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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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October 29, 2020

Service was excellent all around. I was able to make an appointment on short notice. Drop off was smooth and I was provided a new loaner car while diagnosis was completed. Excellent communication throu More

by rjaddams1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Tucson Subaru responded

So glad the service experience was extraordinary !!! - Jade

October 29, 2020

Monica provided excellent service and knowledge on my Forrester maintenance experience. A big reason this Subaru dealership always provides exceptional customer care, service and knowledge about what is More

by abncl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Oct 29, 2020 -

Tucson Subaru responded

Thank you so much, appreciate you. Thanks. Monica Estrada

October 29, 2020

Darla was excellent! She took the time to review and explain all the features on the car. Giving me the information for the items I didn’t know, while not over explaining the features I knew. She was More

by Myriam N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2020 -

Tucson Subaru responded

Thank you for coming in to learn more about your new Subaru. I appreciate your kind words and review. Darla

October 28, 2020

My Subaru Love Encore experience today with Darla was great! Darla was so kind and accommodating and answered all my questions! She even got me over to service to get ai in my tires afterwards. All of th More

by ShaunnaA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Tucson Subaru responded

I Thank you for your wonderful review and for being a part of the Tucson Subaru family. Darla

October 28, 2020

Darla does a very good job on answering our questions and has a ton of patience when dealing with non tech folks like us. Thank you Darla. More

by Marty
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Tucson Subaru responded

Thank you for your review and know I am always here if you have any questions. We appreciate you . Darla

October 28, 2020

Meeting with and learning from Darla was such an enjoyable experience. Darla was very knowledgable and fun in her explanations of what I can do in my Subaru. She has offered her services for any q More

by Butter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie Ascencio, Baron Clement
Oct 28, 2020 -

Tucson Subaru responded

Thank you for your wonderful review. Darla

Oct 28, 2020 -

Tucson Subaru responded

Thank you !! Louie

October 28, 2020

Always helpful, take me at my convenience and on the mark with what my car needs. In other words . . . no bull!!! Looking forward to bringing my sister’s Forester to them as well! More

by bisbee9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Tucson Subaru responded

Thanks you for the great response .. Love it when my peeps are happy !- Jade

October 28, 2020

Darla provided an hour-long, very thorough, no stone left unturned review of my new 2020 Crosstrek's safety and infotainment features. I went in thinking I knew pretty much everything I needed to, given thi More

by Robert Woerner
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Tucson Subaru responded

I truly appreciate your wonderful review and kind words. Thank you for being a continued owner of Subaru's and an integral part of the Tucson Subaru family. Darla

October 27, 2020

I had a fabulous experience. My 2014 Outback experienced transmission problems while driving from Texas to California. I dropped in to Tucson Subaru and Dan Ford was my service advisor. This man is fantast More

by Peg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Tucson Subaru responded

Thank you for the review! Dan

October 27, 2020

Darla Muckley was very pleasant and helpful and offered in-person training if needed in th e future. She was knowledgable and friendly. Look forward to communicating with her again. More

by ladipat4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Tucson Subaru responded

Please let me know how else I can assist and Thank you kindly for your review, I appreciate it so much. Darla

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