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Tropical Ford

Orlando, FL

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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

September 16, 2019

great job in a timely fashion As always, your service team did a great job in doing my routine Service, with a tire rotation and also informing me that i needed both front and rear More

by DRSMITH4432
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
Sep 17, 2019 -

Tropical Ford responded

Thank you so much for your excellent review! We are always happy to hear from our loyal long-time customers! We look forward to continuing to work with you in the future!

September 14, 2019

Superior Service Dealership service department has a great, honest staff. Always prompt, no unnecessary work is suggested. Quality workmanship, and vehicle is deliver More

by BILLWHITTAKER2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Tropical Ford responded

Thank you so much for he stunning review feedback, we really appreciate our input! Drive safe out there, we look forward to seeing you in the future.

September 13, 2019

Great Service on my 2014 Focus. I got there about 3:30 PM fully expecting that they would be booked up for the rest of the day and I would have to leave my car overnight. I was pleas More

by stancfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Sep 17, 2019 -

Tropical Ford responded

Thank you so much for taking the time to write us such a lovely review, we value your time and greatly appreciate your review feedback! Thank you!

September 10, 2019

Service on my Mustang Tropical Ford service department is the Best!!! Elsie is outstanding and the techs are awesome. Great service, attention to detail and prompt respons More

by sathergang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Priscilla
Sep 12, 2019 -

Tropical Ford responded

Thanks for the wonderful feedback and the awesome 5-star review! We’re thrilled to hear that you had such a knock-out experience with our parts and service department. Elsie is a great asset to our team and was more than happy to help! We truly appreciate your business and your continued loyalty. Let us know when you’re ready for your next service!

September 10, 2019

great job Everyone that I had contact with was very pleasant and answered all of my questions. You must be doing something right, this is the 3rd F150 that I bo More

by DRSMITH4432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
Sep 12, 2019 -

Tropical Ford responded

Thank you for the kind words and the excellent 5-star review! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. It’s customers like you that we enjoy seeing time and time again! Let us know if there is anything else you need!

September 08, 2019

they understand your need I sat down and told them what situation I had and they looked for ways to help me be satisfied. Thank you, Antonio Venezuelan countryman More

by BETSYDIAZF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2019

Awesome as usual i always have a great service from this dealer and would recommend Tropical Ford to anyone that needs service. they are always helpful and friendly. More

by LRS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2019 -

Tropical Ford responded

Thank you for the recommendation! We appreciate you coming in and look forward to working with you again on any future maintenance needs.

September 07, 2019

100 recommended The customer service is amazing and the deals are excellent, totally satisfied with my car. I recommend this dealer 100%. Vitali and Jonathan did an a More

by ARLEANECR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mella
Sep 10, 2019 -

Tropical Ford responded

Thank you for the recommendation! We're glad to hear your experience with us was amazing and our sales team was able to help you find the perfect new car at a price that works for you. We look forward to seeing you again when your new Ford needs a tune-up.

September 06, 2019

Good service My car wouldn’t start when I was going to work. Called roadside assistance and they started it for me. I drove to the dealer and talked to Hector. He More

by wendyreiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Tropical Ford responded

This is so great to hear that you were able to get to work, Wendy. Thank you for the great review! We always want to make sure that everything that we do to help you is done within a reasonable time so you can get back on the road and finish your day without too many delays. We look forward to working with you again to help with any maintenance needs on your vehicle.

September 06, 2019

Battery excellent service in a very reasonable amount of time. The Customer service rep was very friendly and professional . This made our visit a very pl More

by SHEILAS900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juan Santiago, Hernan Fontana, Gaylon Stewart, Carlos Sheppard, Russell Brooks
Sep 10, 2019 -

Tropical Ford responded

Thank you for the positive feedback, Sheila! We're glad to hear your experience with us was a pleasant one. We look forward to working with you again with any future maintenance needs on your vehicle.

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