Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
2,269 Reviews of Tucson Subaru - Service Center
Sort by
December 22, 2020
I took my car in today for service, very good customer service and done in good time. My used car came with two free oil changes/tire rotation, and that promise was honored. service and done in good time. My used car came with two free oil changes/tire rotation, and that promise was honored. More
by RSPITZER
Employees Worked With
December 21, 2020
Took one of our Outbacks in for a routine service and was ably assisted by Chris Valencia. This was the first time I had dealt with Chris and found him to be courteous, helpful and knowledgeable. Service wa ably assisted by Chris Valencia. This was the first time I had dealt with Chris and found him to be courteous, helpful and knowledgeable. Service was completed on time and Chris provided a detailed recap of the work that had been done. We have been using this dealership for 20 years and for good reason. More
by Paul H
Employees Worked With
December 20, 2020
My husband and I met with Darla to go over the technology in our new 2021 Subaru Forester and enjoyed her warm & professional instruction. Plus she inspired me to give our new Subie a cute name! in our new 2021 Subaru Forester and enjoyed her warm & professional instruction. Plus she inspired me to give our new Subie a cute name! More
by shannj07
Employees Worked With
December 19, 2020
Excellent service, prompt, and efficient, on time. Kept me advised of status and what they were finding. Hit a curb and punctured side wall on new tire, could not repair so replaced with a new one. me advised of status and what they were finding. Hit a curb and punctured side wall on new tire, could not repair so replaced with a new one. More
by lnckincaid
Employees Worked With
December 19, 2020
Darla was very accommodating, we had to adjust our scheduled appointment. She was very competent and knowledgeable, we had several questions which she answered easily, she even pointed out some thing scheduled appointment. She was very competent and knowledgeable, we had several questions which she answered easily, she even pointed out some things that we were not aware of yet. She assured us that if we had any other questions just give her a call. Excellent service. More
by lnckincaid
Employees Worked With
December 18, 2020
I have had the pleasure of working with Chris Valencia on several occasions. He was consistently professional and provided outstanding customer service. He always takes the time to answer all questions and several occasions. He was consistently professional and provided outstanding customer service. He always takes the time to answer all questions and put my mind at ease. He is an earnest, extraordinary representative and Tucson Subaru is fortunate to have him. More
by djallen9193
Employees Worked With
December 18, 2020
Excellent first experience! Monica Estrada treated us like old friends. We are from Fargo, ND and just moved to the Tucson area - in Fargo we had a great relationship with Muscatell Subaru for 25 years a like old friends. We are from Fargo, ND and just moved to the Tucson area - in Fargo we had a great relationship with Muscatell Subaru for 25 years and it looks like we will have the same great experience here with Tucson Subaru. More
by feed.doctor
Employees Worked With
Monica Estrada
December 17, 2020
They go out of their way to assist. Monica and Darla were great. They got me on my way quickly. Its a pleasure to do business with them. were great. They got me on my way quickly. Its a pleasure to do business with them. More
by dwasson
December 16, 2020
Just returned from my first service on our 2020 Subaru Forester Touring. Everyone at Tucson Subaru and Chris Valencia and his crew performed flawlessly. I was in and out within the time time that he promi Forester Touring. Everyone at Tucson Subaru and Chris Valencia and his crew performed flawlessly. I was in and out within the time time that he promised. More
by rakeen1000
Employees Worked With
December 16, 2020
Chris did an excellent job in assisting my services on my Forester. Tire problem was the service needed. Not only did he verify the bad tire, other tires were looked at and threads measured. Quoted me time a Forester. Tire problem was the service needed. Not only did he verify the bad tire, other tires were looked at and threads measured. Quoted me time and cost, which all was correct when car was repaired. More
by Pnvitale55
