
Tropical Ford
Orlando, FL

Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Personal Service You really feel that they are just taking care of you. They keep you updated and make sure all your needs are met. They provide coffee and donuts whil You really feel that they are just taking care of you. They keep you updated and make sure all your needs are met. They provide coffee and donuts while you wait. More
quick and efficient I made a on line service appointment it was quick and efficient my wait was much shorter than expected they were also friendly and helpful I made a on line service appointment it was quick and efficient my wait was much shorter than expected they were also friendly and helpful More
Great service! Needed quick cosmetic repair to the Mustang. Handled with profession and care. Would come back to us this place again. Part came in a timely manner as Needed quick cosmetic repair to the Mustang. Handled with profession and care. Would come back to us this place again. Part came in a timely manner as well. More
Happy customer As always,it is a pleasure to visit Tropical Ford to do service on my Mustang. Everyone at this dealership is so friendly and helpful. Special thanks As always,it is a pleasure to visit Tropical Ford to do service on my Mustang. Everyone at this dealership is so friendly and helpful. Special thanks to Elsie Martinez for always taking care of my concerns in a professional manner. Because of people like Elsie I have been going to this dealership for the past few years. Keep the good work and continue to satisfy your customers! More
Two transit purchases The guys were excellent thank you for making a deal happen, From walking in the dealership Jonathan made us feel really welcome and Jose was fantastic The guys were excellent thank you for making a deal happen, From walking in the dealership Jonathan made us feel really welcome and Jose was fantastic at helping close the deal for our purchase. More
Poor Service - Made an appointment for a warranty issue on my Edge, due to having issues with the left rear bearing. Took the car and after waiting for 4 hours, I Made an appointment for a warranty issue on my Edge, due to having issues with the left rear bearing. Took the car and after waiting for 4 hours, I was told by the service technician that there were no issues with the car it was only the tires. Personally showed the issue to the technician but they insisted there was no issues. The car has had the weird- sound coming out of that side since new but they insist it is normal. Very disappointed with the service, the car has a problem and they failed to cover as a warranty. More
Great Very friendly and helpful.. strongly recommended. The rep was great and helpful.. Try they best to help as much as possible. Experience was terrific. Very friendly and helpful.. strongly recommended. The rep was great and helpful.. Try they best to help as much as possible. Experience was terrific... 5 start More
Excellent service and people Juan Santiago was very helpful and the service was excellent. He even called the warranty people for me and the saved a lot of money. Juan Santiago was very helpful and the service was excellent. He even called the warranty people for me and the saved a lot of money. More
Bad customer services Every time you come here they act like they are doing you a favor. They lied about having airbag and only told us they would fix it after we asked for Every time you come here they act like they are doing you a favor. They lied about having airbag and only told us they would fix it after we asked for loaner. We have brought 5 cars from Tropical but we will not buy a new one from you. The service center sucks More
My pickup truck Jose and Michael were very professional in the way they treated me and my family, very courteous and without any hassle, they made my experience very Jose and Michael were very professional in the way they treated me and my family, very courteous and without any hassle, they made my experience very pleasant More