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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,266 Reviews

2,266 Reviews of Tucson Subaru - Service Center

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October 28, 2020

My Subaru Love Encore experience today with Darla was great! Darla was so kind and accommodating and answered all my questions! She even got me over to service to get ai in my tires afterwards. All of th More

by ShaunnaA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Tucson Subaru responded

I Thank you for your wonderful review and for being a part of the Tucson Subaru family. Darla

October 28, 2020

Darla does a very good job on answering our questions and has a ton of patience when dealing with non tech folks like us. Thank you Darla. More

by Marty
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Tucson Subaru responded

Thank you for your review and know I am always here if you have any questions. We appreciate you . Darla

October 28, 2020

Darla provided an hour-long, very thorough, no stone left unturned review of my new 2020 Crosstrek's safety and infotainment features. I went in thinking I knew pretty much everything I needed to, given thi More

by Robert Woerner
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Tucson Subaru responded

I truly appreciate your wonderful review and kind words. Thank you for being a continued owner of Subaru's and an integral part of the Tucson Subaru family. Darla

October 28, 2020

Meeting with and learning from Darla was such an enjoyable experience. Darla was very knowledgable and fun in her explanations of what I can do in my Subaru. She has offered her services for any q More

by Butter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Ascencio, Baron Clement
Oct 28, 2020 -

Tucson Subaru responded

Thank you for your wonderful review. Darla

Oct 28, 2020 -

Tucson Subaru responded

Thank you !! Louie

October 28, 2020

Always helpful, take me at my convenience and on the mark with what my car needs. In other words . . . no bull!!! Looking forward to bringing my sister’s Forester to them as well! More

by bisbee9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Tucson Subaru responded

Thanks you for the great response .. Love it when my peeps are happy !- Jade

October 27, 2020

I had a fabulous experience. My 2014 Outback experienced transmission problems while driving from Texas to California. I dropped in to Tucson Subaru and Dan Ford was my service advisor. This man is fantast More

by Peg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Tucson Subaru responded

Thank you for the review! Dan

October 27, 2020

The service my Forester received was excellent. Tires rotated, oil change and replacement of filter complete in the time frame that I was told. My wait time at the dealership was pleasant. More

by Pnvitale55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2020

They have been very good from the day I purchase my vehicle and all my encounters so far while I getting my car serviced at Tucson Subaru: More

by hai_109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2020

Received excellent, professional customer service. Service Advisor stayed focused on me as the customer, was very courteous and efficient from beginning to end of service. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2020

Very pleased with the service that my subaru outback was given. Monica Estrada was very accommodating to me and my dog through the service. She is excellent as a service representative. I highly recommend More

by peachqueen718
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Oct 27, 2020 -

Tucson Subaru responded

Judy, thank you so much for your great review. Stay safe. Thanks. Monica Estrada

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