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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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October 15, 2021

Brandon took very good care of me even though I came a day earlier than the appointment was scheduled for. He was very courteous and my car was ready before the anticipated wait. I left a happy camper! I More

by Lillian W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boyka
Nov 01, 2021 -

Tucson Subaru responded

We appreciate the kind words and continuous support and look forward to providing an extraordinary experience next time.

October 15, 2021

Always a pleasure getting our two Subarus serviced at Tucson Subaru. Car buying decisions have always been weighted with service considered. Tucson Subaru makes owning a Subaru a no brainer. Honest, trus More

by Cycleden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Saucedo
Oct 15, 2021 -

Tucson Subaru responded

Thank you for the review!

October 13, 2021

Christian was very thorough and professional and our service took less time than expected. Excellent More

by Airgitr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Saucedo
Oct 28, 2021 -

Tucson Subaru responded

Thank you for the positive feedback! I'm glad we were able to get you out a bit faster!-Christian Saucedo

October 13, 2021

Jesse was awesome. He waited outside with me, while they were getting my car. We had a lovely chat and he was so polite and helpful through the whole service visit. More

by BHJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Tucson Subaru responded

It was a pleasure to work with you and am always happy to assist with any of your vehicle needs. See you next time. Jesse Friedman

October 12, 2021

This is the second time Christian has helped me out. The first was for a well executed service visit and the second was an unscheduled visit. Both times he was exceptional. More

by Crosstrek owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Saucedo
October 11, 2021

I would like to thank Jessie from Tucson Subaru for the exceptionally great service at my last appointment. From arranging to have me shuttled back home to wait, calling me to update me on my vehicle, talk More

by mamasanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Tucson Subaru responded

So happy you had a great experience, that is always our goal. Jesse Friedman

October 11, 2021

I truly appreciate Matt. At the service pick up I had at least 20 questions for him. He was responsive and prompt with the answers. Matt welcomed any concerns and found the answers or the right person to More

by Subigirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Felix Thwaits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Tucson Subaru responded

It was my pleasure answering all of your questions! Thank you for the great review!

October 11, 2021

I was traveling and all my lights came on. I didn’t have an appointment but Jesse Friedman took care of my car anyway! Love Tucson Subaru. More

by HapiCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Tucson Subaru responded

Thank you so much for giving us the opportunity to help with your vehicles needs. Always happy to help, stay safe. Jesse Friedman

October 11, 2021

Artie is the type of Service Manager you hope to work with concerning your car. He listened to my concerns without interruption and was willing to find the best solution. I appreciate his responsivenes More

by Subigirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Tucson Subaru responded

Thank you for the great feedback! I am always here to help. Have a great day! :)

October 11, 2021

I did not have an appointment as I was unaware of how the process worked at the dealership, but the staff got me in and took care of my car. I was kept informed if minor issues that needed to be corrected o More

by Jesse G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Arreola
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