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Tropical Ford
Orlando, FL
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams
Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you.
Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,650 reviews
January 01, 2019
Factory recall Went in for courtesy oil change with a print out. Everyone forgot it especially at time of check out. I had to constantly remind them of it. Problem s Went in for courtesy oil change with a print out. Everyone forgot it especially at time of check out. I had to constantly remind them of it. Problem solved...for that moment. Minutes after I got home, they called and told me about a factory recall on airbags that needs to be done. They said nothing in the almost 2 hours I was there for the oil change. So I went back. At time of pick up again, they tried charging me for the same oil change again. Seems communication is lack there-of and nobody reads or understands what courtesy means in the English language. There's one thing that I can't stand is when someone is talking to you in English and then stops to have a conversation with someone else in Spanish while looking at you and laughing. Total DISRESPECT! That is EXACTLY what I went through and had to deal with. If you are going to make fun of someone, make sure they cant understand you or do it where the customer cant hear or see you do it. More
by BABYTAZ010703
Verified Customer
December 28, 2018
Tire change Service was well done in a short períod of time. The attendant was very gentle and the price was fair for the type of service Service was well done in a short períod of time. The attendant was very gentle and the price was fair for the type of service More
by Balducci
Employees Worked With
December 28, 2018
Awesome Service Brittany was very helpful! She did a great job finding us the perfect car. Very friendly, and understanding. Awesome place to shop for your new car!!! Brittany was very helpful! She did a great job finding us the perfect car. Very friendly, and understanding. Awesome place to shop for your new car!!! More
by Barrerarebeca
Employees Worked With
Brittany , Jonathan Mella
December 27, 2018
Great service I had spoken to Elsie. She remembered me from a conversation that we had months earlier. The fact that she remembered me and my concerns spoke volumes I had spoken to Elsie. She remembered me from a conversation that we had months earlier. The fact that she remembered me and my concerns spoke volumes about the level of customer service you can ecow the at Tripical Ford. ! More
by Ozymandiez
December 25, 2018
Excellent Fast and excellent service! Caring and sharing! Friendly dedicated staff! Helping you with knowledge of your car! Mechanic told you about your car! Wo Fast and excellent service! Caring and sharing! Friendly dedicated staff! Helping you with knowledge of your car! Mechanic told you about your car! Wonderful staff! More
by mustang5
Employees Worked With
Hernan Fontana
December 23, 2018
Great Awesome service and customer service very helpful and kept me informed of everything A+ service highly recommended will definitely be back never a iss Awesome service and customer service very helpful and kept me informed of everything A+ service highly recommended will definitely be back never a issue at Tropical Ford always A+ service More
by kimbaninja69
Employees Worked With
December 23, 2018
Quick and painless My salesman guided me to the right car for me which was a great deal and the finance manager Jose Gutierrez was excellent and made the experience quic My salesman guided me to the right car for me which was a great deal and the finance manager Jose Gutierrez was excellent and made the experience quick and painless. More
by JLTMS
December 22, 2018
Excelent Attention The attention was excellent. The sales guy Eddie was very helpful. Was very happy with deal i got. No complaints here. Would recomment them to anybod The attention was excellent. The sales guy Eddie was very helpful. Was very happy with deal i got. No complaints here. Would recomment them to anybody. More
by LUISDANIEL1987
December 22, 2018
Great Service Stressfull day as purchasing a new car was not on the agenda. Vitalie was great - very easy to work with. Gaylon and his team went above and beyond Stressfull day as purchasing a new car was not on the agenda. Vitalie was great - very easy to work with. Gaylon and his team went above and beyond on trying to assist on the service end. More
by CADROBENA
December 21, 2018
Best Deal Ever Shelly went above and beyond working with me for a new van for my company. He was very understanding of my needs, very patient and courteous. They eve Shelly went above and beyond working with me for a new van for my company. He was very understanding of my needs, very patient and courteous. They even delivered new van rom Orlando to Bradenton. Without hesitation I would work again with future needs with Tropical Ford. More
by JAMES.BURKHOLDER
Employees Worked With
Shelly Silver
