Tulsa Hyundai - Service Center

Car is running great so diagnosis appears to been accurate. Service was timely although a bit more expensive than expected. accurate. Service was timely although a bit more expensive than expected. More

The service was fine but your people put a chip in my front passenger door that Steven took a picture of and was going to send it to the paint and body shop they use and I have never heard back from him front passenger door that Steven took a picture of and was going to send it to the paint and body shop they use and I have never heard back from him More

Nice new and a bit slow. Had appointment at 8:00 am but there was a line even with an appointment? Had appointment at 8:00 am but there was a line even with an appointment? More

Horrible, they fried parts on our car causing an almost 2 month delay. Communication was spotty at best. And had we not pried that info out of them we would never have known. I would NOT recommend anyone to month delay. Communication was spotty at best. And had we not pried that info out of them we would never have known. I would NOT recommend anyone to bring their vehicle to this dealership. More

Steven was fantastic. Steven's communication with me was excellent. Unfortunately the information he had to share with me was ridiculous. It took 35 days to fix my 2023 Ge Steven's communication with me was excellent. Unfortunately the information he had to share with me was ridiculous. It took 35 days to fix my 2023 Genesis. Maybe that sort of thing happens frequently, but I have never experienced anything like this. More

Under the circumstances of construction I was very satisfied with the experience. Having the Porter drive to my home 30 miles away to deliver my car greatly exceeded my expectations satisfied with the experience. Having the Porter drive to my home 30 miles away to deliver my car greatly exceeded my expectations More

Great communication and management of the service experience for the routine maintenance service. However it had still taken 3+ months , multiple special and back ordered parts to repair the air cond experience for the routine maintenance service. However it had still taken 3+ months , multiple special and back ordered parts to repair the air conditioned seats. Which are still not working. Waiting for yet another back ordered part. This should not reflect negatively on Steven. I understand he's just following the corporate technical team's instructions More

Friendly and helpful. Good selection of vehicles. Friendly service department. Will return when we get ready to buy another vehicle Good selection of vehicles. Friendly service department. Will return when we get ready to buy another vehicle More

Upon arrival, I was told we would be informed of progress as the tech worked on our vehicle. We were not informed and I had to continue to ask for updates. The following week I was told when the vehicle woul as the tech worked on our vehicle. We were not informed and I had to continue to ask for updates. The following week I was told when the vehicle would be ready, but never received a call. Upon calling to check on my vehicle, I was told they needed it for another week. Finally got my vehicle back and they had also rotated my tires. The inspection showed all green only to have one of the tires blow out on the highway two days later. More

This dealer recommends the maximum services with every visit, and the prices are higher than non-dealer prices. visit, and the prices are higher than non-dealer prices. More