeted with a smile by the receptionist. We visited Tropical Ford dealership hoping to purchase a vehicle. As we entered the front door we were greeted with a smile by the receptionist. We gave her the reason for our visit and she immediately called a salesman to help us. We met Jason Sholes who was very nice also. He took time to listen to what type of vehicle we were in search of and took us to see what was available. After looking and listening as he shared his knowledge of the vehicles we were able to make a selection. What a great experience. We felt good about our experience because we didn't have to spend countless hours having to wait around for service. More