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2,269 Reviews of Tucson Subaru - Service Center
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March 23, 2021
The Service department was great! It was easy to get an appointment to take care of a recall. While I was there they also replaced a frayed seatbelt under some kind of lifetime "safety" warranty for my 200 appointment to take care of a recall. While I was there they also replaced a frayed seatbelt under some kind of lifetime "safety" warranty for my 2005 OB XT. Additionally they provided a "free" detailed inspection report with everything I needed to have taken care of - like bulbs that were out and some oil leaks. The best part, there was no pressure on me to have it done there. I am a DIY'r and most of those I can take care of myself, but it was great to have them identify the items on a detailed report. I even got new loaner OB while they did the recall work so I got a chance to preview a possible next purchase! More
by Ruffus
Employees Worked With
Monica Estrada
March 23, 2021
Chris Valencia is wonderful! I consistently have a pleasant and professional experience servicing my vehicle with Tucson Subaru! Thanks for all you do every day! pleasant and professional experience servicing my vehicle with Tucson Subaru! Thanks for all you do every day! More
by kcd_1969
Employees Worked With
March 21, 2021
The Subaru team comprehensively and efficiently serviced my car -- I was in and out of the dealership within 45 minutes. And it was all done with excellent customer service! I especially appreciated how fri my car -- I was in and out of the dealership within 45 minutes. And it was all done with excellent customer service! I especially appreciated how friendly and helpful all the Subaru team members were. I cannot recommend them highly enough! More
by Gabriella H.
Employees Worked With
March 20, 2021
From sales to service and parts, you can’t find a better Subaru dealership in Arizona. Everyone is professional, courteous and knowledgeable. And now that they’re remodeling the service waiting area, it’s r Subaru dealership in Arizona. Everyone is professional, courteous and knowledgeable. And now that they’re remodeling the service waiting area, it’s really great. More
by bob
March 19, 2021
I was able to schedule a last minute service appointment and they were still able to get me in and out very quickly on a busy day. They were also very accommodating to my dog. One salesman even brought a fr and they were still able to get me in and out very quickly on a busy day. They were also very accommodating to my dog. One salesman even brought a fresh bowl of water over for him to enjoy while we waited :) More
by Kelseymw
Employees Worked With
March 19, 2021
Awesome as always did upgrade on radio in new impreza.Service and work quality perfect as always.CJ salesman who sold me car went out of his way to say hi.Dealership reflects owner just great. impreza.Service and work quality perfect as always.CJ salesman who sold me car went out of his way to say hi.Dealership reflects owner just great. More
by tomc
Employees Worked With
March 18, 2021
The service I received was extraordinary! I had my windshield replaced. They did a great job and sent the bill to my insurance agent as previously arranged. They also allowed me to use a loaner car s windshield replaced. They did a great job and sent the bill to my insurance agent as previously arranged. They also allowed me to use a loaner car so I didn’t have to wait around. To top it all off they finished hours before I expected! Thanks for the great service! More
by julieepringle
Employees Worked With
March 18, 2021
Brittany was very friendly, helpful and patient. She went the extra mile to answer all of my questions. She explained everything clearly and in a professional manner. the extra mile to answer all of my questions. She explained everything clearly and in a professional manner. More
by Outback
Employees Worked With
March 17, 2021
After a miscommunication about an issue with the cargo cover, she took extra effort to clarify and resolve the issue greatly exceeding my expectations. Thanks Brittany. cover, she took extra effort to clarify and resolve the issue greatly exceeding my expectations. Thanks Brittany. More
by Kamane
Employees Worked With
March 17, 2021
Excellent service and Jessie is a great service advisor!! My car was done early which is always a plus. I was provided a loner car to get to work. Everyone is so friendly and helpful as always:) My car was done early which is always a plus. I was provided a loner car to get to work. Everyone is so friendly and helpful as always:) More
by Jannenejohnson
Employees Worked With
