Tropical Ford

The Ford experience. Tropical ford is our local community dealership for many years.Devon and Jack have provided great services to our family over the years.we knew what w Tropical ford is our local community dealership for many years.Devon and Jack have provided great services to our family over the years.we knew what we wanted and with our discounted price from ford buying is always easy..The free oil change for life is a plus..happy holidays Tropical Ford..we are very happy and overly satisfied with our purchase. More

Received excellent service from everyone at Tropical Ford. We visited Tropical Ford today and our experience was very positive. Our sales person was Vitalie Munteanu who was very helpful. He took his time and We visited Tropical Ford today and our experience was very positive. Our sales person was Vitalie Munteanu who was very helpful. He took his time and explain every aspect of the Ford Escape. He was very polite and always willing to find the answers for us. Our intent was just to have a look at the vehicles. Vitalie was not a pushy salesman. He was very courteous and genuinely concern making happy and satisfied. Because of the way he treated us we ended up purchasing a vehicle. The manager Jack and the finance person Jonathan were both very personable and professional. The process was very smooth and it was a pleasure working with everyone. This is our first purchase at Tropical Ford and definitely recommend this dealership to anyone considering purchasing a Ford vehicle. More

Great price. Knowledgeable sales person. I just bought my brand new Ford F-150. The sales person (Mark Matadin) was extremely knowledgeable and not pushy at all. He got me the exact vehicle I I just bought my brand new Ford F-150. The sales person (Mark Matadin) was extremely knowledgeable and not pushy at all. He got me the exact vehicle I wanted for a great price. Just in time for the Holidays. Thank you Mark and thank you Tropical Ford. You have a customer for life. More

Awesome experience!!! My sales man Mr. David fletcher provided me with all the information necessary to make an informed decision. He was completely honest and truthful th My sales man Mr. David fletcher provided me with all the information necessary to make an informed decision. He was completely honest and truthful thru out the entire sales process. I recommend David to anybody who wants to buy a vehicle, he has changed the way I look at car sales man!! David is AWESOME!!! More

Waited Three Hours After Committing to Buy an Escape My Mother and I went here to test drive the Ford Escape on black Friday, She loved it and said she wanted the car. From that moment on we waited appro My Mother and I went here to test drive the Ford Escape on black Friday, She loved it and said she wanted the car. From that moment on we waited approximately two and a half hours to sit down and process the financial part of it. Everyone apologized and said they were shorthanded, no one was doing anything about it. Not our problem, well it was now. After finally completing all of the finance paper work, in which one of their quote matrixes that breaks down the possible interest rates and payments etc., disappeared, VERY unprofessional and no one could find the mysterious paper that quoted us at a lower interest rate and we were stuck with a high interest rate despite having great credit, UNPROFESSIONAL. Regardless, after all that they said it would be ANOTHER HOUR until our car would be out of detailing. Unacceptable! we said we would take the car around 2:30 PM it was now almost 7 PM and they wanted us to wait another hour...I don't think so! We were clearly upset and even though our sales guy (MJ) and other Sales people asked if we were ok and simply apologized and blamed ALL of the issues on someone else , NO ONE DID ANYTHING ABOUT IT. Extremely poor management and I will never recommend this place to anyone for a car buying experience. Great vehicle & maintenance plan, nice and genuine sales person (MJ) but overall HORRIBLE EXPERIENCE. -The fireman and his Mom. More

New Car Went to Tropical Ford and purchased my second Ford Escape within Two years. Devon Bignall was very helpful and made my buying experience a smoothe and Went to Tropical Ford and purchased my second Ford Escape within Two years. Devon Bignall was very helpful and made my buying experience a smoothe and easy process. I will always keep coming back to tropical ford. More

Be back I went to tropical ford as my first stop when i was searching for cars they helped me but also respected the fact that I wanted to visit other dealer I went to tropical ford as my first stop when i was searching for cars they helped me but also respected the fact that I wanted to visit other dealers. And guess what I returned and bought my car from them Diana Cruet was my sales person and she was just great . I would return any day. Plus I have lifetime oil changes so I'll be around. Thanks Tropical Ford and Diana Cruet More

Absolutely best car salesman in Orlando I have dealt with several car dealerships throughout Orlando and Kissimmee and I keep going back to Tropical Ford. Out of the salesmen I have dealt wi I have dealt with several car dealerships throughout Orlando and Kissimmee and I keep going back to Tropical Ford. Out of the salesmen I have dealt with, no one is better than Devon. He's a hardworking and sincere family man who worked with me to get me into my dream 2015 Escape. We tried out several cars and he never once was pushy or salesy. We talked and laughed. This guy is the real deal and Gary in Finance really worked with me. I feel like I'm family when I'm there and the free oil changes for life really helped!! More

Amazing I usually hate going to shop for cars because I feel pressured and that they are only looking out to make themselves money, but I dealt with a nice gu I usually hate going to shop for cars because I feel pressured and that they are only looking out to make themselves money, but I dealt with a nice guy names David Fletcher and he really listened to what i was looking for, my budget and helped me find a car that was right for me and my family.. I recommend him to anyone looking to buy a car. More

Worst Experience in my Life in buying a used car! On June 2015 I purchased for my 1st time a used car "As it" from Tropical Ford Orlando. I felt pressure from Sales I ended up purchasing a used car th On June 2015 I purchased for my 1st time a used car "As it" from Tropical Ford Orlando. I felt pressure from Sales I ended up purchasing a used car the same day I stopped by, they took my previous car licence plate and didn't want it to give it back to me. The car I purchased had the windshield LOSE AND ENGINE problems, they were very nasty in trying to help me they said "as it" and they were not in any obligation to help me. They did not provide me with a legal safety inspection in the car a purchased. In my opinion I would not recommend doing business with that dealership. More