Tucson Subaru

Simply Awesome Let's face it. Buying a new or used car is quite the pain. Tucson Subaru is simply awesome. I have already recommended two friends to purchase a car f Let's face it. Buying a new or used car is quite the pain. Tucson Subaru is simply awesome. I have already recommended two friends to purchase a car from Trent Nichols, His business card claims he is "The Car Guy" and he is just that! Never have I had such a pleasant car buying experience;nor such a short time spent in the dealership. I was in and out in no time. The financing was awesome. Tim Hanson explained everything to me, and in terms that everyone can understand, not just the usual sign here and initial here all the other places do. Seeing as they only let you put five stars on here; I put 5, but if I could I would put ten! Already got the wife looking at a new car from Trent and we will be asking for Tim as a the finance person. These two are simply awesome! More

Best Sales Person Ever! My husband and I had been to almost every dealership in Tucson and Phoenix. Trent was the most outstanding person of all the salespeople we encountere My husband and I had been to almost every dealership in Tucson and Phoenix. Trent was the most outstanding person of all the salespeople we encountered. He was patient, kind and genuinely cared about our needs . Not pushy at all. We based our purchase on his customer service. As long as he is selling cars he has us as customers! More

new car My name is Aaron Meeks I've always been reluctant to buy a new car. Trent made my first car buying experience a breeze! Thanks My name is Aaron Meeks I've always been reluctant to buy a new car. Trent made my first car buying experience a breeze! Thanks More

Perfect expierence Trent was one of a kind when it came to is getting a new vehicle. We were in a jam and needing a new car badly! We went in and after Trent working fo Trent was one of a kind when it came to is getting a new vehicle. We were in a jam and needing a new car badly! We went in and after Trent working for us we were able to leave the same day with a new car. I can't thank him enough, honestly it wouldn't have had a better expierence anywhere else. More

Outstanding salesmen and dealership. #Ask for Curt* Curt was very helpful and patient will is on our search for a new vehicle. He helped us find both need and used options within our price point and did Curt was very helpful and patient will is on our search for a new vehicle. He helped us find both need and used options within our price point and did not try to up-sale or push is in to a automobile that was not right for our family. More

Happy Birthday! I decided to gift myself on my 80th birthday with a new car! I went armed with research (Consumers Reports, TrueCar, Black Book, etc.) expecting to h I decided to gift myself on my 80th birthday with a new car! I went armed with research (Consumers Reports, TrueCar, Black Book, etc.) expecting to have to heckle, but not so at Tucson Subaru with Trent. He showed me all the figures - MSRP, Dealer Cost - and all my options, and I drove away the same day (thanks to Traci's financial skills) in not only the new 2015 Forester Premium I had hoped for but also with a new life-long friend! Thank you Trent! More

Great Service I needed to drop off my vehicle a day earlier for my scheduled service due to a scheduling conflict. The service department worked with me and got me I needed to drop off my vehicle a day earlier for my scheduled service due to a scheduling conflict. The service department worked with me and got me in. The loaner vehicle was such a plus since my family really cannot afford to be down a vehicle. Everone was polite and helpful. Justin was friendly and easy to talk with. Two great experiences with Tucson Subaru in less than one week! The one and only suggestion I can make is to designate lanes and stopping/drop off/parking areas in the covered portion of the service drive. There was one point that a single vehicle was sitting unoccupied in the center of the drive facing east (waiting for its owner to come out) and my vehicle was parked facing west along the north curb of the drive. This caused several vehicles to have to drive on both side of the other vehicle which jammed up the drive a bit. It might be easier to have out going vehicles along the south curb and incoming vehicles along the north curb thus opening up the center for traffic to travel freely. More

Great Experience I had an appointment with Rudy on a Friday that I couldn't make. I called Rudy and let him know. He was very understanding and worked with me. I to I had an appointment with Rudy on a Friday that I couldn't make. I called Rudy and let him know. He was very understanding and worked with me. I told him I would be in on Saturday but wasn't sure what time I would be in. I came in right after sales opened. I asked for Rudy at the front desk. Pam called him to let him know I was there to meet him and I went out to look at some of the cars on the lot. Rudy came out and met me. He was very interested in what I was looking for. I told him that I was interested in the Forrester and the Outback. He showed me each vehicle and explained the differences and similarities. He also took the time to pop the hood and explain the boxer engine. We drove both vehicles and I decided on the Outback. I was trading in another vehicle and Rudy was awesome at helping me get a great deal on my trade. Once the deal was made I was introduced to Traci who was extremely friendly and knowledgeable. She explained all the extra coverages that are normally offeredby every dealer. She didn't try to shove anything down my throat or make me feel pressured in any way to buy any of the extras. She took the time to answer all of my questions and knew the answer to all of my questions. Overall my experience and expectations were exceeded by everyone I had contact with during my time at the dealership. I would and will recommend Tucson Subaru to all of my friends and family! More

Great used car experience I was looking for a quality used car for my first time driver and Trent provided great response time to my many questions of the vehicles I found on t I was looking for a quality used car for my first time driver and Trent provided great response time to my many questions of the vehicles I found on the dealership website. Once a car was selected he and Louie did everything they could to reduce the grind of paperwork and get us on the road(with a full tank of gas (that was much appreciated for my one hundred mile return trip home). More

comfortable environment Joe spent allot of time with us.Thoughtful and pleasant. He worked very hard to get us a deal we could feel comfortable with. He was very knowledgeab Joe spent allot of time with us.Thoughtful and pleasant. He worked very hard to get us a deal we could feel comfortable with. He was very knowledgeable about Subaru cars. He heard safety was important to us and actually showed us the online comparisons to other vehicles. Thanks, More