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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,264 Reviews

2,264 Reviews of Tucson Subaru - Service Center

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March 25, 2021

So competent at explaining, and helpful with my questions. Great experience. We love our Subaru ascent touring and coming into Subaru. We have have and will continue to buy subarus! More

by lanamoussablair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

This is our fifth Subaru Forrester and have loved each one. Today we met with Darla. She is the best !! This is part of the best service you could offer. We can read about all the changes in your book More

by Lois43
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Tucson Subaru responded

Thank you so much for the genuinely wonderful review, I appreciate it! Always here if you have questions. Have a good weekend. Darla

March 25, 2021

Darla was easy to understand as she helped us with our questions concerning the Starlink system and she even knew how to get the keyfob to blink the taillights - something so easy but different from our l More

by moodswt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Tucson Subaru responded

I appreciate you taking the time to do a kind review. Thank you. Darla

March 23, 2021

Another excellent service experience with my go-to service advisor Dan Ford who is always helpful, knowledgeable and friendly. The TreadTracker report that was texted to my phone is pretty cool as I l More

by Bill B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Tucson Subaru responded

Thank you for the Review!

March 23, 2021

I am a seasonal resident in Arizona. I have dealt with other Subaru dealers out of state. Tucson Subaru is the best location I have used. Quick easy to get appointments. Nice waiting area or easy shuttle. More

by Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

The Service department was great! It was easy to get an appointment to take care of a recall. While I was there they also replaced a frayed seatbelt under some kind of lifetime "safety" warranty for my 200 More

by Ruffus
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Mar 23, 2021 -

Tucson Subaru responded

Mr. Vita, thank you so much for your great review. I really appreciate you, we will see you soon. Thank you. Monica Estrada

March 23, 2021

Chris Valencia is wonderful! I consistently have a pleasant and professional experience servicing my vehicle with Tucson Subaru! Thanks for all you do every day! More

by kcd_1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2021

The Subaru team comprehensively and efficiently serviced my car -- I was in and out of the dealership within 45 minutes. And it was all done with excellent customer service! I especially appreciated how fri More

by Gabriella H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Friedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Tucson Subaru responded

Thank you for your kind feedback, we appreciate your business and will always be here for any of your service needs! Jesse Friedman.

March 20, 2021

From sales to service and parts, you can’t find a better Subaru dealership in Arizona. Everyone is professional, courteous and knowledgeable. And now that they’re remodeling the service waiting area, it’s r More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wilson
Mar 22, 2021 -

Tucson Subaru responded

Thanks so much for the great review...now get that car dirty!

March 19, 2021

I was able to schedule a last minute service appointment and they were still able to get me in and out very quickly on a busy day. They were also very accommodating to my dog. One salesman even brought a fr More

by Kelseymw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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