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2,264 Reviews of Tucson Subaru - Service Center
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June 10, 2021
Chris was very helpful and professional. Appreciated his help in getting the routine maintenance done. I thought he was very attentive to my questions. He seems to be a good asset for the company. help in getting the routine maintenance done. I thought he was very attentive to my questions. He seems to be a good asset for the company. More
by Nelson Lehman
Employees Worked With
June 10, 2021
Subaru has the best employees! Jesse was very friendly and efficient checking me in for additions after new purchase. He had my car waiting for me when I picked it up. and efficient checking me in for additions after new purchase. He had my car waiting for me when I picked it up. More
by Mary K
Employees Worked With
June 10, 2021
When I learned that my usual Service Advisor was on vacation, I asked for Jesse Friedman because I have observed his interactions with customers in the past and admired his customer service skills. Jes vacation, I asked for Jesse Friedman because I have observed his interactions with customers in the past and admired his customer service skills. Jesse responded immediately and even helped me figure out what coupon to use for maximum value. He kept me appraised on the progress of my service including leaking A/C o-rings which was discovered by his mechanic. Jesse had me back on the road in a reasonable amount of time considering all the work that was performed on my Forester (CVTF flush, all-wheel alignment and A/C o-rings replaced). Another excellent service experience at Tucson Subaru. More
by Bill B
Employees Worked With
June 10, 2021
The required maintenance on my 2016 Crosstrek was completed much faster than expected and I was back home in no time. Thanks, folks! Great job. completed much faster than expected and I was back home in no time. Thanks, folks! Great job. More
by DaveC
Employees Worked With
June 10, 2021
Darla Muckley was awesome! I learned a lot about my new Subaru. She was very kind and helpful in showing me the technical features of my new Ouback. I’m really impressed with the professional staff at Tucs Subaru. She was very kind and helpful in showing me the technical features of my new Ouback. I’m really impressed with the professional staff at Tucson Subaru. More
by Greg
June 08, 2021
I was thinking about calling for a sit down next week but Darla got me right in. She answered all of my questions! It was a pleasure working with her. Darla got me right in. She answered all of my questions! It was a pleasure working with her. More
by jjwindall
Employees Worked With
June 08, 2021
While my Subaru has been quite the lemon. I have been impressed my the level of service provided by my service advisor Jay Rau. Jay has always been communicative and responds quicker than I could ever an impressed my the level of service provided by my service advisor Jay Rau. Jay has always been communicative and responds quicker than I could ever anticipate. When he isn’t there he has made sure everything is set up for my and has acclimated my hectic work schedule. While I might not buy a Subaru again I will go buy a car wherever he works. More
by Katrina13Rodrigues
Employees Worked With
Jay Rau
June 07, 2021
Excellent information and time well spent learning about the bells and whistles of our new Forester! Will certainly recommend sales and service departments in the future. the bells and whistles of our new Forester! Will certainly recommend sales and service departments in the future. More
by jonescrouse
Employees Worked With
Steve Norris
June 05, 2021
I'm visiting from out of town and just stopped in to the Subaru dealer to see if I could get my front wheels balanced. Although being very busy, Chris was most understanding and worked me in, got it done in Subaru dealer to see if I could get my front wheels balanced. Although being very busy, Chris was most understanding and worked me in, got it done in a short amount of time, and was an "outrageous" service advisor. Although I didn't buy my Outback from Tucson Subaru, they always treat me like a number one customer. More
by BobRobs
Employees Worked With
June 05, 2021
My visit to tucson Subaru was great as always. Service was quick and easy and the waiting area was comfortable and relaxing. Everything was taken care of and the people were very friendly and helpful. was quick and easy and the waiting area was comfortable and relaxing. Everything was taken care of and the people were very friendly and helpful. More
by janeelizabethpatel
Employees Worked With
