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Tropical Ford

Orlando, FL

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rated
1,650 Reviews
Orlando-Based Family-Owned Ford Dealership Here to Support Your Dreams Put your faith in the dealership that puts you first. At Tropical Ford, we understand what it takes to help you achieve your goals. 2023 will mark 40 years in business, proving our longevity is driven by our desire to serve you. Our no pressure environment is a welcome breath of fresh air, helping you get the most out of your car buying experience. Our highly trained sales team works hard to ensure you enjoy a worry-free shopping experience. Whether you're a first-time shopper or one of our beloved return customers, you're always in great hands when choosing Tropical Ford in Orlando.
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9900 South Orange Blossom Trail

Orlando, FL

32837

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Showing 1,650 reviews

November 17, 2018

Personal Service You really feel that they are just taking care of you. They keep you updated and make sure all your needs are met. They provide coffee and donuts whil More

by TISH.AGUERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sheppard
Nov 20, 2018 -

Tropical Ford responded

We appreciate the kind words! We couldn’t be happier to hear that you're satisfied with your experience with us. We’re glad to hear that you love our waiting area and amenities! Please let us know if there is anything else we can do for you.

November 16, 2018

quick and efficient I made a on line service appointment it was quick and efficient my wait was much shorter than expected they were also friendly and helpful More

by hjohn7176
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Sheppard
Nov 20, 2018 -

Tropical Ford responded

Thanks for the excellent 5-star rating! We love to hear when our customers have a positive experience. Thank you for your business and we look forward to seeing you again in the future!

November 16, 2018

Great service! Needed quick cosmetic repair to the Mustang. Handled with profession and care. Would come back to us this place again. Part came in a timely manner as More

by DONALDW1420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
Nov 20, 2018 -

Tropical Ford responded

Thank you so much for the wonderful rating and review! We appreciate you taking the time to share your positive feedback. We're pleased to hear you had a great experience. Let us know how we can help with any future car or service needs you may have.

November 16, 2018

Happy customer As always,it is a pleasure to visit Tropical Ford to do service on my Mustang. Everyone at this dealership is so friendly and helpful. Special thanks More

by gmuniversal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Tropical Ford responded

Elsie will appreciate the shout out! It's great to hear that you were well taken care of! Thanks for the excellent 5-star rating and for your continued loyalty with us. We look forward to your return!

November 14, 2018

Two transit purchases The guys were excellent thank you for making a deal happen, From walking in the dealership Jonathan made us feel really welcome and Jose was fantastic More

by D0ughnut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gonzalez
Nov 19, 2018 -

Tropical Ford responded

We're very happy we were able to help out, thank you so much for allowing Jonathan, Jose, and the rest of our team to do so. We hope you enjoy your new Ford, and we hope we can work with you again in the future!

November 12, 2018

Poor Service - Made an appointment for a warranty issue on my Edge, due to having issues with the left rear bearing. Took the car and after waiting for 4 hours, I More

by VROSARIO64
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't have names
November 10, 2018

Great Very friendly and helpful.. strongly recommended. The rep was great and helpful.. Try they best to help as much as possible. Experience was terrific. More

by RMORGAN0611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elsie Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Tropical Ford responded

Thank you for the compliments and recommendation! We truly do appreciate and value your business. Please come see us again soon!

November 08, 2018

Excellent service and people Juan Santiago was very helpful and the service was excellent. He even called the warranty people for me and the saved a lot of money. More

by Paudan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Santiago
November 08, 2018

Bad customer services Every time you come here they act like they are doing you a favor. They lied about having airbag and only told us they would fix it after we asked for More

by lightnstorm1314
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Elsie Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2018

My pickup truck Jose and Michael were very professional in the way they treated me and my family, very courteous and without any hassle, they made my experience very More

by VBILLYL39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Tropical Ford responded

Thank you for the review and for sharing your experience at our dealership. It sounds like Michael and Jose showed you great service. We hope you choose Tropical Ford again for your future vehicle needs.

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