Steven Browder
Steven Browder at Tulsa Hyundai

Steven Browder

Service Advisor

Tulsa Hyundai

9777 South Memorial Dr.
Tulsa, OK 74133

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4.3
273 Reviews
4.3

273 Reviews

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273 Reviews of Steven Browder

October 24, 2026

Dealership Rating
Employee Rating

Very good visit for my first time here. Prompt and thorough service all around. Big difference from the last dealership I went to! More

by thelightsong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins , Blaze

Oct 26, 2026

Tulsa Hyundai responded

We're so glad your first visit to Tulsa Hyundai was a great one! It's especially rewarding to hear that our team's prompt and thorough service made a positive difference compared to your previous experiences. Thank you for giving us the opportunity to earn your trust, and we look forward to your next visit!

October 22, 2026

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The service department was well managed, very comfortable, and the well managed, clean, nice snacks. More

by Jerry Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barham, Frank Seitz, Kasey Collins , April Widener

Oct 23, 2026

Tulsa Hyundai responded

Thank you for the great feedback! We're pleased you enjoyed our clean, comfortable waiting area and the overall service experience. We look forward to welcoming you back to Tulsa Hyundai!

October 22, 2026

Dealership Rating
Employee Rating

Service was quick, great and affordable. Good customer service too. The waiting area is perfect. More

by haukhai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Tulsa Hyundai responded

We're glad to hear your service visit was quick, affordable, and accompanied by great customer care. It's wonderful to know you enjoyed our waiting area as well. Thank you for choosing Tulsa Hyundai, and we hope to see you again!

October 17, 2026

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I had a very good experience with Service department, the service advisor went above and beyond to make sure I had a loaner car. More

by waynetipton75
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Tulsa Hyundai responded

We're pleased to hear our service team went above and beyond to arrange a loaner vehicle and make your visit more convenient! Thank you for recognizing their efforts. We look forward to assisting you again!

October 13, 2026

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The service department always tries to sale items not needed. They said my air filters were very dirty. I pulled them myself and they were not that dirty. I ended up changing the filters myself for a fra More

by terina.westmoreland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2026

Tulsa Hyundai responded

We're sorry to hear that our service recommendations left you feeling pressured or uncomfortable. Our goal is to provide clear, helpful information so customers can make informed decisions about their vehicles without feeling obligated to approve additional services. We appreciate your feedback and hope to provide a more positive experience in the future.

October 10, 2026

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Great employee's very clean great cars meets your needs answer your question. Very professional. More

by anitacarey1116
Service Price Transparency
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Recommend Dealer
Yes
Oct 12, 2026

Tulsa Hyundai responded

Thank you for the kind words about our team and dealership! We're glad you enjoyed our clean facility, professional service, and the attention given to your questions and needs. We look forward to welcoming you back to Tulsa Hyundai!

October 02, 2026

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Does not go above and beyond for customers wish I said they did I asked them to put my spare tire on and they wanted to charge me almost a 100 dollars because of a issue I had with my brand new car but no More

by Anonymous
Service Price Transparency
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Service Time
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Recommend Dealer
No
Oct 22, 2026

Tulsa Hyundai responded

I’m sorry your experience left you feeling unsupported and concerned about our recommendations and pricing. You deserve respectful assistance and clear explanations of every proposed service and charge. I would like to review the estimate with you, including the spare tire installation, maintenance recommendations, tire price comparison, and disposal fee you questioned. Understanding exactly what was quoted and why will allow me to address your concerns accurately. Please contact Tulsa Hyundai and ask for me directly so I can locate your visit and discuss these items with you. I appreciate the opportunity to listen and work toward a resolution. You can contact me at 918-995-2587

October 01, 2026

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Employee Rating

At 11:30 am I approved the 15000 mile recommended maintenance. Two hours later you notified me my car was ready for pick up and charged me over $600. Can’t help to feel I was ripped off. Also feel I More

by kenglen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 22, 2026

Tulsa Hyundai responded

Thank you for sharing your concerns. You deserve a clear understanding of the services recommended, their cost, and the value they provide. I’m sorry your visit left you questioning that value. I would appreciate the opportunity to review your itemized invoice with you, explain the work performed, and address your concerns about the charges. I can also help connect you with our sales management team regarding your lease questions. Please contact me at Genesis of Tulsa 918-995-2587

September 26, 2026

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Employee Rating

All good helpful especially the tech will be back for service and purchase for my son college car More

by tcsjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Tulsa Hyundai responded

Thank you for the kind feedback. We’re glad our team was helpful and provided a great service experience. We’d be happy to assist you again when it’s time to find your son’s college car!

September 17, 2026

Dealership Rating
Employee Rating

I didn’t like the fact that I was charged so much, $500 is to much plus they charged a 6% extra because I paid with a credit card. They discounted me $200 still over $300 for a 2024 car that only needed Fr More

by RJ47JUDKINS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Oct 15, 2026

Tulsa Hyundai responded

We're sorry to hear about your frustration with the cost of your service visit, particularly the refrigerant charge and additional credit card processing fee. We understand how unexpected expenses can impact your overall experience, even with a discount applied. We strive to provide clear, transparent pricing and appreciate you bringing these concerns to our attention. We welcome the opportunity to discuss your charges further with our service management team.

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