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Tropical Ford
Orlando, FL
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams
Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you.
Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,650 reviews
August 11, 2018
Excellent Front desk was very nice and respectful. The service was provided fast and my car was in perfect condition. I asked for a car wash and the person in t Front desk was very nice and respectful. The service was provided fast and my car was in perfect condition. I asked for a car wash and the person in the front desk provided without hesitation, different from Jarrett Ford, that they charge you for that service. Thanks. More
by JORGEBAEZ49
Verified CustomerEmployees Worked With
Unfortunately Unknown the neme of the person in the front desk. Fast and good service. I went Friday 8/10 @ 8pm.
August 11, 2018
Never quick I've been taking my car here for sometime, and while I've come to expect the visits to take more than 3 hours (even for an oil change), this one was I've been taking my car here for sometime, and while I've come to expect the visits to take more than 3 hours (even for an oil change), this one was ridiculous. They lost the paperwork for a diagnostic service that had happened a week previously, so it took even longer for the service needed to be finished. Only decent thing about this place is the cast member discount. More
by SKINGSEED
Employees Worked With
August 11, 2018
Tire inflation light on It was a good experience at Tropical Ford, they took care of my needs quickly and efficientl, I was impressed. Thank you for all you do. It was a good experience at Tropical Ford, they took care of my needs quickly and efficientl, I was impressed. Thank you for all you do. More
by STEVECONLEY67
Employees Worked With
August 09, 2018
Window repair Bryan called to let us know the part was in so we wouldn't have to make a trip without it being there. So that morning my husband took the car in Bryan called to let us know the part was in so we wouldn't have to make a trip without it being there. So that morning my husband took the car in and the job was completed quite quickly. He was home before lunch and now we have all brand new working windows. Great job! More
by JOHNB
August 09, 2018
Auto Butler Brought my F150 in for it's 6 month Auto Butler treatment. The coating they apply is great, at the 6 month point the paint finish still beads up like Brought my F150 in for it's 6 month Auto Butler treatment. The coating they apply is great, at the 6 month point the paint finish still beads up like a vehicle that had just been waxed. When they bring the truck out it looks showroom new inside and out.I waited for my truck and the job was done in the time estimated. I've been comiing to Tropical Ford for years for buying vehicles and for service and will continue to do so as long as you continue to operate as you do. The only downer was hearing that David, a service advisor that I dealt with for several years, is no longer with you. He did his job well. More
by TADSPOLE
Employees Worked With
August 09, 2018
LACK OF CUSTOMER CARE I took my car for a couple of problems: rear view camera wasn’t working properly, air filter needed to be changed and pulsaiting breaking. Dominic was I took my car for a couple of problems: rear view camera wasn’t working properly, air filter needed to be changed and pulsaiting breaking. Dominic was the person who opened the ticket service for my car. That was a Thursday. On Friday I didn’t know about the status of my car. I called and was transferred to Dominic who for some reason unknown to me did not pick up the call. I left a message requesting a call back with some info. about the status of my car. It did not happen. Saturday morning, I called back and the lady who answered the called put me on hold after I explained to her the situation. After waiting, she came back on the phone to let me know she didn’t have information on my car’s status and that the advisor was off. I told her I would go there to personally request information on my car. I had the pleasure to meet the service manager who was very professional, knowledgeable of the situation and reassuring. He informed me he was aware that I have made that call and the fact that Dominic did not return my call. While in the “back” where they were working on my car, he made another phone call to Dominic while I was talking to the technician who was now working on my car. I had to wait until next Tuesday to get my car since the technician who worked the camera problems was only available Tuesday and Thursday. More
by catahuanco
Employees Worked With
Dominic Wolfer
August 09, 2018
Excellent service This was the fastest best experience I’ve had buying a car, the staff is very polite, and made our experience so much fun, I would recommend Tropical This was the fastest best experience I’ve had buying a car, the staff is very polite, and made our experience so much fun, I would recommend Tropical Ford to anybody who wants a great experience buying a car !! More
by MARINADIAZ28
Employees Worked With
Jonathan Mella, Jonathan Gonzalez
August 08, 2018
Great customer service Took car in for oil change and they checked my car and found my rear brakes needed replacing. They were able to replace while I was there in a short Took car in for oil change and they checked my car and found my rear brakes needed replacing. They were able to replace while I was there in a short time. The only downside is the amount of time for a oil change in the Quick Lane. At previous dealerships Quick Lane was usually no more than 30-45 minutes. The oil change was 1 1/2 hours and additional 40 minutes for rear brakes. More
by CZRED
Employees Worked With
Carlos Sheppard
August 08, 2018
Done right and on time Busy location but they did a great job and got my car back to me when promised. Hector who has been at this location for a long time knows you by name Busy location but they did a great job and got my car back to me when promised. Hector who has been at this location for a long time knows you by name and reviews the report with you. Always great to see Hector there Thanks. More
by V.DIGIROLAMO
August 08, 2018
Great service & Mr.Juan Santiago very helpful Fantastic service & Personal my experience for almost 30yrs has good with Ford. I'll like to express my thanks to Mr. Juan Santiago for all the help & Fantastic service & Personal my experience for almost 30yrs has good with Ford. I'll like to express my thanks to Mr. Juan Santiago for all the help & experience of exploration with my car More
by Ramon420
Employees Worked With
Other Employees :
Jonathan Gonzalez, Jason Sholes, Juan Santiago, Bob Franklin
