Tucson Subaru - Service Center

Love Encore Delivery Great learning experience! Found out about features, I needed to learn about. Darla was a great teacher and made things easy to understand. She was ve Great learning experience! Found out about features, I needed to learn about. Darla was a great teacher and made things easy to understand. She was very friendly and courteous. More

Always super! The quality service is always prompt, dependable, reliable, thorough, and professional. I always leave confident. They have the cleanest, most organ The quality service is always prompt, dependable, reliable, thorough, and professional. I always leave confident. They have the cleanest, most organized garage I have ever seen. That is always a good sign! More

Love encore Delivery Darla was very informative about the features that my wife had questions. We received a $50 gas purchase gift card and enjoyed talking with Darla. Darla was very informative about the features that my wife had questions. We received a $50 gas purchase gift card and enjoyed talking with Darla. More

excellent Darla Muckley invited me in a month after purchase to review all of the settings and controls on my Forester and helped me get my online Starlink syst Darla Muckley invited me in a month after purchase to review all of the settings and controls on my Forester and helped me get my online Starlink system started up. She was well-informed, professional, and friendly throughout. This was part of their love encore program and it was well worth the time. More

Great knowledge of the car I met with Darla Muckley for a post-delivery q&a session. I had my questions written and she was able to go through them all. She uncovered some thing I met with Darla Muckley for a post-delivery q&a session. I had my questions written and she was able to go through them all. She uncovered some things I had no idea about, too. More

Dishonest, inattentive, uncaring rip off artists. I am a widow who has always believed in people's basic honesty. This place really opened my eyes. I had several items I needed repaired on my car. I am a widow who has always believed in people's basic honesty. This place really opened my eyes. I had several items I needed repaired on my car. Talked to a service tech. told him what was needed and he wrote it all down. When I picked up my car, I had just been released from the hospital for a hip replacement. Assuming my requests had been followed, I picked up the car. I got home, read the invoice and realized that although specific instructions were on it, the things I DID NOT want done, like an Oil change, were done anyway. The items I wanted done were NOT DONE. I was charged for an oil change when the car had only 1,105 miles from the last oil change. My car has had Synthetic oil in it since it was new. However Three times this dealership has used Conventional Oil. Only the last time did they use Synthetic oil. Don't they even read the MFG. recommendations? I would NEVER buy a new car from this place and will never recommend my friends take their cars there for any sort of repairs. I have found a very honest reputable service place who is honest and reasonable. More

Tech talk Subaru has a great program to give vehicle owners individualized instruction on all the new technology-enhanced safety features, touch screen, and dri Subaru has a great program to give vehicle owners individualized instruction on all the new technology-enhanced safety features, touch screen, and driver console display options. The number of options and settings are so numerous compared to my previous '05 Subaru, that after a month of driving the new '18 model, I had barely discovered what could be done with all the new features. The salesperson went over many of the features during the purchase process, but this followup meeting with Darla really helped me understand them better and will allow me make use of them quicker and more effectively. The $50 gas card Subaru throws in when you attend this walkthrough was a sweet touch. More