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Turner Chevrolet
Harrisburg, PA
624 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 624 reviews
April 29, 2026
I’ve been a loyal customer at Turner Chevrolet for 7 years, which is why this experience was especially disappointing. During my visit today, my service associate Thomas was rude, argumentative, and years, which is why this experience was especially disappointing. During my visit today, my service associate Thomas was rude, argumentative, and defensive when I asked about my check engine light. This is a concern because the light has been on since my last visit, and I’ve previously noticed service notes stating that I “refused” recommendations that were never actually discussed with me. When I brought this up and asked to review the notes, Thomas immediately distanced himself, stating he didn’t write them and that diagnostics would not be checked unless I specifically requested and paid for it. I made it clear I simply wanted to ensure my check engine light concern was documented during this visit. Although I did not request a multi-point inspection, a 27-point inspection was performed. When Thomas went to check my vehicle, he stated the light was not on. I then referenced the codes I had received from AutoZone, and his response was dismissive and unprofessional—saying I could “get a code from Kmart,” which was both irrelevant and inappropriate. When I calmly told him he was being rude and argumentative, he deflected by suggesting I was accusing him of covering up for technicians, which I never said. His tone remained defensive throughout the interaction. Additionally, after years of being a customer, being repeatedly addressed as “mister” instead of “sir” or by my name (Mr. Berry) felt dismissive and disrespectful, especially given the context of the interaction. This experience did not reflect the level of professionalism or customer care I’ve come to expect. I hope management takes this feedback seriously, ensures accurate service documentation, and addresses how customers are communicated with moving forward. More
by kev.le.ber5
Employees Worked With
Thomas
April 29, 2026
I was at the dealership for my 30,000 mile check-up on my 2017 Chevy Cruze. Since my vehicle has always been serviced at Tutner Chevrolet, they were able to check my records to see if a couple other needed s 2017 Chevy Cruze. Since my vehicle has always been serviced at Tutner Chevrolet, they were able to check my records to see if a couple other needed services (such as flushing the fluids) had never been done so I had them done today. I feel they do a good job of keeping my vehicle serviced and appreciate their explanations of the results of the service checks. Always friendly service when I am there. More
by rdm4655
Employees Worked With
April 18, 2026
Dropped off the car Thursday evening and got a call at 0745 on Friday morning that the car was ready for pickup. Quick service! Friendly customer service! 0745 on Friday morning that the car was ready for pickup. Quick service! Friendly customer service! More
by karensue0213
Employees Worked With
April 09, 2026
Dominic is a very good salesman. He was not aggressive. He had everything prepared and explained the vehicle very well. He has contacted me to make sure I am pleased. He was not aggressive. He had everything prepared and explained the vehicle very well. He has contacted me to make sure I am pleased. More
by bjgrb
Employees Worked With
Dominic and Kayla
April 07, 2026
Alyssa was great, Very personable, courteous & efficient. Always. The service work was great also. For 10 years they’ve shown they are the team to have! efficient. Always. The service work was great also. For 10 years they’ve shown they are the team to have! More
by 1stsilvergirl
Employees Worked With
Alyssa
April 03, 2026
Thank you for servicing my Chevy Trax today. I appreciate everyone in the service department at Turner Chevrolet. I'm sure they have other work to be done but the service department always get' I appreciate everyone in the service department at Turner Chevrolet. I'm sure they have other work to be done but the service department always get's me scheduled. Thanks! More
by spanglerdavidye
Employees Worked With
Thomas
