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Tropical Ford

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
1,649 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,649 reviews

July 29, 2020

I bought 4 new tires, had an alignment and I got a oil change here and the service team went ABOVE and BEYOND They even filled my transmission fluid for me at no additional charge 🥰😍! Thank You so much More

by MIRANDANICOLEMONTGOMERY
Recommend Dealer
Yes
Employees Worked With
Donny
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Aug 07, 2020 -

Tropical Ford responded

Thank you for sharing, Miranda! We're happy to hear that our staff was so accommodating and helpful during your recent service visit. Please let us know how we can continue to help with your car and service needs! We look forward to seeing you again soon!

Aug 07, 2020 -

Tropical Ford responded

Thank you for the glowing review, Miranda! We unconditionally guarantee our service and strive to exceed your expectations on every visit. We appreciate you trusting your vehicle with us to get the best quality service. Please let us know how we can continue to help with your car and service needs!

Helpful
July 28, 2020

The customer service I received at Tropical Ford in Orlando was top notch! Friendly and knowledgeable staff and a quick repair, what more could I ask! More

by marianne.harris
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
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Jul 29, 2020 -

Tropical Ford responded

That's great. Thank you, Marianne, for taking the time to provide this valued feedback. That's awesome that the service you received was top notch and we hope to see you again so we can continue to provide this five-star service. Thank you again and we hope to see you again.

Helpful
July 25, 2020

Tropical Ford has always taken care of me and my family. Always going above and beyond to make our experience as best as possible Elsie is the best! More

by RPERMAUL3
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Langenderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2020 -

Tropical Ford responded

Elsie is absolutely awesome! And we are so glad you feel the same. Thank you for sharing this awesome feedback on Elsie and Tropical Ford. Also, thank you for being a returning customer of Tropical Ford. We really appreciate your loyalty and business. Thank you. Also, we'll be sure to share this feedback with Elsie and Bryan. Please feel free to reach out to our offices at any time.

Helpful
July 25, 2020

Tony helped me get back on the road without stress. Would definitely recommend! Great customer service and helpful knowledge about the issues of my car. More

by AMANDALYNNMATHIS0621
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
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Jul 29, 2020 -

Tropical Ford responded

Thank you, Amanda. We are so glad to hear Tony was able to get your vehicle squared away and we'll be sure to pass the feedback along to him. Thank you for this awesome feedback and recommendation. We are so glad our customer service was well accommodating and you were kept well informed on your vehicle. Thank you for choosing Tropical Ford and we hope to see you again.

Helpful
July 25, 2020

excellent attention and fast what I am looking for in a service. I will recommend them to everyone I know. You are the best. Thanks More

by FUCHOMASTER
Recommend Dealer
Yes
Employees Worked With
Gerson Bueno
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Jul 29, 2020 -

Tropical Ford responded

That's awesome! Thank you for this amazing review and for any recommendations. That's awesome that we are exactly what you are looking for in a service department and we will continue to strive to remain as so. Thank you for choosing Tropical Ford and we look forward to continuing to provide you with a five-star service upon your return.

Helpful
July 25, 2020

buen servicio y garantía , tiempo para la relación muy rápido , los recomiendo 100% , Santiago muy competente y amable , fue muy preciso a la hora de responder mis inquietudes More

by Robert
Recommend Dealer
Yes
Employees Worked With
Santiago Hernandez
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Jul 29, 2020 -

Tropical Ford responded

That's awesome Robert! Thank you for this amazing feedback on Santiago. We are so glad he provided service that was 100% recommendable. We'll be sure to pass this along to Santiago. Thank you for choosing Tropical Ford and we look forward to seeing you again.

Helpful
July 24, 2020

Definitely the place to bring your car for service I bought an used 2019 Explorer directly from an owner, and brought it to tropical ford for service. Tony was friendly and understood what I wanted don More

by ROLANDO.FIGARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando, Santiago Hernandez
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Jul 29, 2020 -

Tropical Ford responded

Congratulations on your new Ford Explorer and thank you for allowing Tony and Tropical Ford to service your vehicle. We are so glad Tony was able to get your vehicle exactly how you wanted it. We'll be sure to share these acknowledgments with Tony. Thank you for taking the time to provide this outstanding feedback on Tony and Tropical Ford. We really appreciate the support and kind words. Please feel free to reach out to our offices for any future services and questions at any time. Thank you again and enjoy your new SUV.

Helpful
July 23, 2020

Had a great experience, Tony at Tropical Ford in Orlando, Florida was very helpful and professional during the process. Thank you for providing this service and keeping your customers safe! More

by KSCHOCKLING
Recommend Dealer
Yes
Employees Worked With
Tony
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Jul 29, 2020 -

Tropical Ford responded

That's awesome and it was our pleasure to accommodate you during your visit. We are so glad to hear that Tony was helpful and professional during your visit. We'll be sure to share this amazing feedback with Tony. Thank you for choosing Tropical Ford and we hope to see you again.

Helpful
July 21, 2020

My air conditioning was broken, and Tony at Tropical Ford did an amazing job. He took the time to pin point what the issue was and fixed it efficiently. More

by CF.LAPENTA
Recommend Dealer
Yes
Employees Worked With
Anthony Ferrrando
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Jul 23, 2020 -

Tropical Ford responded

Thank you for your 5-star rating and shout out to Tony! We're glad to hear your air conditioning was fixed. We look forward to working with you again.

Helpful
July 21, 2020

Great service friendly personnel. In and out in 30 mins. with oil change and tire rotation. This is my second vehicle from Tropical Ford.....not a single complaint. Thanks!! More

by SAWTOOTH16
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
Other Employees : Steve Lucius
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Jul 23, 2020 -

Tropical Ford responded

Thank you for your 5-star rating! We appreciate your loyalty to Tropical Ford for both services and vehicle purchases. We look forward to working with you in the future.

Helpful
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