
Tropical Ford
Orlando, FL

Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Amazing service and staff! Yesterday I upgraded my 2016 F150 for a 2019 F150. Antonio was the salesman that helped me and he went beyond what he needed to do to find me the tru Yesterday I upgraded my 2016 F150 for a 2019 F150. Antonio was the salesman that helped me and he went beyond what he needed to do to find me the truck I wanted, for the price i wanted. After that Jose (the magician of the financial department) found me a great rate with an amazing interest. I'm telling you, if you are looking for a Ford go to Tropical Ford and ask for Antonio and Jose. Hands down the best service I have ever received. More
Great Service Tropical Ford is a extremely professional environment and the staff is full of highly trained professionals. Would recommend doing all your maintenanc Tropical Ford is a extremely professional environment and the staff is full of highly trained professionals. Would recommend doing all your maintenance and services at Tropical Ford. More
Amazing They have the best team. Jose Gutierrez, Corey Ferrer and Elsie in service wow . I’m very happy with the service and the way they work with clients. They have the best team. Jose Gutierrez, Corey Ferrer and Elsie in service wow . I’m very happy with the service and the way they work with clients. Have a good day and go to Tropical Ford OBT haha More
Great service Service performed was great. Had the works done and was informed about the cabin air filter replaced and replaced my windshield wipers too. Excellent Service performed was great. Had the works done and was informed about the cabin air filter replaced and replaced my windshield wipers too. Excellent job. More
Explorer warranty & service Appreciated Elsie working with me to get this warranty work done. Also needed some other service work done. It was challenging to communicate because Appreciated Elsie working with me to get this warranty work done. Also needed some other service work done. It was challenging to communicate because I was out of town. Elsie was able to text the information and work through it. Thank you More
Communication The issue still is communication, I took my car for a recall, and 2 codes. I called 5 times and had to hang up because I got tired of waiting for some The issue still is communication, I took my car for a recall, and 2 codes. I called 5 times and had to hang up because I got tired of waiting for someone to take the call. Finally, on try number... 4, 5, I got to talk to Gérson ( I think this is how you spell it) who finally told me of the stud of my car. Is not the work done by the mechanics but, the customer service the advisors provide that makes this review not a positive one. More
Escape upgrade Steve Lucius was fantastic to deal with. He put the ball in motion with a phone call to us the same day of a service appointment We are thrilled wi Steve Lucius was fantastic to deal with. He put the ball in motion with a phone call to us the same day of a service appointment We are thrilled with our new Ford Escape! Thanks Steve!!!! Jose made the finance portion of our sale easy and seamless and was such a pleasure to talk to! (Happy Hour For the People) Thanks Jose!!!! Robert Pickwood Pamela Morgan More
Easy to deal with Very easy to deal with. Made an appointment to look at a truck that was on the internet. Made the deal they demo all the option on the truck. The pa Very easy to deal with. Made an appointment to look at a truck that was on the internet. Made the deal they demo all the option on the truck. The paper work was very smooth. More
F150 repairs My repair took approximately 8 days to complete. Once I picked up my truck and started driving at home I noticed smoke coming from my vehicle. I had t My repair took approximately 8 days to complete. Once I picked up my truck and started driving at home I noticed smoke coming from my vehicle. I had to return my vehicle for further repairs because the mechanic had failed to correctly re-assemble the engine area he had worked on. To add to my frustration my vehicle was leaking oil due to the mechanics poor workmanship. The oil that was leaking from my truck Stained my driveway in my new home. I am currently trying to figure out a solution to this problem to remove the oil stains from my driveway. The one positive note is that when I return the vehicle the service manager ensured that my vehicle was repaired properly and returned to me promptly within a short period of time that same day. Despite everything, I will not be returning to this dealership for future service of my vehicle. More
Elsie was amazing. Brought my car in for a few concerns, my old service tech had left and due to previous issues I was referred to Elsie. She was attentive and returne Brought my car in for a few concerns, my old service tech had left and due to previous issues I was referred to Elsie. She was attentive and returned my calls quickly, the work did take longer then expected but again she contacted to let me know. More