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Tucson Subaru - Service Center

Tucson, AZ

4.8
2,269 Reviews

2,269 Reviews of Tucson Subaru - Service Center

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March 04, 2021

She was pleasant, took the time to answer all our questions, followed through on some information we needed. She also offered to be available for anything further we needed. More

by mserres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Tucson Subaru responded

I appreciate you taking the time to do a kind review. Have a good weekend. Darla

March 04, 2021

This is great. Just like costco conseurage help for my computer purchases. Darla did a fine job of covering my questions plus. Its reassuring to know I can call her for additional questions should they ar More

by debkress
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Tucson Subaru responded

Thank you for being a continued Tucson Subaru customer and I appreciate your wonderful review. Darla

March 04, 2021

Great Customer service from Monica Estrada! She was warm, friendly, and professional. I told her I was going on a cross country trip, wanted to ensure my Subaru Outback was checked to ensure no problems with More

by blstaten66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Mar 04, 2021 -

Tucson Subaru responded

Thank you so much for your great review. Enjoy your trip. Thanks. Monica

March 03, 2021

Chris was wonderful to time with us explained everything thoroughly and didn’t rush his answers we will come again. Thank you very much. Maura More

by Morin@4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

it's been a pleasant experience buying my Crosstrek Sport from Tucson Subaru. Greg Landry made the purchasing process painless and Darla Muckley showed me things I didn't know a car could do! More

by Rafitz44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Tucson Subaru responded

Thank you for your amazing review, we appreciate you. Darla

March 03, 2021

Darla was very helpful in answering all our questions. She pointed out things we did not know and was very professional. We have had an extremely positive experience in purchasing our new Subaru. Thanks More

by scripte54
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darla Muckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Tucson Subaru responded

Thank you for the amazing review and welcome to the Tucson Subaru family. Darla

March 03, 2021

Chris was very polite and attentive. My car was ready in the time he estimated. He provided an overview of the work performed and answered my questions. More

by Andrea
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

Monica Estrada was an exceptional service advisor. She was effective and efficient. The whole team followed protocols for safety. I had to re-schedule my appointment several times due to conflicts and the More

by mhtaylor51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Mar 02, 2021 -

Tucson Subaru responded

Thank you so much for such a positive review. I really appreciate you. Thanks. Monica Estrada

March 02, 2021

Organized, knowledgeable and efficient with friendly service staff makes all the difference with having confidence that your car will be well taken care of and so will you. More

by IOrallo30
Recommend Dealer
Yes
Employees Worked With
Chris Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

Tucson Subaru service department is tops. They are easy to schedule an appointment, extremely friendly, and work is performed in a timely manner. At pickup they explain what was done, what needs to be done More

by sambb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Estrada
Mar 02, 2021 -

Tucson Subaru responded

Thank you for your review, feel free to contact me if you need anything. Thanks. Monica Estrada

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