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Tropical Ford

Orlando, FL

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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

July 24, 2019

Great experience! My friends and I came in an hour before closing and they stayed open an additional 3 hours for us to make our purchase! It was above and beyond custom More

by SARAHSPACEBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Gonzalez
Jul 30, 2019 -

Tropical Ford responded

Sarah, we're so glad you had a great experience at our dealership! Thank you for taking the time to leave a review! Please let us know if we can help again in the future!

July 24, 2019

Quick oil change Service recommended to come in at 5:30 on weekdays for quickest turnaround time. Did so, and was in and out in 45 minutes. No issues, process was ea More

by LEE.CARSWELL7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Brooks
Jul 26, 2019 -

Tropical Ford responded

Thanks for the review, Lee! We're glad you had a quick and easy turnaround with Russell and the Service department. Please let us know if we can be of assistance in the future!

July 21, 2019

Great people and pricing no games My experience with Steve was wonderful. I received a fair market value for my trade and a excellent price on my brand new Ford raptor. More

by chrisstonepga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 23, 2019 -

Tropical Ford responded

Thank you for taking the time to review Tropical Ford! We are so happy to hear that Steve gave you a wonderful customer experience and compliments will be passed on. If you need anything else, don't hesitate to give us a call or stop by the dealership!

July 20, 2019

Friendly service Everyone is so friendly and personable. It’s not so much a drag coming here! Thank you! 😊 Even the lady cashiers were great! The way the employees ar More

by megan.sinclair01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana, Russell Brooks
Jul 23, 2019 -

Tropical Ford responded

Megan, thank you for the kind words and great review, we're so glad we could make your visit memorable and positive. Be sure to come back to Tropical Ford for any additional automotive needs!

July 18, 2019

Efficiency Timeliness is the most important issue for me, which is why I so appreciate the team at Tropical. Every time I visit I can’t help but notice their at More

by ED_CHITTENDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Tropical Ford responded

Thank you for the positive feedback! We strive to make every visit to our service department as quick and efficient as possible so we are happy to know our staff is making that happen for our customers. We truly appreciate your business and your continued loyalty and look forward to working with you again soon!

July 17, 2019

Friendly Service Ricardo was great to work with, he understood what I was looking for and was able to deliver what I needed. Well worth my trip from out of town. More

by BartowBill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Rivera, Corey
Jul 22, 2019 -

Tropical Ford responded

Thanks for the 5 star review! We are so happy to hear that Ricardo made your visit to Tropical Ford well worth the trip! Please let us know if there is anything else we can help you with the future!

July 16, 2019

Service on 550 truck Serviced at Tropical many times, Elsie is the best, this time she left for vacation and I could not find out what was happening. Drove by on Saturday More

by chasaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Tropical Ford responded

Thank you for taking the time to share your experience with us! We take customer feedback very seriously and try to continually provide the best service to our customers. We are glad to hear everything ended up getting taken care of. Elsie is a great asset to our team and will be delighted to hear your kind words! We thank you for your business and hope you continue to work with Elsie and the Tropical team for all of your car needs in the future!

July 14, 2019

Tropical ford is awesome! Went in for a ford edge and was not disappointed. Steve lucius is the man to see! He was instrumental in helping us get a great vehicle with more upgr More

by JLOFL1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve lucius, Jonathan Mella
Jul 16, 2019 -

Tropical Ford responded

Thank you so much for your review and kind words about our staff! We are happy to hear about your positive car-buying experience and hope we can continue to help you at Tropical Ford.

July 13, 2019

Great service! I had an appointment and they started on time and had it done quicker than expected. The waiting area was comfortable and had coffee and donuts too! O More

by larrymkennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Tropical Ford responded

Thank you for your review! We are happy to hear that you had a positive experience with us and hope we can continue to meet your vehicle's service needs at Tropical Ford.

July 12, 2019

Maintenance Ford Explorer The person that received me was kindly, helpful, friendly. They met the schedule appointment time. Gave me their own suggestions propers for that visi More

by sylmaivette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 16, 2019 -

Tropical Ford responded

Thank you for your review! We are happy to hear of your positive experience at Tropical Ford, and hope we can continue to meet your car's service needs.

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