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Tropical Ford
Orlando, FL
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams
Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you.
Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,650 reviews
July 11, 2019
Very good work Good work did it in good time. Fixed my trer ,I didn't know that was a nile in it. Did a great job very happy . Good work did it in good time. Fixed my trer ,I didn't know that was a nile in it. Did a great job very happy . More
by CFLORIAN3
Verified CustomerEmployees Worked With
Russell Brooks
July 11, 2019
I didn´t like my first experience with Tropical Ford 1)I scheduled and I didn´t receive any e-mail and text message confirming my appointment; 2)When I arrived in the dealer the assistant didn´t have my 1)I scheduled and I didn´t receive any e-mail and text message confirming my appointment; 2)When I arrived in the dealer the assistant didn´t have my appointment in his control; 3)My car stayed from Monday to Wednesday in dealer only to find an oil leak and make 15.000 miles service. And anyone found the oil leak; 4)I was charged in my credit card to pay the service even my car in warranty; 5)When I arrived to pick up my car the assistant wasn´t to give the car. And didn´t sign and write the service done in the car´s service book. Another assistant did for me at the reception; 6)The car wasn´t washed; 7)During the time that my car was in dealer I tried to talk with the assistant 2 times and I couldn´t. More
by bruno.pt
Employees Worked With
Reception and another guy in service., Juan Santiago
July 08, 2019
Super awesome experience Got better than expected.starting very patient with me getting there after the scheduled time. Answered all my question,knowledgeable. professional,he Got better than expected.starting very patient with me getting there after the scheduled time. Answered all my question,knowledgeable. professional,helpful reviewing over n over the fieatures of the truck... More
by IC3SUCCESS
July 07, 2019
Recall service Everything was good except now my gas cap is broken. It wasn’t when I brought my truck in for the recall. Other than that it was pretty quick. Everything was good except now my gas cap is broken. It wasn’t when I brought my truck in for the recall. Other than that it was pretty quick. More
by 29ashdyn
Employees Worked With
Gerson
July 03, 2019
Tropical Ford I have always had a great experience at Tropical Ford. I bring my vehicle here for all my maintenances and Services great techs and great customer se I have always had a great experience at Tropical Ford. I bring my vehicle here for all my maintenances and Services great techs and great customer service. More
by EMMANUELCARCHI
Employees Worked With
July 03, 2019
My last visit for service at Tropical Ford. We have been long time customers at Tropical Ford and have purchased a number of new vehicles at this dealership. The Service Department is top notch We have been long time customers at Tropical Ford and have purchased a number of new vehicles at this dealership. The Service Department is top notch and second to none. The Service Rep that we always prefer is Elsie Martinez. She is so friendly and knowledgeable. When dealing with Elsie, we have no doubt that any concerns or repairs will be handled promptly and correct. Kudos to Elsie and the entire Service Department. T/Y More
by ATOR796495
June 30, 2019
Honest all time I felt condident and secure when I past all process to looking for and founded my vehicle..they were very honest and kindness with me and other custom I felt condident and secure when I past all process to looking for and founded my vehicle..they were very honest and kindness with me and other customers...I was watching that More
by FTIRADOLOVE
Employees Worked With
Jonathan Mella, Jonathan Gonzalez
June 30, 2019
excellent service The attention was very good, although the wait was 2 hours, this because there were several customers and I was notified as soon as it arrived and it The attention was very good, although the wait was 2 hours, this because there were several customers and I was notified as soon as it arrived and it was my decision to wait, all very well. 5 stars More
by VICTOR.RIJOS
Employees Worked With
Hernan Fontana
June 30, 2019
Restraint/Airbag System Failure The amber airbag indicator on the vehicles dashboard would illuminate after driving a few feet. The Service Manager, Elsie Martinez, quickly had the The amber airbag indicator on the vehicles dashboard would illuminate after driving a few feet. The Service Manager, Elsie Martinez, quickly had the vehicle diagnosis made & explained that the problem was a failed 'watch spring' located in the steering wheel assy. She indicated that a replacement part wasn't currently available but a 'loaner vehicle' would be provided & the required part would be 'over-nighted'. Sure enough, the next morning Elsie contacted me & said my car was ready. She was a walking/talking example of what excellent customer service looks like! More
by johnkemp1
Employees Worked With
June 30, 2019
Needs A/C work A/C in car wasn’t blowing cold air. Took car in for that (and tune up while it was there). Elsie explained to me over phone what they found (very slo A/C in car wasn’t blowing cold air. Took car in for that (and tune up while it was there). Elsie explained to me over phone what they found (very slow leak) and how they planned to proceed with my OK. Evacuated system and recharged including a tracing dye. Air now blowing cold and just waiting for enough dye to leak out to be able to trace and complete repair. More
by ArtieK
Employees Worked With
