Tulsa Hyundai

Pleasant to work with. They showed respect to us as car owners. I would suggest them to anyone looking for a vehicle. They showed respect to us as car owners. I would suggest them to anyone looking for a vehicle. More

I went to the Genesis dealer, not Hyundai--though believe both dealerships are owned by the same parent. (Question sought comment on Tulsa Hyundai). The dealership is well designed and appears ideally situ both dealerships are owned by the same parent. (Question sought comment on Tulsa Hyundai). The dealership is well designed and appears ideally situated for both customer and dealership needs. Not impressed with survey--which has locked me out in addition to requiring that I resubmit each answer, in addition to other issues. More

Service was efficient and courteous. However, it would have been helpful to know prior to vehicle drop off that I would need to leave the vehicle at the dealership for several days. A fr However, it would have been helpful to know prior to vehicle drop off that I would need to leave the vehicle at the dealership for several days. A free loaner vehicle was provided, which was great. But since it's a 2 hour drive from my residence to the facility it would have helped to know this. More

Always pleased with the level of service and attention to detail and follow up and customer service detail and follow up and customer service More

You should keep a full record of all service visits so YOU will know what is going on and you won’t try to sell the customer the same “needed” service that you sold me 2 months earlier. It kind of shows y YOU will know what is going on and you won’t try to sell the customer the same “needed” service that you sold me 2 months earlier. It kind of shows your hand. The finance department should be honest when selling the extended warranty……it is NOT the same as a new car warranty. More

Service department is has zero customer service and recommends services that are either not needed or not applicable to car. I changed my cabin air filter 2 weeks prior to taking my car in for service recommends services that are either not needed or not applicable to car. I changed my cabin air filter 2 weeks prior to taking my car in for service and they stated the filter was filthy and needed to be replaced. More

Greeted upon arrival, it was hot that day. ...was asked if we wanted water or snacks. He worked hard to get me a GREAT deal. I had hoped to get payments, 460. But I'm truly satisfied. Thank- Y ...was asked if we wanted water or snacks. He worked hard to get me a GREAT deal. I had hoped to get payments, 460. But I'm truly satisfied. Thank- You. And will recommend you all. More

Dealing with finance was the worst experience we have ever had. When purchasing a luxury suv you would think the GM and Finance manager could get the paperwork right. Its been 2 months and 3 signings lat ever had. When purchasing a luxury suv you would think the GM and Finance manager could get the paperwork right. Its been 2 months and 3 signings later and no registration yet. More

Great attention and help throughout the car buying process. Wa Avery pleased with all aspects of thebexperience process. Wa Avery pleased with all aspects of thebexperience More

The sales manager did not inform me of the mechanical codes, and lied to me and debated with me after I told him his crew failed the 27-point inspection. Did not detail the vehicle properly after the sec codes, and lied to me and debated with me after I told him his crew failed the 27-point inspection. Did not detail the vehicle properly after the second time. I hate giving a low rating. But they need to get rid of the sales manager and him trying to belittle the customer. I would like to add the finance manager has been very helpful in communication David Skinner, so always choose him. The car is great, just needs some of the issues taken care of before you sale and let the customer knowledge of. Like the rear door opening all by itself during auto car wash, or both the windshield wipers blows off the glass. Lol and last the glove compartment drops super hard without being ready lol. Get my point? More