Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,266 Reviews of Tucson Subaru - Service Center
Sort by
September 30, 2020
ŚMonica Estrada was my Service Advisor. She was Ś Monica Estrada was my Service Advisor. She was professional, efficient and pleasant. My service was completed successfully and in a timely manner Ś Monica Estrada was my Service Advisor. She was professional, efficient and pleasant. My service was completed successfully and in a timely manner. First time service at this dealership so have confidence in future service appointments. More
by GK
Employees Worked With
Monica Estrada, Monica Estrada
September 30, 2020
The service department is excellent. They were super helpful helping me choose new tires. I have bought 2 Subarus from this dealership. And only have them serviced there. Great dealership. helpful helping me choose new tires. I have bought 2 Subarus from this dealership. And only have them serviced there. Great dealership. More
by Gary
September 29, 2020
Fantastic, courteous, professional service with a smile. Chris Valencia went way above and beyond in making my service visit an excellent experience! Chris coordinated getting my 2020 Subaru Outback Tourin Chris Valencia went way above and beyond in making my service visit an excellent experience! Chris coordinated getting my 2020 Subaru Outback Touring XT serviced, along with keeping me in the loop time wise. He coordinated with having my infotainment updated Due to a problem and also my four wheels had a sticky residue from delivery and Richard and Ray from the detail department spend about an hour removing the sticky residue from my the wheels. Everyone at Tucson Subaru makes you feel like family. Moving from Vermont in 2015 my previous 2014 Subaru Outback Limited had been purchased and serviced at Burlington Subaru. A much smaller dealership, yet I feel the service and professionalism I receive from a very large dealership, tucson Subaru, has that small town vibe. Again I was very happy with Chris Valencia and all the other members of the Tucson Subaru team. Many thanks! Bernie Ravenelle More
by Vermont Bernie
Employees Worked With
September 29, 2020
Darla was an exceptional person to interact with! She made it very easy to further understand the new technology in my Forester and feel fully comfortable with all of the features. Thanks Darla!! made it very easy to further understand the new technology in my Forester and feel fully comfortable with all of the features. Thanks Darla!! More
by bmjh.williams
Employees Worked With
September 28, 2020
Great facilities and service as usual. However, forgot to put the next service sticker on my windshield. I like being able to schedule services online. put the next service sticker on my windshield. I like being able to schedule services online. More
by robdizon
September 28, 2020
Service was good. The waiting room was clean and ready for me and the wait matched what I was told. Good experience and will use again. for me and the wait matched what I was told. Good experience and will use again. More
by C Casebolt
Employees Worked With
September 26, 2020
The service and customer service was beyond my expectation. They provided me with a VERY clean loaner, which is very important during these COVID times. The personnel that I encountered during the expectation. They provided me with a VERY clean loaner, which is very important during these COVID times. The personnel that I encountered during the transaction from beginning to end was simply kind, and professional. I will definitely continue to do all of my maintenance and necessary work at this location. I don’t mind doing the 900+ Mile round trip. Plus I get to visit mom! 😊 Thank you Tucson Subaru! Oh yea, by the way, no one tried to shoved some upsells down my throat, which would have been an immediate reason for me to never come back. I wish I knew everyone’s name to give credit to! More
by Matracas
Employees Worked With
September 26, 2020
I trust this car dealership. Jade is a fine professional. She was responsive, followed though and kept her word. I don't think I could have more pleased. professional. She was responsive, followed though and kept her word. I don't think I could have more pleased. More
by Edwin
Employees Worked With
September 26, 2020
Excellent service. Efficient . Comfortable waiting area.Easy procedure; easy to book appointment. Thorough job, no surprises. Provided a coupon for a free wash at Mister. area.Easy procedure; easy to book appointment. Thorough job, no surprises. Provided a coupon for a free wash at Mister. More
by dmcapin
September 25, 2020
Great service dept was prepared with my paperwork when arrived and had a Lyft round trip transport arranged to and from place while we were waiting. arrived and had a Lyft round trip transport arranged to and from place while we were waiting. More
by Kenjesmar
Employees Worked With
