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Tropical Ford

Orlando, FL

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1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

May 24, 2019

Best sales men ever. Go in on a Tuesday and these guys will help you any way they can. They took the time with us and we were able to get the car we wanted at a price bett More

by blcollins731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gonzalez
May 29, 2019 -

Tropical Ford responded

Great to hear it! We are happy that our staff could help you get you a car you enjoy!

May 23, 2019

Most outstanding service Very friendly and courteous personnel. They addressed all my need in the most cordial way. Thanks to Jonathan Gonzalez for walking me through to my ne More

by PJO04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mella, Jonathan Gonzalez, Angie .
May 28, 2019 -

Tropical Ford responded

This is excellent, thank you, and congratulations on your new car! We're glad our team was able to help you get just what you were looking for, and we appreciate you taking the time to review us. Please come see us any time!

May 22, 2019

Best experience ever buying a car. Was a little down when I came in, from another dealership, but these guys helped in every way they could to get me a car. More

by blcollins731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gonzalez
May 24, 2019 -

Tropical Ford responded

We're glad we could help turn your day around with a positive experience! We hope you're loving your new ride, and if we can do anything else for you, we're just a call away!

May 22, 2019

Evaporater Very good service customerservice was more than what was expected Service work was under warranty Waiting room was wonderful Dunkin Donuts and C More

by ECSTASY344
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
May 24, 2019 -

Tropical Ford responded

We're glad we could exceed your expectations! Thanks for taking the time to leave us such an excellent review. It was a pleasure taking care of your vehicle and we're glad you found the waiting room and treats enjoyable. Come see us again soon!

May 21, 2019

repairs done faster than expected Quick reliable repairs...Elsie Martinez is AWESOME...have dealt with her in the past.....excellent SERVICE advisor! Diagnosed quickly...parts ordered More

by GREGORYGERES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Tropical Ford responded

It was great to have you back again! We work hard to make sure our customers are well taken care of and informed. Thanks for letting us know how we're doing! If we can help with anything else, don't hesitate to give us a call or stop by.

May 19, 2019

F150 Oil Change My truck’s oil change went fine. The only reason I held back a star is that the service Dept ( in my opinion) should look up any open recalls on a For More

by YJON32566
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernan Fontana
May 17, 2019

First Car This was a quick visit compared to other dealerships. The employees are helpful, friendly and generous. Antonio Biffa was helpful in finding my first More

by SANCHEZ.SAMANTHA7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Biffa
May 21, 2019 -

Tropical Ford responded

Thank you for your review! We're glad we're quicker than our competitors! We'll keep up the good work! We look forward to your next visit.

May 17, 2019

Satisfied I brought the car in for an oil change and during this process the service team checks other areas of the vehicle to identify any issues I might have. More

by BABIN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know his name
May 21, 2019 -

Tropical Ford responded

Thank you for sharing your experience with us! We're glad you enjoyed our knowledgeable and trustworthy staff. Let us know if you need anything else and we look forward to your next visit.

May 16, 2019

Warranty part I took my car in for to get checked as the brake booster had gone bad. Juan was very helpful in explaining how the process works and how much it would More

by KETSIAF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago, Hernan Fontana
May 16, 2019

Service center was the best I've ever dealt with Very friendly and professional staff didnt try to gouge us.Shuttle service was a big plus definitely having them take care of my truck in the future.T More

by Budd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Juan Santiago, Hernan Fontana, Gaylon Stewart, Dominic Wolfer, Carlos Sheppard, Russell Brooks
May 20, 2019 -

Tropical Ford responded

Thank you so much for he feedback, we appreciate the time you took to write us such a wonderful review. Drive safe out there! We look forward to seeing you in the future!

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