Tropical Ford

Great Never had a problem. the guys there are so helpful and any question I have they answer fast. I have been coming to ford for 30 years and will never ch Never had a problem. the guys there are so helpful and any question I have they answer fast. I have been coming to ford for 30 years and will never change..keep up the great work More

they kept their word with me . they are fine. everything was fine except for the prices. for a titanium fiesta 2018 ..the price i paid was a little too high. rather thsn that, they are fine. everything was fine except for the prices. for a titanium fiesta 2018 ..the price i paid was a little too high. rather thsn that, they are fine. More

Amazing People!! Everybody is excellent! Hector is a helpful person and try always keep comfortable in the waiting time :) !!!!!!!!!!!!!!!!!!!!! The cashier too show m Everybody is excellent! Hector is a helpful person and try always keep comfortable in the waiting time :) !!!!!!!!!!!!!!!!!!!!! The cashier too show me a smile and pretty good actitud:) I’m happy More

THANK YOU Tony Ferando really treated me professionally and with respect. I have a 2004 Mercury Grand Marquise and was nervous that the parts I needed for my wi Tony Ferando really treated me professionally and with respect. I have a 2004 Mercury Grand Marquise and was nervous that the parts I needed for my window were not available. He ensured me that he would do everything to make sure the window was fixed. He found the parts, got them within 2 days and my window was fixed. Also the window washer hoses were old and cracked. The hoses were discontinued but the team at Tropical Ford came through and actual made me hoses. They also helped me out with problems I was having with the hood sticking and not opening. They came through again. Thank you all for the great work you did. I will be back. Robin & Kevin Paradise Orlando, Florida More

New Edge This is the 2nd car I bought from Tropical. This experience was better than the first one. Good to see all the long time employees still there. Steve This is the 2nd car I bought from Tropical. This experience was better than the first one. Good to see all the long time employees still there. Steve, Jack and Jose made the process easy. More

Service took MUCH longer that I was told I went in for an oil change and tire rotation. The service advisor recommended a couple of other things to be done. I asked how long it would take. I went in for an oil change and tire rotation. The service advisor recommended a couple of other things to be done. I asked how long it would take. He told me 45 minutes (I had already been there for an hour). I agreed based on the 45 minutes. One hour and 45 minutes later he came by and said the car would be ready in 10 minutes. I asked about the original 45 minute estimate and he said, oh, the mechanic had another car he needed to work on first. Twenty minutes later, the car was finally ready. Overall I was there for over three hours for an oil change and tire rotation. I was not kept informed that there would be a delay and received no apology. I think I'll be poing elseware for service from now on. More

Vitalie is the best! This was my first experience with Tropical Ford. As soon as Vitalie started talking to us, I noticed he had a great sense of humor. Most sales reps ma This was my first experience with Tropical Ford. As soon as Vitalie started talking to us, I noticed he had a great sense of humor. Most sales reps make you feel like you HAVE to purchase and sometimes it may feel quite uncomfortable. We told Vitalie what we were looking for and he gave us exactly what we wanted. He helped us through the process and the way this man makes you feel like he truly appreciates you as a person is truly amazing! We got a great deal and we had a lot of options to choose from. We went in there just to start searching for a new truck (this was our first dealership that we started looking at) we did not plan on purchasing that day so we could see many options. I am the type of person that once I feel pressured, I just say "no" and prefer to go elsewhere. Not once did I feel pressured here and the financing process with Jose was top notch as well. I will definitely be coming back and referring others! Trust me, this place is worth the drive. I had a Ford dealership that I had a bad experience with that was 20 minutes from my home, and I drove 45 mins to Tropical Ford and I'm glad I did. More

Searvice Fast quick service at Fast Lane. Quiet place to wait. Good donuts. Ability to watch service on tv monitors. Quick efficient check out to pay bill. Fast quick service at Fast Lane. Quiet place to wait. Good donuts. Ability to watch service on tv monitors. Quick efficient check out to pay bill. More

Awesome experience Awesome service! Came in to just look at some cars, spoke with David and gave us a deal on a brand new car! Not only that but they even delivered the Awesome service! Came in to just look at some cars, spoke with David and gave us a deal on a brand new car! Not only that but they even delivered the vehicle to my home! Unheard of a dealership going above and beyond for there customer. Tropical Ford cares about the customer and I'm a customer for life. More

False alarm Service told me that my issue was a false alarm and tested everything out and it was fine. They told me to come get my car. No charge! Service told me that my issue was a false alarm and tested everything out and it was fine. They told me to come get my car. No charge! More