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Tropical Ford

Orlando, FL

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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

September 06, 2019

Service or sales team Overall the service was eh. I presented them with a comp oil and filter change and the representatives did not know what to do. In addition to that th More

by PERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Mendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan
September 05, 2019

Tropical Service Every time I take my car in I feel like family just a great place to visit. No need to go anywhere else period.Thank you Tropical Ford More

by GAYLONSTEWART1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
Sep 06, 2019 -

Tropical Ford responded

Thank you for your continued loyalty to Tropical Ford! We always enjoy working with you. We look forward to seeing you again!

September 04, 2019

Fast Reliable Service I bought my 2014 from Tropical Ford, and it is always a pleasure to bring it in for service. The entire department is helpful and friendly, and they m More

by PINKPONIE728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Fontana, Gaylon Stewart
Sep 06, 2019 -

Tropical Ford responded

Thank you for the review! We're so happy that you bought your Ford from us and continue to come back for service. We want to provide a quick, easy, friendly service every time. We'll see you next time for some more car service!

August 30, 2019

Oil change and recall I had an appointment at 7 am for the oil change and 9:30 for the recall to my surprise the truck was returned to me around 0830 with the oil change an More

by Jet-Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Tropical Ford responded

Thank you for your review! We're glad we could provide our service in a timely manner and get you on your day! We appreciate your business and look forward to seeing you again.

August 30, 2019

Quick Lane Oil Change Thanks for putting more TV screens in the waiting area! Coffee, donuts, friendly staff. Have used Quick Lane many times and always had a good experie More

by CURTHATCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Sep 04, 2019 -

Tropical Ford responded

Thank you for your review! We're glad you enjoyed our waiting area and friendly staff. We look forward to your next visit!

August 30, 2019

Quick and efficient! Very quick and informative! Was told in detail aspects of services I will need so and in the near future. Services available to me as a Ford customer! More

by WILSONMITCHELL933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Santiago
Sep 04, 2019 -

Tropical Ford responded

Thank you for your review! We appreciate your business and we look forward to seeing you again during your next service visit.

August 29, 2019

Quick service Everything was quick and to the point, didn’t have to wait long to get my battery changed here. Great customer service. Would recommend others to come More

by BGIFT.WORK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
Sep 04, 2019 -

Tropical Ford responded

Thank you for telling us how we are doing! We always strive to be as polite as possible, and to provide an efficient service for our customers. We’re glad our team took great care of you.Let us know when you’re ready for your next service!

August 28, 2019

Great Experience! Wanted to lease a new Edge. Our salesman, Vitalie, was awesome: energetic, friendly, extremely helpful & spent time clearly explaining all the “bells More

by TonySr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Tropical Ford responded

We are delighted to hear that Vitalie helped in giving you such a great car buying experience with us! Vitalie is a great asset to our team and was more than happy to help. Thank you so much for sharing your kind words. Please come back and see us for any of your future car needs!

August 27, 2019

Great Service, Awesome Team of professionals! WE had a great experiance at Tropical Ford Got the car we wanted on X plan price and got a great financing rate! G More

by GARY.SCHINDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gonzalez, Luis Lino
Aug 30, 2019 -

Tropical Ford responded

Thank you for your positive feedback about your recent experience with the Tropical Ford team. Providing a wonderful car buying experience is a top priority for us, and we’re glad you were pleased with the service you received. We hope you are enjoying your new car, and we look forward to working with you again!

August 25, 2019

Good Welcome and Attention Asked for check on tire pressure and fluid levels. Don't think that was done. New battery is fine as requested. Surprised when your used car divisio More

by PJM10321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Tropical Ford responded

Thanks for taking time to share your experience! We always work hard to provide the services you request and go above and beyond to make sure your vehicle is functioning at its top level. We hope you'll keep us in mind for any future car needs!

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