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Tropical Ford
Orlando, FL
1,648 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams
Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you.
Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,648 reviews
April 17, 2016
New lease Jonathan previously was my salesman for my 2013 Ford Fusion. Helping me every step of the way. Now as head of the finance department he was able to sw Jonathan previously was my salesman for my 2013 Ford Fusion. Helping me every step of the way. Now as head of the finance department he was able to swiftly help me get into my new 2016 fusion. He shows true compassion and empathy not only for his job but his customer. He treated me with honesty and respect every step and made it feel as stressful as possible. I'm forever a loyal customer and proud since 2006! I highly recommend Jonathan and Tropical Ford! More
by Jmasem1
Employees Worked With
Devon Bignall, Jonathan Mella
Helpful April 06, 2016
Do not use service department Lack of communication, estimates changes higher not lower ,Turn around time ridiculous Doubtful truthfulness. Hope van is repaired correctly.I would Lack of communication, estimates changes higher not lower ,Turn around time ridiculous Doubtful truthfulness. Hope van is repaired correctly.I would highly recommend to take your automobile to be serviced some where else Total cost 5849.44. More
by James1959
Employees Worked With
Service, receptionist , cashier , service tech
March 23, 2016
Patient and helpful- ask for Mark Roeseman I worked with Mark Roeseman to purchase a Pre - Owned vehicle. He was patient - even when I asked him tons of questions and looked at several differen I worked with Mark Roeseman to purchase a Pre - Owned vehicle. He was patient - even when I asked him tons of questions and looked at several different vehicles. He really attended to the details - ensuring that when we left the lot the car was all setup and ready to go. Thanks, Mark! More
by Jessica
March 22, 2016
Great car buying experience Although I had not planned to buy a car, after two hours I came out an had bought a car. The sales representative Mr Vitalie Munteanu was very knowled Although I had not planned to buy a car, after two hours I came out an had bought a car. The sales representative Mr Vitalie Munteanu was very knowledgeable and never pushy. I could tell that he knew what he was talking of and he was able to explain every single Feature that the car was equipped with. I can recommend this dealership very much and I am very happy with my new (pre-owned) car! More
by micky16
Employees Worked With
Vitalie Munteanu, Charles Martin, Jonathan Mella
February 23, 2016
2016 Ford F150 Stop by Tropical Ford on my way home,met Devon Bignall who was very knowledgeable about his truck and gave me good demo plus test drive.Few days after Stop by Tropical Ford on my way home,met Devon Bignall who was very knowledgeable about his truck and gave me good demo plus test drive.Few days after I came back and purchased.Great job guys More
by JERRY 2016 f150
January 23, 2016
Great service great price. We knew what we wanted before we came in,as our salesperson over the years already picked out the exact car for us.Great job again Devon. We knew what we wanted before we came in,as our salesperson over the years already picked out the exact car for us.Great job again Devon. More
by Tropical experience.
Employees Worked With
Devon Bignall
January 23, 2016
Went above and beyond! I had such an amazing experience at Tropical Ford. My salesman Vitalie went above and beyond to make sure my goals were met when buying my F150. Vital I had such an amazing experience at Tropical Ford. My salesman Vitalie went above and beyond to make sure my goals were met when buying my F150. Vitalie was such a pleasure to work with and he even drove to my house to deliver my new truck. The process of buying the vehicle was simple, quick, and most importantly I felt like Vitalie was on my side and working for my best interest. Awesome job Vitalie, you have truly earned a customer for life!! More
by DJames
Employees Worked With
Vitalie Munteanu
January 16, 2016
Excellent car salesman I had a great shopping experience at Tropical Ford. I was well attended by Saleman Mark Matadin and he listen what I wanted and pick the right vehicle I had a great shopping experience at Tropical Ford. I was well attended by Saleman Mark Matadin and he listen what I wanted and pick the right vehicle for me to purchase based on my budget. Excellent service. More
by BWoodruff
Employees Worked With
Mark Matadin
December 25, 2015
Jay Logue - Excellent sales person I brought my 2009 Ford Escape to Tropical Ford with mechanical problems. After hearing the price to fix I decided to purchase a new car. Jay Logue w I brought my 2009 Ford Escape to Tropical Ford with mechanical problems. After hearing the price to fix I decided to purchase a new car. Jay Logue was my salesperson and he was excellent. I normally buy all my Fords at Mullinax Ford but Tropical is much closer to my work and home so I decided to give it a try. Jay was very helpful in getting me the car that I wanted. He listened and went out to recently received inventory and found me a 2016 Escape. He was professional and very informed about the Ford product. I received a good offer for my trade in and he worked hard to get me more money in rebates and for my car. When I picked up my car the next day it was fueled and washed and he is even looking for a front bracket for my Escape. He went over everything about the car including setting up my Sync. I would highly recommend him for anyone looking for a new Ford. More
by phillygirl8
Employees Worked With
Jay Logue
December 22, 2015
The Ford experience. Tropical ford is our local community dealership for many years.Devon and Jack have provided great services to our family over the years.we knew what w Tropical ford is our local community dealership for many years.Devon and Jack have provided great services to our family over the years.we knew what we wanted and with our discounted price from ford buying is always easy..The free oil change for life is a plus..happy holidays Tropical Ford..we are very happy and overly satisfied with our purchase. More
by Tropical experience.
