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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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March 29, 2021

I've always had phenomenal service with Tucson Subaru. From the purchase of my vehicle to the routine servicing it's been fantastic. Can't imagine going anywhere else. More

by jjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2021

Darla was very patient and helpful with my Wife in explaining features of our new Outback. We appreciate the gas coupon. Also got to see Kevin More

by Kirschlloyd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Tucson Subaru responded

Thanks so much as always! -KG

March 27, 2021

First routine service appointment. They were on time, reviewed concerns, told me what would happen and how much time it would take. They were right on on all counts. Great first experience. More

by carl.r.roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

Darla did a great job answering my questions as well as sharing other valuable tips based on interaction with other Subaru buyers. She also followed up as promised by sending me links to other Subaru resor More

by r92979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Tucson Subaru responded

Please let me know if you ever need anything, and Thank you for the wonderful review. I appreciate it so much. Darla

March 26, 2021

First time at this dealership for service. Check in was simple and fast. Service advisor,Brittney, was helpful, friendly and funny. Vehicle service was completed quickly and check out was fast. More

by chuck.deb.lines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Ottaviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2021 -

Tucson Subaru responded

Thank you so much Mr. Lines for your feedback! It was a pleasure meeting and chatting with you! I hope you all have a safe trip! -Brittney

March 25, 2021

This is our fifth Subaru Forrester and have loved each one. Today we met with Darla. She is the best !! This is part of the best service you could offer. We can read about all the changes in your book More

by Lois43
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Tucson Subaru responded

Thank you so much for the genuinely wonderful review, I appreciate it! Always here if you have questions. Have a good weekend. Darla

March 25, 2021

Darla was easy to understand as she helped us with our questions concerning the Starlink system and she even knew how to get the keyfob to blink the taillights - something so easy but different from our l More

by moodswt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Tucson Subaru responded

I appreciate you taking the time to do a kind review. Thank you. Darla

March 25, 2021

So competent at explaining, and helpful with my questions. Great experience. We love our Subaru ascent touring and coming into Subaru. We have have and will continue to buy subarus! More

by lanamoussablair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

I am a seasonal resident in Arizona. I have dealt with other Subaru dealers out of state. Tucson Subaru is the best location I have used. Quick easy to get appointments. Nice waiting area or easy shuttle. More

by Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

The Service department was great! It was easy to get an appointment to take care of a recall. While I was there they also replaced a frayed seatbelt under some kind of lifetime "safety" warranty for my 200 More

by Ruffus
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Mar 23, 2021 -

Tucson Subaru responded

Mr. Vita, thank you so much for your great review. I really appreciate you, we will see you soon. Thank you. Monica Estrada

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