
Tropical Ford
Orlando, FL

Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Happy Customer Tropcal Ford is one of the best dealerships for the service. I have been going here for the past 10+years. Their staff is courteous and very friendly. Tropcal Ford is one of the best dealerships for the service. I have been going here for the past 10+years. Their staff is courteous and very friendly. Customer is their first priority. They are very thorough with what they do. They always explain the work they have performed on your vehicle. They take time to listen to and address customers concerns. More
Perfect and Fast Was my first time at Tropical Ford and i liked. Simple, fast a good price. Reception is friendly, polite and spend attention of my questions. Was my first time at Tropical Ford and i liked. Simple, fast a good price. Reception is friendly, polite and spend attention of my questions. More
Phenomenal service Vitalie was on point. Stayed engaged with me and his follow up with finance. Awesome job! I will come back. And I will use Vitalie exclusively. Vitalie was on point. Stayed engaged with me and his follow up with finance. Awesome job! I will come back. And I will use Vitalie exclusively. More
Very professional and helpful. Had service on my truck F-150 and was happy with the service.and the recommendations that was made to service my Ford F-150. Had service on my truck F-150 and was happy with the service.and the recommendations that was made to service my Ford F-150. More
I will not be back I made an appointment to drop my car off in the morning and have it serviced while I went back to work. Four hours after my appointment time I called I made an appointment to drop my car off in the morning and have it serviced while I went back to work. Four hours after my appointment time I called back to see when I could pick it up and the adviser informed me that the technician hadn't looked at my car yet. I told him I needed to pick up my car in an hour and a half so they needed to have it looked at immediately. I called back in an hour to make sure they were working on it and I was told that the Tech didn't notice the issue I came in for but that my check engine light came on when he drove it. The check engine light was not on when I dropped off my car so this concerned me. I told him I was coming to get my car and not to do anymore work. When I got there my car was nowhere in sight, my keys weren't at the front, and the Tech had left so we couldn't talk about the issue. I got my keys back and was infuriated. I will never go back to this Ford. More
third instance of refusing to remove change oil words from d same as above. third purchase of auto from this dealership and it stinks the way i was treated. i am not associated in any way. i think this says it a same as above. third purchase of auto from this dealership and it stinks the way i was treated. i am not associated in any way. i think this says it all. stopped going several years ago for refusal to anything about the lighted words and went to a place across from where i live...for more money....decided to give you a try again but.......... More
Fast efficient service setup The service problem was analyzed and dealt with quickly. The service rep kept me informed during the time the vehicle was brought in for service. The service problem was analyzed and dealt with quickly. The service rep kept me informed during the time the vehicle was brought in for service. More
Oil change I am so glad I have the lifetime oil changes. It’s a bit out of the way for me but it’s worth the drive. I am so glad I have the lifetime oil changes. It’s a bit out of the way for me but it’s worth the drive. More
No Stress. Great service. Business Manager and Salesman were outstanding. Would have no problems recommending someone to this dealership. Second car in two years Great service. Business Manager and Salesman were outstanding. Would have no problems recommending someone to this dealership. Second car in two years, very good experience. More
Got in & out quickly Glad I was able to get service on a Saturday morning & get on my way. Only thing that was concerning was that I got a phone message after leaving that Glad I was able to get service on a Saturday morning & get on my way. Only thing that was concerning was that I got a phone message after leaving that I should call back but the caller had an accent & talked fast. I listened multiple times but never could make out his name. I tried to call back but they didn't know who called me or why. I don't know if it was a sales attempt or a service issue. I hate the sales calls! More