Back

Tropical Ford

Orlando, FL

not yet
rated
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
Contact Dealership

9900 South Orange Blossom Trail

Orlando, FL

32837

Directions

By Type

Showing 1,650 reviews

November 24, 2018

Best service in town Tropical Ford has always provided excellent service, which is why my family and I will continue to go back. The staff is always friendly and consider More

by JACKIE A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Wolfer
Nov 27, 2018 -

Tropical Ford responded

Thank you for the great review, Jackie! We appreciate you and your family's continued loyalty with us and our service team. Your encouraging words will be shared with the service team. Thanks again and we look forward to your next visit.

November 22, 2018

Everything Covered We did not know about some recalls on our 2014 Ford Focus and everything was covered by Ford. Today is Thanksgiving, so I'm thankful. More

by MGRATZ71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Wolfer
Nov 27, 2018 -

Tropical Ford responded

We are thankful for your review! We appreciate you taking the time to leave us a review, especially on a holiday. We are glad to hear that you appreciated the work we did with your vehicle and the recalls. Let us know if there is anything else we can do for you or for your vehicle.

November 22, 2018

Continued Excellent Service Tropical Ford continues to provide exceptional service for our vehicles. The visible staff is pleasant and efficient. Liz, the cashier, in partic More

by Ferg448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Tropical Ford responded

Thank you for the review! We are glad to hear that you are a fan of our service and we appreciate your business. We will let Liz know to keep up the great work as well. Thanks again.

November 21, 2018

Attention to detail When I brought my vehicle to have its paint protection reapplied, I was informed that although the interior would also be cleaned certain marks on the More

by NATHAN7689
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collision Center Cashier
Nov 27, 2018 -

Tropical Ford responded

Thanks for the review, Nathan! We appreciate you sharing your experience with us. We are glad to hear that you enjoyed the look of your car once we were done with it. Let us know if there is anything else we can do for you or your car. Thanks again.

November 20, 2018

Wanted service, not sales I went for two recalls to be addressed in the service center. I did not appreciate my information being given to sales department. Very unprofessional More

by DERRENWOLF
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Santiago
November 20, 2018

Amazing crew and service Really good service, friendly staf, fast shuttle, good interaction of Dominic with the costumer, the ladies of the counter were outstanding, I would t More

by lorenusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The shuttle driver, really friendly , Dominic Wolfer
Nov 21, 2018 -

Tropical Ford responded

Thank you for this amazing review! This is the standard that we hold ourselves to, and it's always great to hear when a customer leaves happy and satisfied. Let us know if there is anything else we can do in the future.

November 20, 2018

Great Service I ended up paying more than I hoped, but I’m thankful that Dominic took the extra time to diagnose my issues instead of slapping a bandaid on the issu More

by cwprim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Wolfer
Nov 21, 2018 -

Tropical Ford responded

We appreciate hearing about your experience. We will be sure to pass your kind words on to Dominic. We believe the key to customer satisfaction is great communication and we are happy to hear you experienced that!

November 20, 2018

Easy and painless. The service and atmosphere was as always excellent. Everyone knows me and got me what I wanted. Keep it up guys you’re doing a great job. More

by JAVICEO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gonzalez
Nov 21, 2018 -

Tropical Ford responded

Thank you for the kind words! If you ever need anything else, don't hesitate to stop back in!

November 20, 2018

Super knowledgeable and helpful Major thanks to Vitalie and Jonathan; they both went above and beyond for me. This is my 2nd car from this dealership. They take care of their custome More

by TARAKAYMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitalie Munteanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gonzalez
Nov 21, 2018 -

Tropical Ford responded

Thank you for taking the time to tell us about your experience. This is exactly the type of customer service we want to hear about. Thank you for your repeat business and we hope to see you in the dealership for many years to come!

November 18, 2018

Amazing! Hi my name is Edgar Diaz and i just wanted to say overall the service I received was excellent Jonathan the salesperson was very helpful and worked wi More

by ULTIMA6605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gonzalez
Nov 20, 2018 -

Tropical Ford responded

Jonathan will definitely appreciate the shoutout, Edgar! We are thrilled to know our team was a part of finding you the perfect 2019 Mustang to drive. Let us know how we can be of service to you again in the future!

...
93
...