Tucson Subaru - Service Center

Excellent Service Department Conscientious employees and technicians...good value for the money. Trustworthy folks who do what they say they’re going to do, consult the owner as Conscientious employees and technicians...good value for the money. Trustworthy folks who do what they say they’re going to do, consult the owner as necessary before doing work not previously discussed, and are mindful of your time. Raj was excellent in communicating with me, following up in warranty information and making sure I had the best coupon. More

Very Helpful and Informative I was very impressed and grateful for my service call with Steve, who walked me through a lot of the features on my new Outback. Because of social dis I was very impressed and grateful for my service call with Steve, who walked me through a lot of the features on my new Outback. Because of social distancing precautions, I wasn't able to have an in-person tutorial when I took ownership of my new car, and Steve took a full hour with me over Skype to answer all my questions and go over some of the technology I wasn't familiar with. I am so thankful for this opportunity, especially given the current circumstances. More

Virtual Car Education With COVID-19 all around us, it's amazing what can be done without being in close contact. Today Darla was able to help me learn all about my new Acse With COVID-19 all around us, it's amazing what can be done without being in close contact. Today Darla was able to help me learn all about my new Acsent more effectively than I could have ever guessed you could through a Zoom chat. She did an excellent job explaining all the features and how they worked and how I will be able to enjoy my new Subaru. Overall Tucson Subaru has been a great experience buying a car and getting to know how it operates. Darla was very patient and helpful and willing to take the time it took for me to figure out all the new features of my car. I appreciate her effort and will call her again if there is anything else that I come across that I don't understand or know how to use properly. She's a great resource to learn how to use your new car. More

Upon arrival at Tucson Subaru I was impressed by the efficiency of the service crew. I was promptly greeted and checked in. The service tech addressed all of my concerns and my vehicle was repaired with efficiency of the service crew. I was promptly greeted and checked in. The service tech addressed all of my concerns and my vehicle was repaired within the time quoted. More

Eficient, friendly, perfect! He met me at my car, retrieved the service appointment information, and my outback was taken for a 6k checkup. Easy! He also relocked my back seat th He met me at my car, retrieved the service appointment information, and my outback was taken for a 6k checkup. Easy! He also relocked my back seat that I thought was broken...LOL Great visit. Thanks! More

Quick service and found a week battery and replaced. Always friendly service and a nice environment to wait as your car is serviced. Usually drive us somewhere but because of the virus, we just waited fo Always friendly service and a nice environment to wait as your car is serviced. Usually drive us somewhere but because of the virus, we just waited for vehicle. My only disappointment is having this 25 word minimum!!!!! More

I don’t know Artie Gonzales. Jason was the Service Advisor working with me. Jason did a fantastic job for me. He kept me up to speed on service progress. Advisor working with me. Jason did a fantastic job for me. He kept me up to speed on service progress. More

London Tobin gave me outstanding service and was so patient explaining everything to me that can't thank Tucson Subaru enough. He is a genuine asset to your company. patient explaining everything to me that can't thank Tucson Subaru enough. He is a genuine asset to your company. More

I had just driven 500+ miles from California pulled in to the dealership to see if I can get my tires rotated and oil changed. Monica was outstanding! She actually was able to get me scheduled in right then the dealership to see if I can get my tires rotated and oil changed. Monica was outstanding! She actually was able to get me scheduled in right then and there so I didn’t have to come back! I really appreciated that and highly recommend Tucson Subaru! More

Consistently the best! Covid-19 challenges increase stress BUT Jay Rau and the Service Team minimized my anxiety and in record time I was on my way! Thanks 😊 Covid-19 challenges increase stress BUT Jay Rau and the Service Team minimized my anxiety and in record time I was on my way! Thanks 😊 More